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Chevrolet of South Anchorage

(852 reviews)
Visit Chevrolet of South Anchorage
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 5:30pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–5:30pm
Tuesday 9:00am–8:00pm 7:00am–5:30pm
Wednesday 9:00am–8:00pm 7:00am–5:30pm
Thursday 9:00am–8:00pm 7:00am–5:30pm
Friday 9:00am–8:00pm 7:00am–5:30pm
Saturday 9:00am–8:00pm 8:00am–1:00pm
Sunday 11:00am–6:00pm Closed
2019 state dealer award
View 8 awards
2019 state dealer award 2018 state dealer award 2017 state dealer award 2015 state dealer award
2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2015 consumer dealer award
New (907) 885-0986 (907) 885-0986
Used (907) 885-0982 (907) 885-0982
Service (907) 531-1926 (907) 531-1926

Reviews

(852 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Chevrolet of South Anchorage from DealerRater.

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Recall service and tire purchase

My service rep was Shane Schenker and from the second he assisted me to the very end was extremely courteous, helpful and kept me informed as to the progress of the recall service to setting up having the tires I purchased mounted and installed. When the work was done he checked to make sure everything was accomplished and correct. I am very pleased with his attitude and helpfulness with the work I had received.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Awesome Experience

Went in to test drive a 2016 Silverado 2500HD. Even before we walked in the door, we were greeted by a Sales Rep who offered us water or coffee. Felt very welcomed. We were looking for Sales rep John Corliss and were directed to his desk. We looked at several different models, even a diesel model. John was very knowledgeable about each vehicle, but did alert us that he was a new Sales rep and if he couldn't answer our questions, he would be able to get the answers we needed by consulting another rep. Instead we decided to order a 2017 Silverado so we could get the color and all the options we wanted. Another rep named Alex, assisted John in the process and all went smoothly. The General Mgr. Jamie finalized the transaction and because we had family ties to a GM employee (in Detroit), he made us feel our business was very appreciated. We are senior citizens and my husband said this was the best experience he has ever had at a car dealership. We would recommend Chevy of South Anchorage for anyone purchasing a vehicle in the Anchorage area.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Quick efficient oil change

The service department got me in for an oil change same day I called. When I arrived I was told it could be up to 2 hours, ARGH! The service guy came in 1/2 hour, said they were finished, they put mine to the front since he knew I lived out of town. Really appreciated that kindness, had much more fun things to do while in town for sure!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Fixing mistakes

I appreciate Landon's honesty in the situation. Landon made sure to notify me along the way and got it in and out pretty quickly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Satisfied with experience.

Customer service and (full) military discount great. Shuttle service fantastic. Length of time for repairs (11 days) for water pump/battery replacement not so great.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

TRuck repair and was detaled. at tge chevrolet dea

Great I do not like you format for this. like the title why does there have to be 50 characters, this form would stop me from filling out the Form

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Oil change

Not sure his name .. maybe John. He was courteous and professional. Steve was there and got distracted saying hi to a familiar face. Thank you

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Excellent Sales & Service

We bought our first used truck in over 25 years and were concerned about the inventory around Anchorage. Everyone from Jimmy and Sal in Sales to Shane in Service were excellent to work with. We got our son the truck he wanted and we are comfortable that it is reliable and safe.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Professional service staff

I use Lithia South Chevrolet for all of my service needs. The Service Department Staff are always very professional and perform excellent work. My vehicle is ready when promised!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Anthony Bradford

Great detail work, fast oil changes. The service staff was extremely helpful and friendly. They answered all my questions and were very knowledgeable. I always have a positive experience with Chevrolet of South Anchorage and will continue to have them do the service work on my truck.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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