Freeman Buick GMC

CALLED SALES TEAM WE AGREE ON SALES PRICE AND EVERYTHING LAST MINUTE TOLD ME THEY MADE AMISTAKE PRICE WENT UP.

Daisy is the best! Wow, what a great experience! It was so much fun, and would never describe that when buying a car! She also listened and sent me a fun surprise- will talk about this experience for many years! Highly recommend! Pat was also great - quick, easy, fun!

I was asked when I needed my truck back, I alex for 2pm. I never got a call, and when I went to the dealership at 3pm because u didn't get a call back, I was told my recall was not done and it would be 45 minutes longer. Very disappointing the lack of communication. There service department was slow and I never got av return call. I was not able to wait so had to take my truck. I would continue to go to Ewing but they will not take the service plan I bought from freeman when I purchased my truck. Keep in mind we've purchased five trucks from freeman in the last two years.

Great buying experience, much better than other dealerships for buying a vehicle. They didn't force us to add an extended warranty or other typical dealership nonsense.

Freeman used to be such a great dealership. Sales and service, loaner cars if you were in for warranty work, but now in the last year or so they have gone way downhill. Took my truck in day before yesterday for a check engine light and a dead battery, this is a 2023 canon AT4X. I was called and notified it was ready after I had to go get a rent car which was not easy disrupting the lies of five other people to get that done, they called me yesterday and said it was ready. The gentleman told me it was out front which it was not it was blocked in by another truck, but, when I started it, the check engine light was still on just like it was before. I’m not sure who does quantity control But they need a new person. I’m not sure who manages Freeman GMC now, but they do not need to be a dealership manager, nor their service manager. BB

To start with, I live 130 from that dealership. Ms Daisy did not disclose that the F-150 I was inquiring about had severe hail damage, a broken windshield and was otherwise in rough shape. My son stopped at their dealership to view the pickup before I traveled that distance. I will not even think of visiting/purchasing a vehicle from Freeman in the future because of their disclosure practices!

Today we had our 5 day old GMC Denali Truck dashboard display start blinking. We took it to our dealership and requested the General Manager. We met and worked with Jeff. He and the service advisor William were able to not only get our new truck reprogrammed but do it in a timely manner. Must say, we were not happy about having this experience on a truck with 150 miles on it, but Jeff was very accommodating and understanding our concern. Thanks Jeff for working with us to fix our problem.

Never I never have had any service problems. The body repair associated with the dealership has done excellent work.

DO NOT BUY HERE!!!. John the sales manager is very rude and unprofessional. If you do not accept their terms they take it personal and get upset with you the potential customer. I do not know how they have continued to do business like this. Maybe only work with the salesperson and stay away from the managers as they think they are way better than anyone. I use this dealer for my service and that will be ending due to this interaction. I also spoke with the store manager, his response was I have been working with John for 25 years and he isnt like that and just didnt care about the poor customer service. The only way to show them that they need to treat customers better is to not buy from them!!!

Excellent experience. This dealership is the easiest I?ve ever worked with. Alex was great to work with. I would recommend Freeman GMC to anyone wanting to purchase a new car. Also, their service department is excellent.