Reviews
No good took a week to fix the vehicle and got the un
No good took a week to fix the vehicle and got the un around for many times. I had to chase my service advisor for updates
No good took a week to fix the vehicle and got the un
No good took a week to fix the vehicle and got the un around for many times. I had to chase my service advisor for updates
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for sharing your experience, Thomas. I appreciate your feedback regarding the service timeline and communication. It's important to us that our customers feel informed throughout the process. Please feel free to reach out to me directly at Mazda 112 to discuss your concerns further. Your input is appreciated. Nick Illuminato - Internet Manager - nilluminato@nesenger112.com
I'm not sure why people leave bad reviews here, so far me
I'm not sure why people leave bad reviews here, so far me and my family have purchased or leased 6 cars from Chevrolet 112 and we never had any bad experience here. Like any other dealership there are better or worse sales people but if you want a great buying experience then ask for Kevin (usually sitting right next to front door on the right side) and also sales manager Bob. Both Kevin and Bob are amazing and always ready to help with anything you possibly need before, during AND after your purchase or lease. They will also make sure you have a great deal and leave the dealership with smile on your face (in your new fancy ride of course). On my last few visits I've noticed they also have a really nice selecrion of EV cars and those deals they had at the end of government rebate period are now extended for one more month (this time covered by GM I think). Most important value for me personally is when sales people are not pushy, not insisting on my phone number, personal information BEFORE they tell me anything about car I'm interested in. For that reason I've turned my back immediately to many bad dealerships Long Island has (unfortunately). Chevrolet 112 is not one of them and that's why I will keep coming back!
I'm not sure why people leave bad reviews here, so far me
I'm not sure why people leave bad reviews here, so far me and my family have purchased or leased 6 cars from Chevrolet 112 and we never had any bad experience here. Like any other dealership there are better or worse sales people but if you want a great buying experience then ask for Kevin (usually sitting right next to front door on the right side) and also sales manager Bob. Both Kevin and Bob are amazing and always ready to help with anything you possibly need before, during AND after your purchase or lease. They will also make sure you have a great deal and leave the dealership with smile on your face (in your new fancy ride of course). On my last few visits I've noticed they also have a really nice selecrion of EV cars and those deals they had at the end of government rebate period are now extended for one more month (this time covered by GM I think). Most important value for me personally is when sales people are not pushy, not insisting on my phone number, personal information BEFORE they tell me anything about car I'm interested in. For that reason I've turned my back immediately to many bad dealerships Long Island has (unfortunately). Chevrolet 112 is not one of them and that's why I will keep coming back!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I don't know what to say about them.
I don't know what to say about them. I inquired about the Corvette they had for sale and a salesman told me it was sold. Then the next day, the same salesman, sends me an email about the car he told me was sold! ITHINK THEY ARE VERY CONFUSED!
I don't know what to say about them.
I don't know what to say about them. I inquired about the Corvette they had for sale and a salesman told me it was sold. Then the next day, the same salesman, sends me an email about the car he told me was sold! ITHINK THEY ARE VERY CONFUSED!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Thank you for sharing your experience with us, Bill. I appreciate your feedback regarding the Corvette inquiry. It seems there may have been some miscommunication, and I understand how frustrating that can be. I encourage you to reach out to me directly at Mazda 112 to discuss this matter further. Your satisfaction is important to us, and I am here to help, Nick Illuminato - Internet Manager - nilluminato@nesenger112.com
Mazda 112 has an excellent team and are very willing to,
Mazda 112 has an excellent team and are very willing to, not only keep customers, but listen to their needs. I’ve never been pressured into buying something that I did not want. Always willing to work with pricing and financing options. Low pressure environment, great for a first time buyer. They really do listen and find a vehicle that not only meets your needs, but also your pocketbook.
Mazda 112 has an excellent team and are very willing to,
Mazda 112 has an excellent team and are very willing to, not only keep customers, but listen to their needs. I’ve never been pressured into buying something that I did not want. Always willing to work with pricing and financing options. Low pressure environment, great for a first time buyer. They really do listen and find a vehicle that not only meets your needs, but also your pocketbook.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your kind words, Bill! I truly appreciate your feedback and am thrilled to hear that you had a positive experience with our team at Mazda 112. It’s great to know that our low-pressure environment and willingness to listen made your first-time buying experience enjoyable. We look forward to helping you again in the future and hope you share your experience with others! Nick Illuminato - Internet Manager - nilluminato@nesenger112.com
Great Experience, Everyone was friendly, courteous and
Great Experience, Everyone was friendly, courteous and professional. From Rachel (insurance), Ed (finance) & Of course Bonnie (sales) who made the transition from my 2023 CX-5 to my 2025 CX-5 seamless. Love the new model!!
Great Experience, Everyone was friendly, courteous and
Great Experience, Everyone was friendly, courteous and professional. From Rachel (insurance), Ed (finance) & Of course Bonnie (sales) who made the transition from my 2023 CX-5 to my 2025 CX-5 seamless. Love the new model!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your kind words! I'm thrilled to hear that you had a great experience with us at Mazda 112. It’s wonderful to know that Rachel, Ed, and Bonnie were able to assist you seamlessly with your transition to the 2025 CX-5. We truly appreciate your support and love the new model, too! We look forward to seeing you again soon! Nick Illuminato - Internet Manager - nilluminato@nesenger112.com
I will never go back again not even for maintenance.
I will never go back again not even for maintenance. Bought two cars from there .The new service front desk lady along with the whole staff is straight up scam untrustworthy sneaky liars. The new mazda cx50 cx70 cx90 is lemon and you will spend all your money fixing major issues after 4 months of driving it. They charge me diagnostic fee of two hours near 400$ and still cant find the issue. Then found the problem with my vehicle only to tell me , my car isn't fix . Then charge another diagnostic fee to find the real issue with my car and still charge me both things they fix when I only came in with one issue. So what's the point of diagnostic fee ladies and gents?
