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Hyundai of Paramus

(1,863 reviews)
Sales hours:
Service hours:
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Sales Service
Monday 9:00am–9:00pm 7:30am–6:00pm
Tuesday 9:00am–9:00pm 7:30am–6:00pm
Wednesday 9:00am–9:00pm 7:30am–6:00pm
Thursday 9:00am–9:00pm 7:30am–6:00pm
Friday 9:00am–9:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 7:30am–3:30pm
Sunday Closed Closed
2018 consumer dealer award
View 3 awards
2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award
New (855) 918-6709 (855) 918-6709
Used (877) 879-6242 (877) 879-6242
Service (888) 798-6816 (888) 798-6816

Reviews

(1,863 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Hyundai of Paramus from DealerRater.

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No Games

My experience with Paramus Hyundai was flawless. Everyone especially Brandon went above and beyond. I explained to them I wanted a no BS back and forth deal and that's exactly what I got. The dealership at this time may not say Genesis, but these guys were better than any experience I had with the other premium brands and I've dealt with them all.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for this awesome review! We strive to provide all customers with an easy and hassle-free car buying experience. We are glad this was the case with you. Rocco Auriemma | rauriemma@rt4cars.com | General Sales Manager

Great Service

Very helpful with are our questions very freandly services very happy with our new car thanks to Ritchie. I would highly recommend Hyundai of Paramus to freands and family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review and for the referrals! We look foward to working with you as well as any friends and family! Rocco Auriemma | rauriemma@rt4cars.com | General Sales Manager

Happy leasing experience

I had very happy experience at Paramus Hyundai for leasing my Elantra Limited. The salesperson Iggi is very professional and helpful. Thank you so much.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

I'll be sure to pass your comments along to Iggi. Thank you for taking the time to leave such a wonderful review. Rocco Auriemma | rauriemma@rt4cars.com | General Sales Manager

Great

Great experience would recommend them again They were friendly and answered all the questions we had. We did not have to wait and I would go back for my next car

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We want all of our customers to experience a thorough and efficient car buying process with Hyundai of Paramus. Please don't hesitate to come back and see us for any future automotive needs. Rocco Auriemma | rauriemma@rt4cars.com | General Sales Manager

Friendly Customer Service

We walk in Hyundai Paramus looking for a good deal for Tucson for almost a week. Iggi Baretto show us the difference of Santa fe and Tucson in the simpliest way. I liked how he personalize his service, friendly approached, making us feel comfortable. Walking in Paramus is a very good experience, we left with very high satisfaction, we love our New Tucson. Thank you Iggi for giving us the deal that we wanted.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you, Kathleen! We're so pleased everything went well for you and Iggi was able to provide a positive experience for you. Rocco Auriemma | rauriemma@rt4cars.com | General Sales Manager

leasing of a new Genesis G80

My salesperson, Iggy Barreto, was very courteous, knowledgeable and helpful. There was an issue finding the exact vehicle I wanted but in the end their search ended with a car I wanted.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for leaving this great review! We're happy you chose Hyundai of Paramus to help you get the right car. Rocco Auriemma | rauriemma@rt4cars.com | General Sales Manager

Excellent Review

Working with Iggi Barreto when I went to your dealership to purchase a new Sonata was a very pleasant experience. He has a pleasant personality and his knowledge of the vehicle and the purchasing process was exceptional. Mostly all of my questions about the vehicle were answered BEFORE I even had to ask. He has made himself available by phone or in person if any additional questions or problems arise. My experience in the Finance Department was also a good experience with Ms. Pipolo. A return to your dealership is assured.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thanks for the wonderful review of your recent visit at our dealership. We strive for 100% customer satisfaction on each and every purchase and we hope you enjoy your new vehicle for a long time to come. It was truly a pleasure working with you. Rocco Auriemma | rauriemma@rt4cars.com | General Sales Manager

THANK YOU HYUNDAI TEAM

I just want to Thank The Entire Rt 4 East Paramus Hyundai Team for the amazing and professional customer service. A very special thanks to our sales representative lggi Barreto who worked with my wife and myself. To try and put in words how very knowledgeable and pleasant he was would just take to long. I would like to say if I were to rate lggi Barrreto on a scale of one to ten, ten being the highest, I would give liggi Barreto an eleven. (HYDUNDAI PARAMUS DO NOT LOOSE THIS MAN)

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Wow, thank you so much for this glowing review. We believe Iggi is an invaluable member of our team and we're glad you agree! Rocco Auriemma | rauriemma@rt4cars.com | General Sales Manager

Okay

Sales person I worked with was great, but sales manager was misleading. Said dealer would cover DMV price and in the end I was told I had to pay it anyways.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Ruben, we have read your review and we are concerned with the incident you described. Please contact us directly so we can discuss your experience in more detail. We look forward to hearing from you. Thank you, Direct Customer Service Team | (201) 712-9668 | hyundai@rt4cars.com

Excellent Customer Relations and Experience

I went to Hyundai Paramus as a first-time buyer with an idea that I may be disapproved for a lease application. Iggi Barreto, their sales consultant was very accommodating and helpful in terms of laying down all my options from leasing, to financing and so on. It was as if I had a personal consultant trying to understand my needs as a newly relocated foreigner here in the US, and as a first-time buyer without any credit score to begin with. In less than a week, I got an approval from the bank to lease - thanks to their "push" and endorsement, and got to bring home my brand new Tucson this same afternoon. Overall, it was an excellent experience, excellent customer relations, excellent service and highly recommended dealership and sales agent Iggi Barreto.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

First and foremost, thank you for stopping by to leave this incredible review. Our staff prides itself on providing efficient and friendly service to every customer that comes to our dealership. I'm happy to see that your visit reflects these values and that Iggi assisted you in such a detailed and customized manner. Give us a call if you have any further questions! Rocco Auriemma | rauriemma@rt4cars.com | General Sales Manager