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Jay Buick GMC

(334 reviews)
Visit Jay Buick GMC
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–6:00pm 7:30am–6:00pm
Wednesday 9:00am–6:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed

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New (866) 247-6056 (866) 247-6056
Used (866) 247-6191 (866) 247-6191
Service (866) 247-7369 (866) 247-7369

Inventory

See all 118 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since May 2025.
Welcome to Jay Buick GMC. Jay is your trusted Buick GMC Cleveland dealer. Find us on the historic Bedford Automile. We have been serving the greater Cleveland area since 1956 with one of the last family owned dealerships in the area. What does this mean for you as our customer? It means we know our business; we excel at customer service and can offer you the best deal when it comes to the purchase of a new Buick GMC or pre-owned vehicle. Come visit us experience the difference and find out why we have been in business for over 50 years.
Why Would You Go Anywhere Else?

Service center

Phone number (866) 247-7369

Service hours

Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
8:00am–4:00pm
Sunday
Closed

Meet our employees

Reviews

(334 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Jay Buick GMC from DealerRater.

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Your Customer Service is Top Notch.

Your Customer Service is Top Notch. David Richmond provides excellent service. Customer sitting area Great

Your Customer Service is Top Notch.

Your Customer Service is Top Notch. David Richmond provides excellent service. Customer sitting area Great

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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This dealership treated me with respect and kindness and

This dealership treated me with respect and kindness and with the swiftness but alot of my thanks goes to Mr Tariq King for selling me my 2026 Buick Encore gx thank you Mr King

This dealership treated me with respect and kindness and

This dealership treated me with respect and kindness and with the swiftness but alot of my thanks goes to Mr Tariq King for selling me my 2026 Buick Encore gx thank you Mr King

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Prompt, kelp informed of progress , nice waiting area for

Prompt, kelp informed of progress , nice waiting area for customers tv and magazines for customers, service of vehicle and great.

Prompt, kelp informed of progress , nice waiting area for

Prompt, kelp informed of progress , nice waiting area for customers tv and magazines for customers, service of vehicle and great.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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The saleman Tariq Q was awesome and very customer service

The saleman Tariq Q was awesome and very customer service oriented. Determined to make the customer happy as well as received his sale.

The saleman Tariq Q was awesome and very customer service

The saleman Tariq Q was awesome and very customer service oriented. Determined to make the customer happy as well as received his sale.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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This Dealership is excellent service staff are always

This Dealership is excellent service staff are always polite and courteous never have a problem.

This Dealership is excellent service staff are always

This Dealership is excellent service staff are always polite and courteous never have a problem.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Great customer service.

Great customer service. Very helpful in making my purchase, everyone was very helpful and considerate

Great customer service.

Great customer service. Very helpful in making my purchase, everyone was very helpful and considerate

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Alann was very helpful and wonderful to work with.

Alann was very helpful and wonderful to work with. I am happy with the car.

Alann was very helpful and wonderful to work with.

Alann was very helpful and wonderful to work with. I am happy with the car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Great people.

Great people. They got me in quickly when my life was in shambles at the time. I was very impressed. Thank you!!

Great people.

Great people. They got me in quickly when my life was in shambles at the time. I was very impressed. Thank you!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Tariq and the rest of the staff were great!

Tariq and the rest of the staff were great! They are very professional and worked very hard to get me in my dream car!

Tariq and the rest of the staff were great!

Tariq and the rest of the staff were great! They are very professional and worked very hard to get me in my dream car!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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I went in because it said Service, my Brake assist.

I went in because it said Service, my Brake assist..They said it was my battery not my Brake assist.. They charged me $210 for checking it wanted to charge me $400 for a battery. What does Brake brake assist have to do with battery went someplace else for a battery they said my battery was good. My brake assist light still comes on. Will never go back there for service. Because Brake assist has nothing to do with battery. I don’t know how stupid they think I am but they’ve already gotten $210 for checking which was ridiculous. The light is brake assist light still comes on telling me to service my break assist I will not take it back there because I don’t think they’re even confident.

I went in because it said Service, my Brake assist.

I went in because it said Service, my Brake assist..They said it was my battery not my Brake assist.. They charged me $210 for checking it wanted to charge me $400 for a battery. What does Brake brake assist have to do with battery went someplace else for a battery they said my battery was good. My brake assist light still comes on. Will never go back there for service. Because Brake assist has nothing to do with battery. I don’t know how stupid they think I am but they’ve already gotten $210 for checking which was ridiculous. The light is brake assist light still comes on telling me to service my break assist I will not take it back there because I don’t think they’re even confident.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
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See all 334 reviews