Reviews
We discussed my driving needs, and they found me the
We discussed my driving needs, and they found me the perfect car. Wonderful to work with! I would definitely recommend them.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We're thrilled to have helped you find the perfect car! We appreciate your recommendation and look forward to future visits. Thanks from all of us here at Lexus of Pembroke Pines!
Excellent work and fast turnaround.
Excellent work and fast turnaround. Very professional. The car looks amazing . Very happy with the service center at Lexus Pembroke Pines. Highly recommend!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the excellent feedback! We're happy to hear our service team took such great care of your car. See you next time at Lexus of Pembroke Pines!
I live 1000 miles from Lexus Pembroke Pines and first
I live 1000 miles from Lexus Pembroke Pines and first time in my life I buy my car true the website All sales process was done true the phone conversations and texting my salesperson Michael Banko was very patient, responsible & honest I can say because of him I got very nice car Lexus RX 350 Car was delivered right to my door and look even better than on pictures. Mike Banko was excellent to work with. I Would Highly recommend!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Congratulations on your new Lexus RX 350! We're delighted to hear about your seamless buying experience with Michael and our team. Safe travels in your new car, and thanks for choosing Lexus of Pembroke Pines!
Rating: ★☆☆☆☆ (1/5) Unfortunately, my experience with
Rating: ★☆☆☆☆ (1/5) Unfortunately, my experience with Lexus of Pembroke Pines was disappointing. I felt misled and left the dealership feeling frustrated and let down. Transparency and honesty are essential when making a major purchase, and sadly, those values seemed to be lacking here. I expected better, especially from a luxury brand. I would encourage others to proceed with caution and ask plenty of questions.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Mike Banko and his support team make the whole process of
Mike Banko and his support team make the whole process of purchasing a vehicle so easy that we decided to purchase a second one.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi Tom, we are thrilled to hear that Mike and our team made the process so smooth that you returned for another purchase! Thank you for choosing Lexus of Pembroke Pines and for sharing your support. We wish you many safe and happy miles!
Great experience at this dealership.
Great experience at this dealership. Mike was super helpful and understood what I was looking for. He explained in depth about the vehicle and took his time with us during the entire process. The office in general has a very friendly vibe and the insurance guys they contract to help out at the tail end of the transaction are top notch. The manager Leon also was very professional and friendly. Highly recommend!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We're delighted to hear you had such a positive experience at Lexus of Pembroke Pines! It was our pleasure to assist you in a timely manner. See you next time! -Lexus of Pembroke Pines
Very easy buying process!
Very easy buying process! Mike Banko was excellent to work with. Would highly recommend!! Car was delivered right to my door.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Craig, thank you for sharing your thoughts about your experience with Mike and the team! We truly appreciate your business and hope to see you again at Lexus of Pembroke Pines. Enjoy your new ride!
Working with Mike has been great, he made the car
Working with Mike has been great, he made the car purchasing process very easy and seamless. 100% recommended!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for choosing Lexus of Pembroke Pines and for sharing your experience with Mike! We’re so glad the process was easy and seamless. Enjoy your new car!
we recently purchased a vehicle from Pembroke Pines Lexus
we recently purchased a vehicle from Pembroke Pines Lexus and had mostly a positive experience. Our salesperson Mike was absolutely -professional, knowledgeable, and patient. He made us feel comfortable throughout the process and took the time to answer all of our questions without ever being pushy. His customer service was top-notch and truly made the experience enjoyable. However, we were disappointed with our experience in the finance office. The representative we worked with came across as impatient and rushed, which made that part of the process feels stressful and uncomfortable. We expected a higher level of professionalism and courtesy, especially given the otherwise excellent service from Mike and the rest of the dealership staff. Overall, we are happy with our vehicle and very appreciative of Mike’s help
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for choosing Lexus of Pembroke Pines, Lisa! Mike is a great asset to our team and we will let him know that you appreciated his help. We have noted your feedback about our finance team and will make sure it is addressed internally. That being said, we hope you are enjoying your new car!
I’ve been dealing with Lexus of Pembroke Pines since 2016
I’ve been dealing with Lexus of Pembroke Pines since 2016 or 17 and I can tell you without a doubt that I’ve never had a bad experience Michael Banko and everybody else I’ve dealt with at the dealership have always been amazing
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Russ, thank you for your continued business and your confidence in our team! We are thrilled that Michael and the crew always deliver such exceptional service. We look forward to welcoming you back to Lexus of Pembroke Pines next time!