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Classic Mazda

(875 reviews)
Visit Classic Mazda
Sales hours: 9:00am to 6:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 9:00am–6:00pm 7:00am–6:00pm
Tuesday 9:00am–6:00pm 7:00am–6:00pm
Wednesday 9:00am–6:00pm 7:00am–6:00pm
Thursday 9:00am–6:00pm 7:00am–6:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 6:30am–3:00pm
Sunday 11:00am–4:00pm Closed
2025 consumer dealer award
View 2 awards
2025 consumer dealer award 2016 consumer dealer award
New (866) 840-5992 (866) 840-5992
Used (888) 460-9634 (888) 460-9634
Service (877) 360-5749 (877) 360-5749

Reviews

(875 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Classic Mazda from DealerRater.

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Great and efficient service.

Great and efficient service. The communication leading up and throughout the inspection was great. Video made any findings and /or recommendations very transparent.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

My complete experience with Classic Mazda in Orlando was

My complete experience with Classic Mazda in Orlando was first class. From making the deal to picking up the car was great. Friendly, professional people and a beautiful dealership made buying my 64th car the best one yet.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Classic Mazda in Orlando, FL overall typically does

Classic Mazda in Orlando, FL overall typically does EXCELLENT maintenance & repair. This dealership is among the best organized & cleanest dealerships that I have EVER experienced with LOTS OF CREATURE COMFORTS (including snacks) for those (like me) who wish to wait on their vehicles. The employees appear to function very well together like a "well-oiled team". My ONLY "gripe" is that on my last visit a few days ago, their COFFEE/HOT CHOCLATE MACHINE was out of order because that machine makes the BEST HOT CHOCLATE IN ORLANDO, FL! I actually "crave" having a cup of that hot chocolate as I am driving to the dealership for service, & it has always been available in the past. Hopefully, on my next visit it will be functional again. This is a pretty "nit picky" complaint but it's the ONLY one I have!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

From the time I first walked in the door, the entire

From the time I first walked in the door, the entire experience was outstanding. From the right selection to a great showroom, it exceeded all expectations. Michael Shehata (sales) and Christian (finance) were great in every respect.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I had a very pleasant experience at Classic Mazda .

I had a very pleasant experience at Classic Mazda . Their costumer service is outstanding.The staff is great I highly recommend this place to anyone!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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This dealership is the best one in Orlando.

This dealership is the best one in Orlando. You’re a name, never a number.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

The Classic Mazda team was responsive, courteous, and

The Classic Mazda team was responsive, courteous, and honest during the whole process from introduction to the purchase completion. They made the car buying experience unusually enjoyable.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Julie was very helpful with communicating what was

Julie was very helpful with communicating what was happening with my car. She also communicated on her time off which I REALLY appreciated her going the extra mile!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Since doing a former review & being contacted by Julie

Since doing a former review & being contacted by Julie Rose about some of my ratings, the service department has done a 360*! I enjoy coming in now when having my CX-5 serviced.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Cool, friendly and perfect.

Cool, friendly and perfect. His personality is so helpful and he tried to attract us honestly to buy.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.