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Midway Automotive

(1,933 reviews)
Visit Midway Automotive
Sales hours: 9:00am to 6:00pm
View all hours
Sales
Monday 9:00am–7:00pm
Tuesday 9:00am–7:00pm
Wednesday 9:00am–7:00pm
Thursday 9:00am–7:00pm
Friday 9:00am–6:00pm
Saturday 9:00am–5:00pm
Sunday 11:00am–4:00pm
2025 consumer dealer award
View 11 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
(781) 618-3300 (781) 618-3300

Reviews

(1,933 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Midway Automotive from DealerRater.

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Excellent

Extremely professional , very happy with the vehicle I purchased. Very helpful with the questions I asked. I'm sure if I need amother vehicle in the future I definitely would go back there.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank You for taking the time to write this review, thank you for your business. Gary Stone General Manager

Fair, honest, comfortable

I have been looking for a car on and off for over a year. I do not like the "pressure to buy" and it always puts me off. This dealership was certainly willing to make a deal and have me drive the car home that day, but when I told them I wanted to sleep on it, they were fair. They helped me select the perfect car for me and my monthly payments came in well below the maximum that I told them, and on top of that they showed me a better, more expensive car than I thought I could afford. I have not used the service department yet so I don't have a comment as far as that, and I will update my review once I go back for the final cleaning and detailing of the car which was promised at the sale. Overall I am very satisfied and would recommend them to my friends and family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank You for your review, I expect your experience with our service dept will be a good one. Dont forget oil changes and tire rotations are free for as long as you own the vehicle. Gary Stone General Manager

2007 FORD FUSION FIVE STARS BUYING EXPERIENCE

John Campbell was intelligent, patient, and well informed with cross manufacturer product knowledge. Any of our many questions he could not immediately field. He would get an instant answer from cohesive team members such as Gary & Paul. John is a strait shooter, team player, and he has an extraordinary ability to put customers at ease. The other dealer employees we encountered all seemed to be genuinely friendly & have exceptional people skills. The owner of Midway deserves credit for building a great team and promoting this rare A"+ buying experience. Mary & John Cahill

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank You for you nice review!! Gary Stone General Manager

Thank you

John Campbell was a great sales man! Was not pushy at all, and that's important to me Thank you Midway Auto Sales. I had a great experience here I love my jeep compass

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank You for your review. Gary Stone General Manager

Why can't all dealerships be like MIDWAY??

My experience with midway was nothing short of the ideal car buying experience. Very convenient, reasonable, and informative. Within a total of a few hours I was a new (used) car owner and drove it home the next day. The salesman that I had the pleasure of dealing with, Charles Wilburn, was very knowledgeable/experienced and kept me well informed throughout the process. Very satisfied with Charles' guidance and would recommend him to even the most skeptical car buyers. Keep in mind, every car in their vast inventory were all in very good condition and the only hard part was choosing which one I liked best. I give Midway a 10 out of 10 and don't forget to ask for Charles!! ,Luke I

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review!! We are happy you had a good experience at Midway. Gary Stone General Manager

Stress free..simple...attention to details

Welcoming environment that gave me a broad selection of vehicles to choose from. Professional, understanding and honest sales and finance dept that met my needs. Car was fully serviced and cleaned prior to pickup, all concerns were addressed. My wife who was involved in whole process from test drive to purchase is considering a purchase of her own from Midway.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words. Gary Stone General Manager

It was a great experience

The people that work at midwayauto are very friendly and very helpful they have a very big selection of cars trucks and Suvs I would recommend them to everybody I think they were very fair with working out a price for the vehicle and the trade in we had

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank You very much for taking the time to review Midway Automotive. Gary Stone General Manager

No anxiety with this dealer!

The staff at Midway are fantastic. This was my first time buying a car and the sales people were polite, friendly, and knowledgeable. They addressed every question and concern and went out of their way to make sure I had all the information I needed to make a confident purchase. I would (and will!) recommend this dealership to anyone. Thank you Midway Automotive!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your nice review, we are glad you had no anxiety with your purchase. Gary Stone General Manager

Fast and Easy

I've had credit issues in the past this dealer was great, we worked out the perfect payment plan, Charles is a great guy, they were all very nice and I love my new car. I will be going there again and highly recommend this place to anyone.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank You for your kind words, we are glad we could help with credit for you. Gary Stone General Manager

Just the BEST

Charles made buying a car the best experience So down to earth, honest, smart I would without a dough send everyone to MidWay My Sister just purchased a suv and she told me to go there and she was right JUST THE BEST Charles made shopping for a used car fun and easy. MidWAY you should be proud of your sales force.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank You for your review we try to treat customers as we would like to be treated buying a car, It is rewarding when we here from nice people like You. Gary Stone General Manager