Reviews
The reason we went back to Paulo and Buerkle was due to...
The reason we went back to Paulo and Buerkle was due to the excellent sales and service we received in the past, and they have continued that consistency with this purchase.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Paulo and Buerkle have done a great job for me and my...
Paulo and Buerkle have done a great job for me and my wife with excellent sales and service which we continue to receive even though it has been over a year since we bought our latest vehicle. Which keeps us coming back. --------------------------------------------------------------------------------
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We had been working with Dudley and Scott for several...
We had been working with Dudley and Scott for several months because it takes us that long to actually get comfortable with the purchase of a new vehicle. They both spent several hours with us, only to have us back out. They were very professional and were not upset. They remained friendly, polite and professional at all times. Five months later when we made the decision to buy the vehicle, we went back to Buerkle because of Dudley and Scott. Matt handled all the paperwork and was very efficient, explained everything we needed to know and got us on our way. Since we leased the vehicle, we will for sure be back but even if we had bought the vehicle, we would return to buy all our cars from Dudley, Scott, and Matt. Thanks to each of you for making this a great experience.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
It was truly a pleasure to work with Paulo at Buerkle...
It was truly a pleasure to work with Paulo at Buerkle Honda. Paulo is extremely knowledgeable, courteous and did an excellent job of answering all of our questions. We would highly recommend Paulo to anyone, he truly is a great salesmen. My wife and I love our new 2012 Honda CRV and will definitely buy from Buerkle Honda again.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I had an outstanding experience dealing with Paulo Neish....
I had an outstanding experience dealing with Paulo Neish. He was incredibly personable and far exceeded my expectations. I highly recommend Paulo to anyone looking at a new Honda vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We had a wonderful shopping and buying experience with...
We had a wonderful shopping and buying experience with Chang Her. He was very kind, patient and knowledgeable when we were looking for a new vehicle. We did purchase a Honda Accord EXL and are very pleased. Chang explained everything in detail when we picked up our new car and I know he will be there for us even after the sale. Very pleased customers!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Dale does a fantastic job! I've worked with him a couple...
Dale does a fantastic job! I've worked with him a couple different times on service things and he is always helpful and thinks outside the box when it comes to solutions. He did this again last Friday when I stopped by near the end of the day with an issue with my keyfob. I wasn't surprised to read his last review with all 5's; he wants to see customers walk out completely satisfied with your Service Department. It's rare in customer service these days to find an amazing customer service person that exceeds your expectations, but Dale is that person. My husband hopes to buy a vehicle in the next year, and he has already said he hopes to buy it from Buerkle because he is so impressed your sales and service. PattyM
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Scott Steinberg did such an awesome job for us last year...
Scott Steinberg did such an awesome job for us last year (2011) that we came back again to get our next car. A great salesman to work with - no hassles, friendly, easy to work with, no pressure. We'll be back!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I purchased a new 2012 Honda Civic LX and received an...
I purchased a new 2012 Honda Civic LX and received an overall very good buying experience from everyone from reception,salesman,and finance. The facility is immaculate, sales rep Adam was knowledgeable and helpful. I received a fair trade-in value on my pickup, and am now enjoying high fuel economy with the Civic. The dealership offered a fair dealer discount off of the MSRP, and I elected to take several protection options. I initially chose Buerkle because of geography- I work 2 blocks from the dealership at a manufacturing facility, and drive by every day. I stayed at Buerkle through the buying process because the Civic had high fuel economy and nice features, and the dealership was friendly and helpful. When my Dodge Caravan wears out, I will consider buying a CRV for my wife. Kevin Schotzko Faribault, MN (working in Vadnais Heights)
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Working with Jim Raaf and Buerkle Honda has been a very...
Working with Jim Raaf and Buerkle Honda has been a very delightful pleasure. My wife and I have been leasing/purchasing Honda vehicles for over thirty years. My most recent experience was the best ever. During one of my recent maintenance visits to Buerkle Honda, I had recently spoken to Jim about my current lease expiring and that I would like to move into a new 2012 Accord. There were a few months remaining on this lease so we decided to wait a bit before doing anything. On Thursday, I sent Jim a note explaining that I would like to stop by on Friday to discuss a new Accord. On the way to the dealership, I was running through in my mind all the vehicle transactions that I have gone through with Honda dealers and was thinking about how nice it would be for them to recognize me as an ongoing long term customer. When I arrived at Buerkle to meet with Jim, he explained that he would like to have my 2009 Accord inspected for a possible purchase, which was something that I was not prepared for, much less my vehicle. I told him that it was not clean and that I was embarrassed because I was not expecting that today. He explained that that was not a problem and that we should wait for this to be completed. In the meantime, he and I reviewed the new lease of a 2012 Accord and went over the various color combinations and the differences between my current vehicle and the new 2012 Accord. We then decided to take a look at the new vehicles in stock to see if there would be something that I was interested in. I had picked out two colors that I would consider and we were able to find the two, which just happened to be parked side by side, in the lot so I was able to compare them in order to see which one I preferred. After explaining to Jim which one I had selected, we went back to his office to discuss the details and check on the inspection. Jim returned with a positive response on the inspection and so I decided to go ahead with a new lease. Jim then inquired as to whether I would like to have the car prepared for immediate delivery – which was a real shock to me since I had not even considered driving home in a new car today. I agreed that that would be wonderful and he explained that we could complete the paperwork while that was being taken care of. Before I knew it the new car was ready and the paperwork had been easily completed. I was truly overtaken at the professional handling of my business and felt Jim Raaf and Buerkle Honda considered me one of their preferred customers. I had a new vehicle, with everything taken care of, in two and half hours. Amazing!! I would certainly recommend Jim Raaf and Buerkle Honda for your new Honda vehicle. Thank you Jim, I am really enjoying my new 2012 Accord.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car

 
         
           
           
          