Skip to main content

Sunrise Buick GMC at Wolfchase

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (39 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (39 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

Want to share your experience with this dealership?

Write a review

Christy Schnarrs

I really enjoyed becoming a member of the family that I joined when I got my truck

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hello, we are glad we could help! We sincerely value your business and look forward to your next visit!

Two trips

Scheduled oil change and tire rotation. Signed and paid for my services. Got home and found tires had not been rotated. I know this because I have all my tires marked and they were in the same position and had not been moved. Called dealership and Jonathan told me to return and he would take care of me. He apologized and promptly got me serviced.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Thanks again for taking the time to leave us this information about your recent visit. Take care!

bechism2@yahoo.com

I had a very pleasant experience with my purchase. I have a problem, still have not received the registration or payment information from the lender.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hello, we appreciate you taking the time to leave us this feedback. Take care!

Service

Great customer service. Did not have to wait long.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hello, we're glad to hear you enjoyed your visit. We hope to be of service to you again in the future. Best wishes, Sunrise Buick GMC At Wolfchase, Llc

Service

Truly enjoyed my service experience. In fact my car was serviced faster than expected.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Excellant

Good There was no time waiting they took the car right in and had it done before they said it would be done. Excellent Service

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

Tuneup

Thank you for a very good job. My car runs much smoother. It?s not jerking or trying to quit. Thanks again

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi, we're so glad that we were able to go above and beyond your expectations! We sincerely value your business and look forward to your next visit!

Wonderful

Wonderful experience at this dealership had no problem at all

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Oil Change

This dealership sent me a discount coupon for an oil change for $9.99 (for standard oil) and in small print said synthetic would be a little higher). When I called for an appointment they told me the oil change would be $54.99, My bill for the oil change was $69.99. They said my cabin air filter needed changing and the price was $54.99! I bought the same filter (OEM) for $13.80. They are just running a scam in my opinion.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hello, we pride ourselves on providing exceptional service, so we are disappointed to hear that your visit with us was anything less than satisfactory. We would like an opportunity to make this up to you. If you are willing, please reach out to our Service Manager, Paul Baggett at (901) 333-8000 so we can work towards a resolution.

Wonderful staff

Everyone at sunrise was wonderful they worked very hard to get us into our new 2019 encore. I will definitely recommend them to anyone looking for a new car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No