Tempe Honda

Reggie went above and beyond to insure I got exactly the car I wanted with the trim level and features that I needed. He even came in on his day off to insure that the vehicle was delivered in a timely manner and ready to go upon my arrival.

They were helpful and willing to negotiate. I took my teenage daughter with me and had to give her the disclaimer that buying a used car usually isn't this easy. Thanks to Dan Wickham who responded to my internet inquiry almost immediately and treated us with respect, and Dean Sowards who patiently explained the paperwork and options available.

John Spreine was extremely helpful with us. Of all the times in the past buying cars, he was the best by a long shot. We are very glad we made the choice of buying a car at Tempe Honda. I can see us choosing Tempe Honda, again and again. I am telling everyone I know what a great dealership, Tempe Honda and the staff there are.

We worked with Richard Lim to buy our 2013 Honda CRV. We really appreciated Richard's honesty and straight forward ness. We never felt pressured through out the buying process. Richard also responded to our questions in a timely manner and we felt comfortable working with him.

My fiance and I have been on the market for a reliable car for a while, and no matter where we went, the salespeople made me dread going to dealerships for this reason. Despite feeling a little worn out by it, we decided to give it another try by going to Tempe Honda. John S. was my salesman, and he did an excellent job. He is like a waiter that knows the right time to come up to the table and refill drinks- only in a car-selling context. He was very active in helping me find a car that was right for my family. He wasn't pushy in the slightest, was very friendly, informative, and easy to talk to. He helped me with the paperwork and stuck by until everything was cleared by. If you're looking to get a new or used car, but are afraid of being faced with pressuring salesperson, go with John S. That way buying a car will be a pleasant and exciting experience. I should know- I was bouncing with joy the entire time :)

We are returning customers of Tempe Honda; it is the best dealership we have done business with in the Valley -both in Sales/Leasing and Service. Our next car will be a Tempe Honda!

I previously wrote a post that was very negative about Tempe Honda…. I did not expect them to receive the post while I was there. I planned on leaving and returning back to San Tan Honda due to the poor service that I had received. However, SHANE HACKELTON – the service manager received my post and wanted to talk about the service I received. At first I thought I was going to the principal’s office, but then I realized Shane actually cared about customer satisfaction. Wow CUSTOMER SATISFACTION, that’s not something you hear about too often. Shane cared about not losing a customer to what I can assume is a competitor to Tempe Honda. I can say that I was extremely pleased with Shane; I have no doubt that he will educate his staff about this situation….. I will also being giving Tempe Honda another try.

We can't say enough about the wonderful integrity, reliability, concern and service of Tempe Honda. We bought a previously-owned 1996 Honda Civic from Tempe Honda. We love the car—and we love Hondas in general. (In fact, our 2002 Honda CRV, which we bought new, now has nearly 400,000 miles!!) In addition to the positive experience we had in buying the vehicle with salesman Omar Minhas and the thorough followup and assistance of sales manager Randy Usery, we’d like to express how grateful we are for Tempe Honda’s general manager Brook Margraves and service manager Shane Hackelton, along with their entire service team. When we needed the car to be serviced, both men took the time to listen to our concerns. They were patient, genuinely concerned and very willing to help. It is obvious that they stand by their vehicles, and want their customers to be completely satisfied. Brook Margraves took time to listen and interact, then channeled us to Shane Hackelton, who followed up, patiently explaining details about the service. We truly felt that Brook, Shane and their service team went above and beyond in helping us with our car. Earlier, shortly after we bought our Civic, we had received a letter from Tempe Honda thanking us for trusting Tempe Honda with our automobile needs. In the letter, it said that their goal is to achieve 100 percent customer satisfaction. Well, we believe it! From buying the car to having it serviced and being able to interact with Brook and Shane, we are definitely 100 percent satisfied. We are so thankful to Tempe Honda for their staff’s integrity, reliability, quality service and genuine caring for their customers.

Kenny has been my mechanic for years. I had a Honda Pilot and lacked knowledge with service etc. I immediately felt trust and a feeling of comfort every time I took my vehicle in to him. He explains everything, and is most patient. I rate him a 10+,and I hope Tempe Honda appreciates his work ethics. I own a Financial Company, and would luv to have such a wonderful person represent our company. Despite me buying my new Honda at SanTan, I will always make the longer drive over to Tempe Honda because of Kenny. 10+ all over for Kenny, and I do appreciate all of the service that he has provided on our Honda. (s). Michelle Foster-Richards 480-686-5522

Car Purchased: Accord Coupe EX-L V6 Automatic w/o NAV. Location: Phoenix Before purchasing (leasing) my new Accord Coupe EX-L from Honda, I contacted 7 dealerships in the Phoenix area, and physically visited half of them. Tempe Honda was the only dealership that promised exactly what the had emailed me. They did not try play how-low-can-you-go with me. They were also the only dealership that printed me physical numbers showing their price, which also happened to be the lowest in the valley. I was almost shocked at their honesty and straightfowardness, especially after the games that other dealership played with me. This was my first vehicle purchase, and if I'm looking to purchase another Honda, I'll be sure to make this dealership a priority.