I will never go back again not even for maintenance.
I will never go back again not even for maintenance. Bought two cars from there .The new service front desk lady along with the whole staff is straight up scam untrustworthy sneaky liars. The new mazda cx50 cx70 cx90 is lemon and you will spend all your money fixing major issues after 4 months of driving it. They charge me diagnostic fee of two hours near 400$ and still cant find the issue. Then found the problem with my vehicle only to tell me , my car isn't fix . Then charge another diagnostic fee to find the real issue with my car and still charge me both things they fix when I only came in with one issue. So what's the point of diagnostic fee ladies and gents?
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Thank you for sharing your experience with us, Joel. I understand how concerning it is to have multiple diagnostic visits and ongoing issues with your vehicle. At Mazda 112, we aim to provide clear communication and thorough service, and your feedback helps us recognize how these circumstances influenced your visit. Please feel free to contact me directly if you’d like to discuss this further. Your feedback is essential for us to improve our services. Nick Illuminato - Internet Manager - nilluminato@nesenger112.com
We just bought a 2025 corvette from another dealership.
We just bought a 2025 corvette from another dealership. I was trying to find a local dealership for service. I have been calling this dealership for over 2 weeks and still have not gotten thorough to the service dept. whenever I get transferred no one answers. One time the receptionist answered and said the girl in the service dept was out to lunch and to call back. I have called multiple times today and the minute to say the word service I get transferred and still no one picks up. As a potential new customer I am shocked that this dealerships customers would ever be happy with any purchase or service.
We just bought a 2025 corvette from another dealership.
We just bought a 2025 corvette from another dealership. I was trying to find a local dealership for service. I have been calling this dealership for over 2 weeks and still have not gotten thorough to the service dept. whenever I get transferred no one answers. One time the receptionist answered and said the girl in the service dept was out to lunch and to call back. I have called multiple times today and the minute to say the word service I get transferred and still no one picks up. As a potential new customer I am shocked that this dealerships customers would ever be happy with any purchase or service.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Service department is slow and does not respect your
Service department is slow and does not respect your time. I had an appointment for an oil change on Monday and sat for two hours waiting for my car. When asked (after an hour) how much longer they lied to me and said my car was in being serviced only to find my car still sitting in the lot. Got home only to notice that there were greasy fingerprints on either side window on the material around the window. Called up and got appointment for them to clean it this Friday. They told me it would take 30-60 minutes. An hour and a half later I’m still waiting on my car. My appointment was at 1 and the car wasn’t even looked at until 1:20. This was on their mechanics and they have no respect for my time. I’m done with this dealer. Will go to another in the area.
Service department is slow and does not respect your
Service department is slow and does not respect your time. I had an appointment for an oil change on Monday and sat for two hours waiting for my car. When asked (after an hour) how much longer they lied to me and said my car was in being serviced only to find my car still sitting in the lot. Got home only to notice that there were greasy fingerprints on either side window on the material around the window. Called up and got appointment for them to clean it this Friday. They told me it would take 30-60 minutes. An hour and a half later I’m still waiting on my car. My appointment was at 1 and the car wasn’t even looked at until 1:20. This was on their mechanics and they have no respect for my time. I’m done with this dealer. Will go to another in the area.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Service department is slow and does not respect your
Service department is slow and does not respect your time. I had an appointment for an oil change on Monday and sat for two hours waiting for my car. When asked (after an hour) how much longer they lied to me and said my car was in being serviced only to find my car still sitting in the lot. Got home only to notice that there were greasy fingerprints on either side window on the material around the window. Called up and got appointment for them to clean it this Friday. They told me it would take 30-60 minutes. An hour and a half later I’m still waiting on my car. My appointment was at 1 and the car wasn’t even looked at until 1:20. This was on their mechanics and they have no respect for my time. I’m done with this dealer. Will go to another in the area.
Service department is slow and does not respect your
Service department is slow and does not respect your time. I had an appointment for an oil change on Monday and sat for two hours waiting for my car. When asked (after an hour) how much longer they lied to me and said my car was in being serviced only to find my car still sitting in the lot. Got home only to notice that there were greasy fingerprints on either side window on the material around the window. Called up and got appointment for them to clean it this Friday. They told me it would take 30-60 minutes. An hour and a half later I’m still waiting on my car. My appointment was at 1 and the car wasn’t even looked at until 1:20. This was on their mechanics and they have no respect for my time. I’m done with this dealer. Will go to another in the area.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for sharing your experience, Debbie. I understand how valuable your time is and how important it is for appointments to run smoothly. At Mazda 112, we aim to provide professional and attentive service, and recognize how this situation affected your visit. Please feel free to contact me directly if you would like to discuss your experience further. We value your experience and aim to improve our service. Sincerely, Nick Illuminato - Internet Manager - nilluminato@nesenger112.com
We were in shock regarding the professionalism and
We were in shock regarding the professionalism and straight forward, actually kind nature of our salesman, Declan, as well as our finance manager. Refreshing! Unheard of in the past 30 years of buying/leasing cars from Queens to LI. We love our Mazda and the positive experience makes it even more awesome! We have told everyone we know about Mazda 112!
We were in shock regarding the professionalism and
We were in shock regarding the professionalism and straight forward, actually kind nature of our salesman, Declan, as well as our finance manager. Refreshing! Unheard of in the past 30 years of buying/leasing cars from Queens to LI. We love our Mazda and the positive experience makes it even more awesome! We have told everyone we know about Mazda 112!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
