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Williams Used Cars & Trucks

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (83 reviews)
Visit Williams Used Cars & Trucks
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 5:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–5:00pm
Tuesday 9:00am–7:00pm 7:30am–5:00pm
Wednesday 9:00am–7:00pm 7:30am–5:00pm
Thursday 9:00am–7:00pm 7:30am–5:00pm
Friday 9:00am–7:00pm 7:30am–5:00pm
Saturday 9:00am–5:00pm 8:00am–12:00pm
Sunday Closed Closed
Used (410) 885-4266 (410) 885-4266
Service (410) 885-4282 (410) 885-4282

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (83 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Williams Used Cars & Trucks from DealerRater.

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William's Used Cars &Trucks is a great place to purchase...

William's Used Cars &Trucks is a great place to purchase a used vehicle. Chris Williams did an outstanding job helping me find the right vehicle. Everyone works as a team. Great group of people.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Jonathan was awesome. Answered all my questions and was...

Jonathan was awesome. Answered all my questions and was really helpful. I ended up buying my SUV on my first visit itself. Keep up the great work!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Honest, Professional and straight forward

I stopped into Williams while out one day just to take a second look at a used car.After a little time glancing at 3 sitting next to each other, a gentleman came out. We talked and it was great to sense he was straight forward and honest and professional within a very short time. Chris Walker was that man. I explained what my intention was and he was able to explain and walk me through the steps. By the time I left I knew I would find "my"car if not that one. My husband went back with me and we test drive it,talked through all the details.Long story short, by the next afternoon we were getting our car. No hassel, no lies or hidden charges. Thank you Chris,Scott and all who are at Williams Used Cars and Trucks. It was a pleasure. I highly recommend them if you are in the market for a vehicle. Linda Clugston

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

routine service

On time and pleasant staff. Have been a customer for years and I have never had a problem. Eric Hammond, Adam and Kathy are wonderful to deal with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Good deal

Very helpful staff. All their pricing was the same as what their website advertised. A few dealerships that I visited had prices listed on their website they wouldn’t honor

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Pleasure to deal with

Bought a used truck and the experience was pretty straight forward and easy to deal with. The truck was not detailed but the owner of the dealership offered to have the truck detailed at my convenience and provide a loaner car for the day.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Took car to repair Sirius radio for a long trip this weekend

When we received it back the radio was still broken and when we called they said we could bring it in next Wed. Why not bring it back right away since is was the same day and we are 5 min from the dealership?

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process
  • Quality of repair 2.0
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Service Review

Took my car in to check on a slip in the transmission and to get an oil change. Set up to get a loaner if I was going to be there too long. Was there about an hour and a half, and they were unable to recreate the slip that I was describing. They did change the oil, rotate my tires and give me quote for new tires.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Our salesman James was great. Between him and Chuck it was .

Thank you again. It was a great experience. This vehicle makes the 5th one purchased from Williams. We have had a great experience each and every time

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great technicians got the job fixed

Great experience with the technician, very helpful with the diagnosis on the noise. I feel like the technician spent extra time to duplicate and diagnosis the concern

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.