Reviews
An Excellent Experience
I had such a good experience with these folks. I had made an appointment to test drive one car and got a call the evening before telling me that the car had been sold - disappointing but not nearly as much had I driven 25 miles to find out. Later that evening Ivo Petrov called me back to tell me about another car that had just come in. We went the next morning for my wife to fall in love with it. Ivo was great and guiding us through the purchase and delivery. He was totally straightforward with us and a delight to work with. Everyone we dealt with at the dealership was professional and personable. A great experience.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
I am glad to find LR Rochelle to purchase my first Land
I am glad to find LR Rochelle to purchase my first Land Rover. Great people. Hope this is first of many to come.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
My 2023 Range Rover finally arrived after a long wait
My 2023 Range Rover finally arrived after a long wait (due to shortage on semi-conductors of course). The awesome experience started with the GM Nick Belli who took his time to explain in detail every enquiry I had prior to heading to the dealership to sign the docs. The sales assistant, Ivo Petrov who coordinated the over all transaction was also an awesome big fella (I told him he looks like a Navy seal). Christine from finance took her time to explain in detail every thing I needed to ensure a hustle-free ownership experience for the next four years. I highly recommend this team and dealership..
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Adam, thank you for taking the time to share your feedback with us. We appreciate your recommendation of Land Rover New Rochelle and we hope to be of service again in the future.
i live in wisconsin and bought car from Erik T.
i live in wisconsin and bought car from Erik T. he had been very helpful and guided me through process. Very impressed.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
Was very well taken care off from start to finish from
Was very well taken care off from start to finish from Rangerover team especially Matthew who has been personally taken care of my SUV for multiple years. I also appreciate the loaner SUV.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.
What more can I say about this dealership.
What more can I say about this dealership. The service is always great and the staff is very helpful and friendly
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you so much for your positive comments about Jaguar New Rochelle! Don't hesitate to call us if you ever need anything. Be safe on the road!
Sean at the RR dealership in New Rochelle, always provide
Sean at the RR dealership in New Rochelle, always provide me impeccable service! I appreciate this dealership's attention to detail.
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!
Towed my car into the dealership and they accommodated
Towed my car into the dealership and they accommodated the service for the same day. I appreciated the help.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for your positive review. We're happy to have been of service to you. Please don't hesitate to reach out to us if there's anything more we can do! Take care!
hey Francis, This email is hilarious.
hey Francis, This email is hilarious. how can u sell a car with two bald front tires? Shame on me for not doing a fine toothed inspection, but i am naive. It never occurred to me that a “new” used car would leave the lot on bad tires. I am hardly laughing at the incredible expense of replacement tires, or the failure of you to come through on your good faith promise to repair rear lift gate. Or the fact that the car actually leaks when it rains. Heavily leaks! Shame on me again, but i seriously never considered an entity with such a sterling reputation would be so underhanded in their dealings. 10k Lesson learned cordially, Dan
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Hello, thank you for taking the time to leave us feedback. Please call our General Manager at (914) 359-3210 for ways we can work towards resolving these issues. We look forward to hearing from you soon.
Great service, professional, no unnecessary upselling,
Great service, professional, no unnecessary upselling, and a family-like atmosphere. Highly recommended! Their knowledgeable and friendly staff made me Feel valued from the moment I walked in.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello James, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!
