Reviews
I had a great experience at Lexus @Pembroke Pine
I had a great experience at Lexus @Pembroke Pine location. Fred C was great to work with.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Excellent customer service start with the sell man is
Excellent customer service start with the sell man is every friendly and knowledgeable abt the finance department is very transparent.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are glad to hear you had an excellent experience with our team from start to finish. Thank you for choosing Lexus of Pembroke Pines and for sharing your feedback. We hope to assist you again in the future!
Smooth buying experience, friendly staff, fair pricing,
Smooth buying experience, friendly staff, fair pricing, and the car runs great—overall very satisfied purchase.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We love to hear that you're satisfied with your purchase, the price you paid, and the help you received from our team! Thank you for choosing Lexus of Pembroke Pines and for sharing your feedback. Enjoy your new car!
Zebbie was great.
Zebbie was great. The service provided was excellent. From the moment we walk into the dealership, he made us feel comfortable, was very respectful and not pushy. He paired us with an excellent sales manager and the perfect finance to finish the whole process. We truly appreciate the time you took throughout the whole process. Highly recommend Zebbie. Thank you again for making this stressful process smooth and for reading your clients personality to match with the perfect manager/finance. Lili & Lee
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Lee, thank you for sharing your experience with Zebbie and our team! We're glad to hear everything went smoothly, from sales to financing. We truly appreciate your business, and we hope to serve you again at Lexus of Pembroke Pines.
bought our Lexus from Fred Carey, very pleasant and
bought our Lexus from Fred Carey, very pleasant and knowledgeable, it was our best experience buying a vehicle. highly recommend if shopping for a Lexus, go see Fred at Lexus of Pembroke Pines
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are glad Fred provided such a pleasant and knowledgeable experience. We will be sure to pass along your kind words. Thank you for your business and we hope to see you again at Lexus of Pembroke Pines!
Never have a loaner and gave me back my car not even
Never have a loaner and gave me back my car not even washed. Communication is minimal
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
I had an incredible experience at Lexus of Pembroke
I had an incredible experience at Lexus of Pembroke Pines, all thanks to Fredrick, my amazing salesman. I was stuck in a terrible car finance situation, and Fred went above and beyond to help me get out of it and into a brand new IS 350 lease! From the moment we walked in, Fred was patient, knowledgeable, and genuinely focused on helping us find the best financial plan that worked for me. I’ll be honest—on the first day, I was still a little unsure. But the next day, Fred gave me a follow-up call, and after thinking things through, I knew I wanted to move forward with Lexus of Pembroke Pines. That extra effort and care meant a lot. I also want to give a huge thank you to Steve, the financial advisor, and Rohan, the general manager. Their professionalism and transparency made the entire process feel smooth and stress-free. Because of Fred, Steve, and Rohan, this won’t be my last time here. I’ll definitely be coming back, and I’ll be recommending this team to everyone I know!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Nicole, we're delighted to hear Fredrick and our team made your experience seamless and stress-free at Lexus of Pembroke Pines. Congratulations on your new Lexus IS 350! Thank you for recommending us - we look forward to serving you in the future. Safe travels!
I purchased my new 2025 Lexus LX 700h Sport and traded in
I purchased my new 2025 Lexus LX 700h Sport and traded in my 2023 Lexus GX . My husband n I walked in to the Lexus at Pembroke Pines dealership just to look at the Lexus LX and check prices, we were not planning to buy a car that day anyhow, a salesperson name Fred approached us and helped us to look at the LX that was available in the property. Fred was so patient and so prompt to answer whatever questions we might have . Fred was with us thru out the day and helping us if we wanted to trade in my GX . We finally decided to trade in my car for the Lx so it was time to crunch in numbers ( you know how that goes back n forth 😂) Fred understood that in our behalf we were trying to get the best numbers n what we wanted to pay monthly on our LX . Fred went back n forth to his manager until manager gave us a great deal what worked for us . I can say from my experience Fred and also the manager that was with Fred went above n beyond our expectations. Our experience with Fred was phenomenal and he is so polite and explained every detail on the LX n showed me how the safety n display features worked. We was so pleased and happy with our salesperson to the end . At the end he made sure we was pleased with the car . I highly recommend to go to Pembroke Pines Lexus dealership and definitely ask for Fred. He has patience and such a happy person and with lots of knowledge. See Fred , we will come again with family that love’s Lexus n definitely want Fred to serve us.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Lizette, we're delighted to hear that Fred and the team at Lexus of Pembroke Pines exceeded your expectations during your visit. It's fantastic that you found a great deal on the new 2025 Lexus LX 700h Sport! Thank you for recommending us, and we look forward to welcoming you and your family back in the future.
Mohammed Alkabouni(Mo), along with Fred Carey did a great
Mohammed Alkabouni(Mo), along with Fred Carey did a great job and overall, we had a "great experience" but did also have moments were communication was less than optimal. However, we did recognize the fact that they appear very busy and trying to keep up. We also very much appreciated the fact that Mo worked hard with Fred Carey to find the exact GX we wanted(color, interior, features, etc). Pls refer to email sent to Andre for more detail.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your experience with us at Lexus of Pembroke Pines! We're glad to hear that Mo and Fred worked hard to find the perfect GX for you, despite some communication challenges. We appreciate your understanding and patience as our team strives to provide excellent service even during busy times. If there's anything else we can assist with, please let us know!
The dealership is top notch and they have one of the best
The dealership is top notch and they have one of the best sales persons there
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your confidence in Lexus of Pembroke Pines, and for your business. We are grateful to have you as a customer!