Reviews
Visiting the Pembroke Pines Lexus dealership was a
Visiting the Pembroke Pines Lexus dealership was a fantastic experience. When other Lexus dealerships in Miami were marking up a new vehicle I was looking for by $10K, Pines was reasonable with pricing and did not mark up vehicle. That’s professionalism and talking about professional, Mikhail was exceptionally knowledgeable, friendly, and attentive to every minute detail. Their commitment to customer satisfaction was evident in my interaction, making the car-buying process smooth and enjoyable. I highly recommend this dealership for anyone looking for a top-tier automotive experience!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your positive experience with Lexus of Pembroke Pines! We're glad to hear that Mikhail and our team provided exceptional service and fair pricing. Enjoy your new vehicle, and we appreciate the recommendation!
Very helpful, answered all questions and concerns.
Very helpful, answered all questions and concerns. Dealership is very clean and everyone is very friendly
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Nilda, thank you for sharing your positive experience with us at Lexus of Pembroke Pines! We're glad to hear our team was helpful and that you enjoyed the friendly atmosphere.
Khalid is very professional.
Khalid is very professional. This is my 3rd lease with him and I loom forward to future transactions with this company.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're delighted to hear that Khalid has consistently provided you with excellent service at Lexus of Pembroke Pines. Thank you for your continued trust and loyalty!
First time buying at Lexus of Pembroke pines ( and I live
First time buying at Lexus of Pembroke pines ( and I live just a block away from another Lexus dealership). Mr. Khalid Dahir was courteous and professional. He took time to assist me in getting the car I wanted. Financing was also a breeze. I did not feel pressured.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're delighted to hear that Khalid provided you with a courteous and professional experience at Lexus of Pembroke Pines! It's great to know the financing process was smooth and pressure-free for you. Enjoy your new car!
Great experience all throughout.
Great experience all throughout. My product specialist was Khalid, this was my second time having him help me and I will continue to come back to him, he is great. The finance specialist was Steve and he was also great. The staff shows sincerely and value to the customers. While waiting in the lobby, every single person that passed by confirmed if I was being helped yet. Love this location and this brand. Only downside was the insurance at the end (Rep was E. Luis) but I did not let it affect the rating since this is a third party vendor.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your positive experience with us at Lexus of Pembroke Pines! We're delighted to hear that Khalid and Steve provided excellent service, and we appreciate your understanding regarding third-party insurance. We look forward to welcoming you back in the future!
They are big liars, Take advantage of my situation, Bad
They are big liars, Take advantage of my situation, Bad customer service. Treat me really bad. They give me different car I don’t want this car.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
I'm truly sorry to hear about your experience. We strive for honesty and excellent customer service, so this feedback is very concerning. I'd like to understand more about what happened and see how we can make things right. Please reach out when you have a moment. Thank you, Lynn Gonzales - Customer Relations Manager - 954-381-7993
Our salesperson Mr.
Our salesperson Mr. Khalid Dahir is knowledgeable and nice, he went all the way out to satisfy our needs.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your experience with Lexus of Pembroke Pines. We're delighted to hear that Khalid provided excellent service and met all your needs. Enjoy your new vehicle!
Lexus of Pembroke Pines was a dream to work with!
Lexus of Pembroke Pines was a dream to work with! Khalid is an expert and is great at what he does! I got my brand new RX350 and soooo excited about my car! Best service ever.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're delighted to hear that Khalid provided you with excellent service and helped you get your new RX350! Enjoy the ride, and thanks for choosing Lexus of Pembroke Pines!
Simon and Kahlid were excellent great customer service
Simon and Kahlid were excellent great customer service and friendly they vaule the customers and their opinions
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi Erik - We're glad to know that Simon and Kahlid provided excellent service during your visit to Lexus of Pembroke Pines. Our team values our customers' opinions greatly, so it's wonderful to see this reflected in your buying experience!
It is not the first time dealing with Khalid and it is
It is not the first time dealing with Khalid and it is the easiest person to work with , he will provide you with facts and accurate detail not to mention he will work with you to get you to feel comfortable and get you to the number you want to be to close the deal
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Oliver, it's great to know that Khalid was able to provide you with the detailed and personalized service we strive for at Lexus of Pembroke Pines. Thanks for your support!