Reviews
Everyone involved with the selling of my car was
Everyone involved with the selling of my car was wonderful! Kind, professional, and great about repeating anything that wasn’t understood.
Everyone involved with the selling of my car was
Everyone involved with the selling of my car was wonderful! Kind, professional, and great about repeating anything that wasn’t understood.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Everyone was friendly, helpful and accommodating.
Everyone was friendly, helpful and accommodating. We were greeted as soon as we walked in. They worked with us to find the right car at the right price.
Everyone was friendly, helpful and accommodating.
Everyone was friendly, helpful and accommodating. We were greeted as soon as we walked in. They worked with us to find the right car at the right price.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I had a great experience with the purchase of my 2021
I had a great experience with the purchase of my 2021 Ford Bronco there. Unfortunately, the customer service from their service department has been anything but helpful - and finally left me exhausted, yelling, and hanging up, which is not like me when dealing with customer service folks. I was able to resolve the same issue at another dealership in about an hour total and at no charge since it was emissions issue covered by a Ford Customer Satisfaction Bulletin.
I had a great experience with the purchase of my 2021
I had a great experience with the purchase of my 2021 Ford Bronco there. Unfortunately, the customer service from their service department has been anything but helpful - and finally left me exhausted, yelling, and hanging up, which is not like me when dealing with customer service folks. I was able to resolve the same issue at another dealership in about an hour total and at no charge since it was emissions issue covered by a Ford Customer Satisfaction Bulletin.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Salesman was very courteous, informative, helpful and
Salesman was very courteous, informative, helpful and professional. Andre Collier is the best at what he does.
Salesman was very courteous, informative, helpful and
Salesman was very courteous, informative, helpful and professional. Andre Collier is the best at what he does.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
4 days for an oil change, drop it off Wednesday morning
4 days for an oil change, drop it off Wednesday morning for a check engine light. Saturday I had to call and vehicle was ready for pick up and no one gave me a callback to tell me it was ready!!!
4 days for an oil change, drop it off Wednesday morning
4 days for an oil change, drop it off Wednesday morning for a check engine light. Saturday I had to call and vehicle was ready for pick up and no one gave me a callback to tell me it was ready!!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
This is our second time this year purchasing a vehicle,
This is our second time this year purchasing a vehicle, Edgar Garcia has been extremely helpful. He is extremely detailed and professional . Definitely recommend coming to Al Piemonte ford with Edgar
This is our second time this year purchasing a vehicle,
This is our second time this year purchasing a vehicle, Edgar Garcia has been extremely helpful. He is extremely detailed and professional . Definitely recommend coming to Al Piemonte ford with Edgar
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Horrible service they bent my key & they obviously didn't
Horrible service they bent my key & they obviously didn't know what they were doing overcharged still didn't tell me what was going on with my car the ford in north aurora is better they know what they are doing. I may not have a car now single parent of three with no transportation to work horrible Worked with Christopher Ghan
Horrible service they bent my key & they obviously didn't
Horrible service they bent my key & they obviously didn't know what they were doing overcharged still didn't tell me what was going on with my car the ford in north aurora is better they know what they are doing. I may not have a car now single parent of three with no transportation to work horrible Worked with Christopher Ghan
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Gabby was very friendly, helped me find the car that I
Gabby was very friendly, helped me find the car that I wanted. great customer service!
Gabby was very friendly, helped me find the car that I
Gabby was very friendly, helped me find the car that I wanted. great customer service!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you Mike and Jonny for helping my husband get his
Thank you Mike and Jonny for helping my husband get his new truck!! Mike thank you for your great service and Jonny for wrapping it up to get on the rode!! Everybody else was all smiles and very welcoming...
Thank you Mike and Jonny for helping my husband get his
Thank you Mike and Jonny for helping my husband get his new truck!! Mike thank you for your great service and Jonny for wrapping it up to get on the rode!! Everybody else was all smiles and very welcoming...
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Maria and Steve done an awesome job.
Maria and Steve done an awesome job...will be back Very very helpful to me
Maria and Steve done an awesome job.
Maria and Steve done an awesome job...will be back Very very helpful to me
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
