Reviews
2013 Honda Accord oil change, rotate tire & tran
Great Job and Purvis was outstanding with customer service and his professionalism
- Customer service 5.0
- Buying process 5.0
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Andrea Hricko
I had never purchased a car before from a dealership before. George was awesome! He made me feel comfortable and made it a very enjoyable experience. He was extremely helpful with all of my questions and helped me through everything. He made sure we were on the same page, even when my own father and I weren't :) He made me feel like a made the perfect choice for me and I will definitely recommend him to anyone! Thank you again George!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Fantastic Honda Experience
Bought our third car from Ravi at Jim Coleman Honda- as always-we experienced exceptional professional service! No pressure, trustworthy, and friendly. Ravi was patient and knowledgeable and really helped make it a terrific experience. Joe made the financing easy to understand and we felt very comfortable with the whole experience. Detailed but fast and smooth paperwork. Definitely a crew we would recommend to anyone looking to buy a Honda!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you very much for the great feedback and 5 star review! We were so pleased to hear that our staff was able to make your car buying experience enjoyable and easy! We hope you continue using us in the future for all of your car buying needs. Thank you again and have a great week!
Mrs. CHRISTINE Coale
The service I get at Jim Coleman is always exceptional. Purvis, my service manager always makes me feel like I am number 1. Everyone is so friendly and warm. I know my car will last a long time thanks to the service department.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Always exceptional service
As always, I was greeted quickly and given an accurate estimate of time for repairs. All issues were resolved , and I appreciate the proactive checks carried out by the technicians. All the staff here are very courteous and friendly. (I have recommended this dealership to many people.)
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Good service
Fixed intermittent a/c fan problem. Blows air even stronger now. Happy it's taken care of before hot summer months.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Excellent Customer Service
I had the pleasure of having Victor Tabinsky as my salesman in purchasing my 2017 Honda CR-V. Everyone was friendly and I would recommend this dealership to friends and family.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Laura, Thank you so much for leaving a 5 star review! We are very happy to hear that Victor was able to help you find a car that you love and that you left our lot a happy customer! Thank you again and we look forward to seeing you again.
Oil change
$60 for an oil change is highway robbery. Asked if this was an error and was told there was no errror. Won't be back for an oil change.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Hi, Thank you for taking the time to review us and your feedback. We strive to do our best with each and every customer and we are sorry you were not happy with our prices. We hope that you choose us in the future so that we may have the opportunity to change your opinion. Please contact Ray at rfenster@jimcolemanauto.com if you would like to discuss this matter any further. Thank you again and have a great weekend.
2014 Honda Accord 50k Service
Great experience, Service Reps are knowledgeable professionals who take the time to deligently explain services required.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Service at Jim Coleman Honda
Great, fast service. So glad I bought my car here and will get future service here even though it is farther from my home than other dealer.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase