Skip to main content

Meet Rohan Alexander

Rohan Alexander headshot
Product Specialist
(336 reviews) certified badge
DealerRater™ Certified
This employee is recognized for ensuring great customer service.

Reviews

Kazi is one of the most professional and welcoming

Kazi is one of the most professional and welcoming specialist. Would recommend him for my whole family and anyone looking for a stress free experience. Come visit Kazi at Subaru of Pembroke Pines!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words! It sounds like Kazi left such a good impression that you even mentioned Subaru of Pembroke Pines instead of Lexus of Pembroke Pines! We’ll be sure to pass along your comments, and we look forward to assisting you again in the future. Take care!

He was knowledgeable about the cars I wanted!

He was knowledgeable about the cars I wanted! He took the time to explain the difference in each car and what they have to offer! I arrived stressed and expecting the worst. However, that was the complete opposite and I was happy with how everything went! This was my first time buying a NEW car… Adeel made that experience a great one!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Congratulations on your new car! It's delightful to read this glowing feedback, and we will share it with Adeel and the team. Thank you for choosing Lexus of Pembroke Pines!

⭐️⭐️⭐️⭐️⭐️ I had an excellent experience at Lexus of

⭐️⭐️⭐️⭐️⭐️ I had an excellent experience at Lexus of Pembroke Pines. The entire dealership was welcoming, professional, and committed to making sure I left happy. Special thanks to Israel and Adrian, who went above and beyond to work out a great deal for me. They were patient, transparent, and truly cared about my needs. Because of their effort and the dealership’s great service, I drove away in a beautiful Lexus with peace of mind. I highly recommend Lexus of Pembroke Pines to anyone looking for a dealership that treats you like family.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your fantastic feedback about Israel, Adrian, and the rest of our team! We appreciate your business and hope to see you again at Lexus of Pembroke Pines. Enjoy your new ride!

Sammy was amazing to work with!

Sammy was amazing to work with! He was friendly, knowledgeable, and made the whole car-buying process easy and stress-free. I highly recommend asking for Sammy if you’re looking for your new Lexus!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We are delighted to hear Sammy made your car-buying process smooth and stress-free! Thank you for choosing Lexus of Pembroke Pines and recommending our outstanding team!

Jeremy was very helpful to my car need.

Jeremy was very helpful to my car need. And assist me to get everything done professional and fast. Also, thanks again to Tom Abraham for his continuous support and assistance.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience with Jeremy and Tom! We truly appreciate your business and look forward to seeing you again at Lexus of Pembroke Pines.

The routine service took way too long.

The routine service took way too long. I waited 2.5 for a basic 5k service that should have taken 1.5 hours per the service advisor estimate. Even after over 2 hours we did they still hadn’t washed the car and at that point I was out of time. I declined the car wash and left unhappy with the experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I did not work with Adeel.

I did not work with Adeel. My salesperson was Khalid and he was very professional and a pleasure to work with

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience with Khalid! We look forward to seeing you again at Lexus of Pembroke Pines. Safe travels!

El servicio fue excelente y nuestro consultor Jeremy

El servicio fue excelente y nuestro consultor Jeremy tiene un 5 estrellas por servicio y mantenerme informado del progreso del servicio a mi auto. Gracias.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
0 people out of 0 found this review helpful.
Dealer response

Nos alegra saber que está satisfecho con Jeremy y el servicio en general. Gracias por elegir Lexus of Pembroke Pines!

It is a great pleasure to be able to say a few words

It is a great pleasure to be able to say a few words about Ms. Lorena Ortiz. from the first moment we met Lorena it was a feeling of confidence that we were her first priority. With zero reservation I will over and again direct friends to Lorena for a very confident buying experience. Lorena is a major asset to your dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We’re glad to hear Lorena made your experience so positive and comfortable from start to finish. Thank you for choosing Lexus of Pembroke Pines and for sharing your feedback - we’ll pass along your kind words to her!

I'm thrilled with my new Lexus RX 350, it truly feels

I'm thrilled with my new Lexus RX 350, it truly feels like gliding on a cloud! A heartfelt thank you to Mikhail Khalev, Rohan Alexander, and Moez Sachedina for making the entire experience exceptional. Your professionalism and dedication made this journey unforgettable!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Enjoy your new Lexus RX 350! We will pass along your appreciation to Mikhail, Rohan, and Moez for making your experience at Lexus of Pembroke Pines exceptional. Thank you!