Reviews
They keep appointments running as on-schedule as
They keep appointments running as on-schedule as possible, and seem to provide services that are genuinely required (as opposed to bogus up-sells).
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Prompt & professional service…did not wait very long for
Prompt & professional service…did not wait very long for car to be serviced. Thank you
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I was truly surprised at how easy it was to purchase a
I was truly surprised at how easy it was to purchase a vehicle at BMW of Sarasota. Brandon and Nick are to be congratulated. Thanks and best wishes. Dan
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
They were awesome!
They were awesome! Everyone was very friendly and patient with me. Love the car they sold me and the people who sold it.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
They took care of everything.
They took care of everything. Too a bit longer but I did come earlier than my appointment time.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I had a great experience last week for a service visit.
I had a great experience last week for a service visit. From start to finish all associates were professional and courteous. Cameron managed my appt , perfect 10.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Cameron was extremely informative and professional.
Cameron was extremely informative and professional. Cameron had the entire experience pleasant. BMW of Sarasota service department is a great place with highly skilled people that not only take care of my X5 but anything I need to get the most out of my vehicle.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
First of all we are grateful for helping us to find a car
First of all we are grateful for helping us to find a car within our budget. However being a loyal BMW customer in various states, customer service was a bit not what would make to give the experience 5 stars. The wait & pickup time plus preparation left us without excitment, after we just purchased our Dream car. We were asked 2 days later to pick up the vehicle, after ariving it was not ready, we waited for 45 min to meet with financial customer manager, 1, 5 hrs later car still wasn't charged and clean, we left the dealership in the rush straight to gas station without much explanation how to operate the car, how to charge it, where are the basic navigation for this particular vehicle. We wish you can improve customer services, as it not every day experience to purchase a world-class vehicle. Thank youfor consideration.
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- Overall experience 3.0
- Does not recommend this dealer
- Shopped for a used car
NayColle has been my saleswoman since I began my quest
NayColle has been my saleswoman since I began my quest with Sarasota BMW. I wish I could give her 10 Stars because that's the level of service she provides! Sarasota BMW and NayColle are highly recommend!!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
everything was well and courteously handled.
everything was well and courteously handled. Professional, efficient and personable. Greg as service manager is really easy to work with and knows my vehicle well. The waiting area is very pleasant.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
