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AutoNation Toyota Mall of Georgia

(4,414 reviews)
Visit AutoNation Toyota Mall of Georgia
Sales hours: 9:00am to 9:00pm
View all hours
Sales
Monday 9:00am–9:00pm
Tuesday 9:00am–9:00pm
Wednesday 9:00am–9:00pm
Thursday 9:00am–9:00pm
Friday 9:00am–9:00pm
Saturday 9:00am–9:00pm
Sunday 12:00pm–6:00pm
2023 state dealer award
View 3 awards
2023 state dealer award
2024 consumer dealer award 2023 consumer dealer award
New (888) 875-9398 (888) 875-9398
Used (888) 252-3908 (888) 252-3908
Service (888) 453-7479 (888) 453-7479

Reviews

(4,414 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of AutoNation Toyota Mall of Georgia from DealerRater.

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Awesome people to work with. Very helpful and...

Awesome people to work with. Very helpful and knowledgeable. Will definitely be back to see them again

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

Always friendly, always prompt and most convienent. The...

Always friendly, always prompt and most convienent. The lack of windshield service tech is disappointing.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

My service contact was Alen - he keep in contact my car...

My service contact was Alen - he keep in contact my car was ready with in the time he stated - everything was done great - Like the new service center -

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Toyota Mall of Georgia. If you have any further questions, please give us a call. We're always happy to help!

Was time for tire rotation. The service was Fast and...

Was time for tire rotation. The service was Fast and professional. Chris was very helpful

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

Fast and courteous . I would just like to keep it simple....

Fast and courteous . I would just like to keep it simple. I have no additional comments

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

My main contact was with Mr Oliver, who was very friendly...

My main contact was with Mr Oliver, who was very friendly and professional. I had to take off a point for friendliness and custoner servicedue to the contact with his sales manager. I had the feeling, he wasnt 100% honest with me. (eg he told me, deposits weren't allowed, but he would make an exception) and he put a lot of pressure on me to buy the car now, otherwise the car sould be sold to another family and so on, so I had to break off the conversation with him. But the overall experience with this dealership was okay.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you need more help, our team is available to talk -- safe travels!

Es un concesionario reconocido que merece ser recomendado...

Es un concesionario reconocido que merece ser recomendado atención de primera siempre amables tiempo de espera un poco largo mientras compraba el vehículo

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

¡Agradecemos que te tomes el tiempo para dejarnos una respuesta, Alex! Si alguna vez necesita ayuda, simplemente llámenos. ¡Feliz automovilismo!

Allen is very friendly and knowledgable. The service was...

Allen is very friendly and knowledgable. The service was done well and very timely. Allen said my car would be ready at 3pm and it was ready right on time. The only thing I noticed this visit is that there was not sufficient help to get the cars moving when you arrive. It took a long time to get in.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi Mark, thank you for your kind review; we are happy to pass along your comments to Allen here at AutoNation Toyota Mall of Georgia! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

I brought my car in to check my tires and it was quickly...

I brought my car in to check my tires and it was quickly done. The service advisor, Kelvin, was very kind and helpful. He took the time to explain to me what was wrong.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for taking the time to share your feedback with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

Just moved to Georgia, so my first time with this dealer....

Just moved to Georgia, so my first time with this dealer. Excellent, friendly service. Alen and Samantha kept me informed, provided recommendations, and got us out and on our way in minimal time. Definitely plan on returning for my next scheduled maintenance!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Toyota Mall of Georgia! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!