Reviews
2001 BMW 330i repair
After a minor accident, I had a great experience with the mechanical side, but AW collision was eager to up-sell on minor damage that I was able to buff out at home
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Rodney, We are so glad that you enjoyed your visit with us! Thank you for your feedback and we look forward to seeing you next time! -Your Long Beach BMW team
Wonderful Customer Service! Fixed my bumper, looks new!
Vince was and always will be my service agent. He was extremely helpful, timely, and knowledgable I scheduled my maintenance and a bumper repair which turned out beautifully.My car looks brand new again. I am a very satisfied customer!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Long Beach BMW Service
Overall great customer care. Professional, courteous staff.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Levi, Thank you for the great review! We are so glad that you enjoyed your visit with us and we look forward to doing business with you again soon! -Your Long Beach BMW team
Great experience!
Everything has been exceptional at this dealership, from my purchase to service follow ups. I have never had this type of experience before. I always recommend this place to anyone looking for a new car.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
No stress
This is a stress free environment from purchase to service! We have purchased 4 BMW's from this dealership and every purchase was a good experience and stress free. We enjoy the professionalism and attention that each person at this location provides. I know this may sound trivial but I love that they offer free carwash on Thursdays.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great help in identifying areas for touchup
I always have enjoyed great service here and strongly recommend that you rely on the service adviser to help you get identify what needs to be addressed and addressed.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
New car purchase
Excellent experience !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Ted, Wow! Thank you so much for the great review and for commenting on the excellent purchasing experience you had with us! We are so glad that you chose us for your vehicle needs and we look forward to doing business with you again in the future! -Your Long Beach BMW team
Why I leased my car from Long Beach- BMW?
I have purchased and leased many cars in the past and from different dealears, but this time was a different experience! I got exactly the car I wanted, the price that I was comfortable with; all that in one hour. The salesman, Bishoy Dawood, was very polite, helpful, and efficient!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Raad, We are so glad that you chose us for your vehicle needs! Thank you for your kind words about Bishoy and we look forward to doing business with you again soon! -Your Long Beach BMW team
Long Beach BMW
My internet sales guy was Ari. Very nice and pleasant to work with. Made the buying experience very smooth.
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Carlos, We sincerely appreciate you taking time out of your day to review us and let us know about the excellent service that Ari provided to you! We hope you have a wonderful day and we look forward to seeing you again soon! -Your Long Beach BMW team
Long Beach BMW
My experience at Long Beach BMW was excellent. I got in and out fast with no hassle.
- Customer service 4.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Kelli, We are so glad that you enjoyed your visit with us! Thank you for taking time out of your day t tell use bout your experience and we hope you have a wonderful day! -Your Long Beach BMW team