Skip to main content

Jay Buick GMC

(370 reviews)
Visit Jay Buick GMC
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–6:00pm 7:30am–6:00pm
Wednesday 9:00am–6:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed

Contact seller

Select a Salesperson (optional)

Contact seller

By clicking here, you authorize Cars.com and its sellers/partners to contact you by text/calls which may include marketing and be by autodialer. Calls may be prerecorded. You also agree to our Privacy Notice. Consent is not required to purchase goods/services.

We value your privacy. Cars.com Privacy Notice

New (866) 247-6056 (866) 247-6056
Used (866) 247-6191 (866) 247-6191
Service (866) 247-7369 (866) 247-7369

Inventory

See all 112 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since May 2025.
Welcome to Jay Buick GMC. Jay is your trusted Buick GMC Cleveland dealer. Find us on the historic Bedford Automile. We have been serving the greater Cleveland area since 1956 with one of the last family owned dealerships in the area. What does this mean for you as our customer? It means we know our business; we excel at customer service and can offer you the best deal when it comes to the purchase of a new Buick GMC or pre-owned vehicle. Come visit us experience the difference and find out why we have been in business for over 50 years.
Why Would You Go Anywhere Else?

Service center

Phone number (866) 247-7369

Service hours

Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
8:00am–4:00pm
Sunday
Closed

Meet our employees

Reviews

(370 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Jay Buick GMC from DealerRater.

Want to share your experience with this dealership?

Write a review

Awanswered all my questions , very patient, and kind.

Awanswered all my questions , very patient, and kind. Good sell person. Would came back again.

Awanswered all my questions , very patient, and kind.

Awanswered all my questions , very patient, and kind. Good sell person. Would came back again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Show full review

Great service awesome salesman very kind and helpful

Great service awesome salesman very kind and helpful made my car buying experience memorable Didn't take all day

Great service awesome salesman very kind and helpful

Great service awesome salesman very kind and helpful made my car buying experience memorable Didn't take all day

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Show full review

My salesman was wonderful made my process quick and

My salesman was wonderful made my process quick and painless would recommend to everyone was very attentive to my needs and delivered

My salesman was wonderful made my process quick and

My salesman was wonderful made my process quick and painless would recommend to everyone was very attentive to my needs and delivered

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Show full review

Awesome,my car is fixed and I'm very pleased of the

Awesome,my car is fixed and I'm very pleased of the speedy time , thank you for everything

Awesome,my car is fixed and I'm very pleased of the

Awesome,my car is fixed and I'm very pleased of the speedy time , thank you for everything

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Show full review

Top notch Sales Department!

Top notch Sales Department! Michael Croom is a knowledgeable professional. I have purchased several vehicles with him over the years. I would recommend Jay Buick GMC to anyone looking to purchase a vehicle.

Top notch Sales Department!

Top notch Sales Department! Michael Croom is a knowledgeable professional. I have purchased several vehicles with him over the years. I would recommend Jay Buick GMC to anyone looking to purchase a vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Show full review

Tariq was amazing.

Tariq was amazing. Very helpful. He truly cared about making sure his customers are happy. Highly recommend recommended to work with him. Also huge shoutout to Caroline, she helped me connect my phone and showed me how to navigate everything in the car. She was very informed.

Tariq was amazing.

Tariq was amazing. Very helpful. He truly cared about making sure his customers are happy. Highly recommend recommended to work with him. Also huge shoutout to Caroline, she helped me connect my phone and showed me how to navigate everything in the car. She was very informed.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Show full review

Absolutely an amazing place to do business with and the

Absolutely an amazing place to do business with and the response and respect was on point.

Absolutely an amazing place to do business with and the

Absolutely an amazing place to do business with and the response and respect was on point.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Show full review

Great customer service.

Great customer service. Would do business with him again. Very nice person. Great job really

Great customer service.

Great customer service. Would do business with him again. Very nice person. Great job really

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Show full review

I was well received.

I was well received. Customer service is very helpful Even though my car is a jeep I prefer to take my car to GMC

I was well received.

I was well received. Customer service is very helpful Even though my car is a jeep I prefer to take my car to GMC

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Show full review

They were really informative and I really appreciate the

They were really informative and I really appreciate the assistance on getting my issue resolved

They were really informative and I really appreciate the

They were really informative and I really appreciate the assistance on getting my issue resolved

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Show full review
See all 370 reviews