Reviews
Write a reviewQuick to get us out there to test drive.
Quick to get us out there to test drive. But once we went in to talk about purchasing the vehicle possibly; and making a reasonable cash offer. They literally laughed in our face- clearly wasn’t going to negotiate or try to make a deal at all on either end. We walked out, and that was that. They didn’t even call to follow up with us or check back in. No other customers were even at the dealership at the time- it was completely dead.
Quick to get us out there to test drive.
Quick to get us out there to test drive. But once we went in to talk about purchasing the vehicle possibly; and making a reasonable cash offer. They literally laughed in our face- clearly wasn’t going to negotiate or try to make a deal at all on either end. We walked out, and that was that. They didn’t even call to follow up with us or check back in. No other customers were even at the dealership at the time- it was completely dead.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
We regret to hear that you had this experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (419) 332-8236 when you have a chance. Thank you, and we look forward to hearing from you.
Automotive Service
The staff at Baumann in Port Clinton are friendly and efficient. The waiting area is clean & comfortable.
Automotive Service
The staff at Baumann in Port Clinton are friendly and efficient. The waiting area is clean & comfortable.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Kathleen, we're happy you found our staff to be so supportive during your experience here at Baumann Auto Center, INC.. If you have any further questions, please give us a call. We're always happy to help!
Wonderful Experience
Purchasing my 2014 Used vehicle from Baumann Auto Group in Port Clinton was a very pleasant experience. I'm thrilled they utilize Cars.com. The vehicle price was very competitive and was an awesome value. The staff was extremely friendly and made me feel at ease. My salesman went above and beyond to accommodate a special request. I would certainly recommend this dealership. I'm a happy customer!
Wonderful Experience
Purchasing my 2014 Used vehicle from Baumann Auto Group in Port Clinton was a very pleasant experience. I'm thrilled they utilize Cars.com. The vehicle price was very competitive and was an awesome value. The staff was extremely friendly and made me feel at ease. My salesman went above and beyond to accommodate a special request. I would certainly recommend this dealership. I'm a happy customer!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Beautiful car at a Great price
We found a 2011 Malibu on Cars.Com that was at Baumann in Port Clinton. The sales person we dealt with was great and very friendly. She let us take a test drive and we sat down with the manager to work out a deal. We were given a very fair price for our trade in and setting up finance was a breeze. This was a great car buying experience.
Beautiful car at a Great price
We found a 2011 Malibu on Cars.Com that was at Baumann in Port Clinton. The sales person we dealt with was great and very friendly. She let us take a test drive and we sat down with the manager to work out a deal. We were given a very fair price for our trade in and setting up finance was a breeze. This was a great car buying experience.
- Customer service —
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thanks for the five stars!
MR.
Very responsive to our request and very fast service on this visit. We like the service.
MR.
Very responsive to our request and very fast service on this visit. We like the service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Pleased customer
Excellent and friendly staff. Great selection of vehicles. Would recommend this dealership to everyone.
Pleased customer
Excellent and friendly staff. Great selection of vehicles. Would recommend this dealership to everyone.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Service Problem Resolved
Dealt with the service department only. Car was in for the GM recall(s) - had a related (I felt) / unrelated (service dept felt) wiring problem that was resolved by the service department at no charge to me. Very satisfied with the end result!
Service Problem Resolved
Dealt with the service department only. Car was in for the GM recall(s) - had a related (I felt) / unrelated (service dept felt) wiring problem that was resolved by the service department at no charge to me. Very satisfied with the end result!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Sue Schenk Roth Sales
Great service and very quick too locate just what we wanted.
Sue Schenk Roth Sales
Great service and very quick too locate just what we wanted.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
all service has been expertly done
everytime we have needed any service they have taken care of it immediately and just as they said they would
all service has been expertly done
everytime we have needed any service they have taken care of it immediately and just as they said they would
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Service
Quick in and out. Very Courteous.
Service
Quick in and out. Very Courteous.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase