Reviews
New car
What a wonderful dealership! Everyone was so helpful and attentive! Tom was fantastic! Tom answered all my questions and really took care of me while I was at the dealership!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Elizabeth, we appreciate your review and are glad to hear that you had such a wonderful experience with us. We look forward to working with you again! Sincerely, O'Neil Buick GMC Team
Car service
Everything was taken care of. Additional care by adding washer fluid, and adding air to the tires which was not requested. Yeah!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Joan, and thank you for this great review! We're happy to hear that our staff took care of you! They are a great asset and we appreciate all that they do. Sincerely, O'Neil Buick GMC Team
Great customer service. Great people.
There is a reason my family continues to buy cars from O?Neill Buick for more than 30 years. The service department is incredible. Dave is like family to my parents and I. He and his staff always have our best interest at heart and are very straightforward with the problems that we may be facing. Honesty is what you look when making a large purchase and that is what you get at O?Neil Buick.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. We hope to be of service to you again in the future! Sincerely, O'Neil Buick GMC Team
Was quoted one price over phone but after I drove 45
Was quoted one price over phone but after I drove 45 minutes the price quoted was modified to the dealers favor. This was a mistake on my part; I trusted them which was a mistake I will not repeat. To add insult to injury, sales personnel indicted their amusement at this situation. Don’t make the same mistake I made. Seek out a better dealership than these folks, I did
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
O?Neil Buick? the best dealership on the planet!
I love O!Neil Buick! Ian now driving the 4th car that I have purchased from this dealership!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Nancy, thank you for your loyalty to our dealership and for taking the time to write this review. Our team’s sales excellence is always consistent, and I’m glad your experience with them supports that. We aim to turn every person that visits us into a repeat customer. Sincerely, O'Neil Buick GMC Team
Encore GX Buying Experience
Tom Wardle provided excellent service as usual. Will return when my other vehicle, a GMC, comes off of lease.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks for your outstanding review, Craig! I'm very happy to hear that Tom was of such help to you. We strive to provide excellent service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, O'Neil Buick GMC Team
Perfect as always
As a retired ASE/GM Master technician, I truly appreciate and trust the O?Neil service department. From the manager Dave to all the service consultants, to repairs and maintenance services, nothing but an excellent experience.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, O'Neil Buick GMC Team
Fantastic dealership
I would highly recommend this dealership. They are professional, low pressure, and try to find the beat deal. When I bought my car the sale person Tom Wardle and sale manager Mike Farrell stayed past closing hours to ensure the sale and vehicle demo was to our satisfaction.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Ryan, thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, O'Neil Buick GMC Team
Service at Oneil?s
Service was quick Was very satisfied will come back
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Samuel, thank you for your kind words. We know servicing your vehicle takes time out of your day and we strive to make every experience a pleasant one. We are extremely happy that you left satisfied and we do appreciate your business. Sincerely, O'Neil Buick GMC Team
My state inspection
Very pleased with the service I received. The cashier was super nice and helpful. My only complaint would be that the woman that checked me seemed to get a little put out when I asked to have my car washed.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Carmela, we are glad to hear you enjoyed your recent visit to our service department. At O'Neil Buick GMC we believe clean cars make happy customers and are pleased to hear you appreciated your car wash! Sincerely, O'Neil Buick GMC Team