Skip to main content

City Auto Sales, LLC Memphis

(325 reviews)
Visit City Auto Sales, LLC Memphis
Sales hours: 8:00am to 7:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:00am–7:00pm 7:00am–6:00pm
Tuesday 8:00am–7:00pm 7:00am–6:00pm
Wednesday 8:00am–7:00pm 7:00am–6:00pm
Thursday 8:00am–7:00pm 7:00am–6:00pm
Friday 8:00am–7:00pm 7:00am–6:00pm
Saturday 9:00pm–6:00pm 8:00am–2:00pm
Sunday Closed Closed
(877) 847-8032 (877) 847-8032

Reviews

(325 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

Want to share your experience with this dealership?

Write a review

Customer

My experience at City Auto was the best I’ve ever had buying a vehicle. Low key no hassle experience. Staff were great!! I highly recommend this dealer.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Keith, thank you for the awesome review. We are happy that our team was able to provide you with a positive car-buying experience.

Great

Bernard and Mary took great care of my wife and I, they are Professional and to the point. At first I didn’t like to deal with car sales men. But they put our minds at ease. Thanks

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Timithay, we are happy we could provide you and your wife a positive car-buying experience. Thank you for the great review.

Teresa quick to answer questions has my business!

Great staff . Financing was simple. Teresa was quick to answer all questions very knowledgeable and courteous. The Explorer I purchased 6 months ago has not had any problems. City Auto will be my first place to shop for a vehicle!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

BL, thank you for the glowing review. We hope you are enjoying your Explorer!

Jeep Wrangler

They were more than willing to help me, after purchasing, to fix the problems with my wheel alignment, balance, and replacement of new tires. That cost a lot of money on their part because my Wrangler has $1,200 tires. I couldn’t ask for a better dealership in the mid south.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Robert, thank you for the 5-star review. We are more than happy to make sure our customers have a great car-buying experience.

2015 nissan 370z

My experience at City Auto Sales was great the sales person (Teresa Mallory Brooks) was awesome great job City Auto Sales team looking forward to my next visit there

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Everett, thank you for the great review of City Auto and Teresa. We are looking forward to your next visit as well!

Great experience at City Auto!

City Auto has been my go to place for car shopping. I have purchased multiple vehicles from there and every experience has been great! Go see Rob Stopher and he will take great care if you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Sean, thank you for being a loyal customer and for the 5-star review!

Buying my car was a better experience than expect!

I made my purchase through Robert Stopher. He was very professional and patient. I was very indecisive about what i wanted. I would recommend and have recommended him To friends and family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you for the 5-star review, Jacqui. We hope you are enjoying your new vehicle.

Rock Star Customer Service!!!

I first want to say that I have purchased well over a dozen vehicles in my life and never have I had a more professional, personal, and dedicated sales team assist me. I want to thank Trace Wilfong (Sales) and Matt Millican (GM) of City Auto Murfreesboro who went WELL ABOVE and beyond to make us happy and placed the customer(us) first regardless of the circumstances; this includes the finance team. Trace spent countless hours making sure we had the best possible experience; often I am sure, at a personal cost to him. Matt stood behind his words and made a nearly impossible deal work out to our benefit. I cannot say enough positive things about the overall experience other than it is refreshing to see a business who puts their actions behind their words, stands behind their product, and epitomizes the meaning of Customer Service! Trace Wilfong and Matt Millican are Rock Stars in my family's view and I will definitely refer anyone I know looking for a car to them and City Auto!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

R. Martin, thank you for the fantastic 5-star review. We are happy to hear that you received a great car-buying experience from the entire team. Customer service is top priority at City Auto!

Awesome service!

Great service! Easy to purchase. Friendly people. Helpful even after we left the lot. We went back and bought another car from them. Love our vehicle purchases. Rob Stopher is the best!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Dawn, thank you for the awesome review. We hope you are enjoying your new vehicles.

Owner

My experience with city auto was awesome. The people were all very curtious and helpful. My salesperson Jennifer was extremely helpful and eager to find the right car. Thanks for making this a great experience for my daughter and myself.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Mike, thank you for the great review! We are happy Jennifer and our team members were able to find the perfect vehicle for you and your daughter.