Reviews
Nate is fast and awesome!!!
You have GOT to work with Nate!!! Quick, efficient, and friendly! Started looking on the website and was answered quickly with the information I needed! Nate D. Allen was prompt and efficient and was not pushy at all. I had a few things to do and he let me know he would love to meet me in person but did not overly pressure me to come in. He was ready with the keys in his hand and showed me the perfect car for my son in our range and meeting our criteria. He was upfront and transparent with everything and got me in and out in less than 2 hours. I will be buying my next car from Nate and looking forward to helping him become the top online reviewed car salesman in the state of Tennessee!! Thank you Nate D. Allen, OFFICIAL Singing Salesman!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We are proud to have Nate on our team and excited for you and your purchase!!! Thank You!! Martin Herr / Pre-owned Sales Manager
Go see Nate D Allen at crest!!!!!
Just bought a car from crest and saw Nate D Allen and it was one of the easiest things I have done especially when it comes to buying a car. He was awesome not pushy just wanted to do what was best for me. I would refer him and crest to anyone I know. Thank you so much Nate for everything I love my new car!!!!! Go see Nate at crest you won't regret it.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for choosing us to buy from from!! We appreciate you and your kind words!! Martin Herr / Pre-owned Sales Manager
Very good car buying experience
Very good car buying experience. Nate D. Allen is an honest and knowledgeable sales person without being pushy.
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We are very happy to hear that you had a great experience here at Crest Honda!! Nate does indeed do a GREAT job!! Martin Herr / Pre-owned Sales Manager
GREAT experience!!
Best car buying experience I've ever had thanks to Nate D Allen...best salesman ever! I highly recommend Crest Honda!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We strive to provide the best experience and it looks like you got it!! Thank you!! Martin Herr / Pre-owned Sales Manager
Unhappy camper
I have been a satisfied customer until this most recent experience. I was not aware that they had just again raised their labor rate - $ 125 an hour ? It was $ 300 in labor only to replace the alternator - more than the alternator itself. Do you think it took two hours to replace the alternator? They also charge a $ 40 environmental fee that I was not aware of. They charged $ 40 for an air filter I am embarrassed to tell you that I paid. I was not happy with the interactions with the service writer. He actually said: " We may have to just replace parts until we find the problem." That is not what I want to hear when I take my car to be repaired. I had to wait 3 days for the honda alternator that was not in stock. The honda alternator comes with a 3 year / 36,000 mile warranty. But the service writer liked to say: "You can go with the aftermarket unit and we can replace the alternator today at the same price but there will be no warranty." This was very aggravating to me. In their defense they did provide a shuttle service and also comped me a rental when the alternator did not arrive as schedule. And finally: when I left with my car I noticed road noise and a bumpy ride. The noise seemed to be coming from the driver rear wheel. I found a bolt in the tire. They must not have road tested the vehicle because the noise and bumpiness was very obvious. They had serviced my car including checking air pressure but did not notice this obvious problem. I ultimately was stranded on the highway when the tire blew enroute to get the tire repaired. I had to replace the tire. This could have been easily noticed and repaired at honda over the 3 days that the car was there.
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities 3.0
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Dave, Thank you for your feedback. We are disappointed to read your review and completely understand your frustration with our store. We assure you our Service Department would never try to take advantage of a customer and we apologize for the miscommunication regarding price. We are capable of doing better work than this and we would love the opportunity to make this right. At your earliest convenience, please contact our Service Manager Jordan Breedlove at (615) 324-2944 or through e-mail at jordan.breedlove@cresthonda.net. We hope to hear from you soon so we can address this properly.
Buying a car should always be this easy
I recently went back to Crest to inquire about trading my certified pre-owned Honda Fit Sport. The staff there all seemed pretty busy and I found out again why. They clearly work to get you the deal that you deserve. Not only was I able carry my negative equity into a brand new 2015 Honda CRV EX, but they were able to have me financed with American Honda Finance and with a 6% APR which was better than my previous rate. Charlie made sure that I was comfortable and well taken care of in my 2nd experience of buying a car at Crest and went the extra mile to accommodate me. Finance got me through all the paperwork quickly and thoroughly. If you want a friendly and hassle free buying experience, go ahead and check them out. It's almost like going to buy a car from people you've known your whole life.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you very much for your business!!! We are glad you had a GREAT experience!! Martin Herr / Pre-owned Sales Manager
Nate D. Allen and Crest were friendly and upfront!
Came in looking for a 350Z on a budget. Nate already had it pulled up, gave me a great walkaround and did not try any cheesy sales pitches. He was friendly and helpful, and showed me the "Worry Free" folder that had the CarFax and a couple other things that gave me the information I needed to have peace of mind buying a preowned car. It was a busy Saturday, but Nate D. Allen did a great job communicating with me and letting me know what was going on every step of the way. I would definitely recommend anyone looking for a vehicle to talk to Nate. He will treat you right and make you feel at home. Also, special thanks to Ben Puryear (Finance Manager) and Glenn King (Internet Manager) for ensuring my entire process went smooth. Thanks again to the Crest Honda team!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Nate does a great job indeed. We are very happy that you had a great experience!! Martin Herr / Pre-owned Sales Manager
Nate the OFFICIAL Singing Salesman was awesome!!!
I recently moved to Nashville from Colorado, and was in need of a car after mine got totaled. I went to Crest Honda after looking up info online and was greeted by a very friendly and enthusiastic guitarist Nate D. Allen, OFFICIAL Singing Salesman, who turned out to be an employee and was able to help answer my questions regarding finance and show me a couple options without being pushy. I drove the Corolla and then a Civic, and realized that I love Honda and found one that was perfect! Nate was kind and made me feel welcome and important! He listened to my questions and concerns and gave me a wow experience. I will be highly recommending Nate to everyone I know for future business! Oh ya the upbeat groovy tunes were awesome and kept me smiling. Also, Ben Puryear finance manager did a phenomenal job in the finance office! Thanks Nate D. Allen, OFFICIAL Singing Salesman! Great singing and awesome experience!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Nate keeps us all smiling too!! We are very excited about your experience here at Crest Honda! Martin Herr / Pre-owned Sales Manager
Great people. Nate D. Allen is family to us!
Me and my family decided to buy a vehicle from crest honda. When we walked in the doors we met the best person that could have sold us our vehicle. Nate D. Allen aka The OFFICIAL Singing Salesman. I just want to say thanks to Nate for helping us with this purchase. I would recommend that anyone talk to Nate D. Allen not only as just salesman but a friend too.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your business!!! Martin Herr / Pre-owned Sales Manager
Nate Allen is an asset to Honda Crest!
Fast process and Nate treated my boyfriend and I with a lot of respect and gratitude. I was expecting the process to be long and as a typical car salesman to be pushy but not Nate, he gave us our space when needed. Thanks for everything!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Respect is he key!!! We are glad that you got to experience the Crest Honda way of doing business!! Thank You!! Martin Herr / Pre-owned Sales Manager
