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Midway Automotive

(1,942 reviews)
Visit Midway Automotive
Sales hours: 9:00am to 7:00pm
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Sales
Monday 9:00am–7:00pm
Tuesday 9:00am–7:00pm
Wednesday 9:00am–7:00pm
Thursday 9:00am–7:00pm
Friday 9:00am–6:00pm
Saturday 9:00am–5:00pm
Sunday 11:00am–4:00pm
2025 consumer dealer award
View 11 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
(781) 618-3300 (781) 618-3300

Reviews

(1,942 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Midway Automotive from DealerRater.

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The team is taking care of the issues found and is

The team is taking care of the issues found and is showing me that they care about the safety of their clients and the safety on the road

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Purchased a bumper to bumper warranty that is not one at

Purchased a bumper to bumper warranty that is not one at all Warranty was falsly advertised

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Everyone was friendly, and we didn't feel as though we

Everyone was friendly, and we didn't feel as though we were being treated like idiots

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank You for your feedback. Gary Stone General Sales Manager

I went on line, picked out my explora.

I went on line, picked out my explora. Did it all on line. They called me & said i was approved. Drove there, test drove it and there were a few issues, but a week later it was mine. Michael did a great job explaining everything and Kevin called me whenever he had news about repairs. They went far and beyond for me. Great crew.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your business, it is sometimes getting parts in a timely manner thanks for your patience. Gary Stone General Sales Manager

Quick no nonsense pleasure to work with They were quick

Quick no nonsense pleasure to work with They were quick no nonsense and a pleasure to work with. Took time to explain features and costs without being pushy

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback, we appreciate you business. Gary Stone General Sales Manager

Easy, straight forward process.

Easy, straight forward process. I felt informed and everything was clearly displayed. Would recommend to a friend or family member

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review, we try to make the buying process transparent, we are happy you felt the same. Gary Stone General Sales Manager

Easy test drive and Francisco was helpful with

Easy test drive and Francisco was helpful with application and financing process. Finance Department was quick and efficient

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank You for your review, we are very happy you had a good experience at Midway. Gary Stone General Sales Manager

They were fast, reliable, and informative.

They were fast, reliable, and informative. Great service and great prices. I had a great experience at this dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your awesome 5-star review. Gary Stone General Sales Manager

Everyone was friendly and made it easy to purchase the

Everyone was friendly and made it easy to purchase the vehicle I came in to see. The vehicle was waiting outside for me ready for my test drive. Competitive pricing and fair trade value.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank You for your review, enjoy your new vehicle. Gary Stone General Sales Manager

It was the easiest car I ever bought.

It was the easiest car I ever bought. They did everything perfectly. Kevin sold me my new car. He called me when they were working on it like he said he would.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.