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BMW of Sarasota

(18,626 reviews)
Visit BMW of Sarasota
Sales hours: 12:00pm to 5:00pm
Service hours:
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Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–7:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday 12:00pm–5:00pm Closed
2020 state dealer award
View 6 awards
2020 state dealer award
2025 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2020 consumer dealer award 2015 consumer dealer award
New (833) 348-6115 (833) 348-6115
Used (877) 461-8715 (877) 461-8715
Service (877) 700-1674 (877) 700-1674

Reviews

(18,626 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of BMW of Sarasota from DealerRater.

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They keep appointments running as on-schedule as

They keep appointments running as on-schedule as possible, and seem to provide services that are genuinely required (as opposed to bogus up-sells).

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Prompt & professional service…did not wait very long for

Prompt & professional service…did not wait very long for car to be serviced. Thank you

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

I was truly surprised at how easy it was to purchase a

I was truly surprised at how easy it was to purchase a vehicle at BMW of Sarasota. Brandon and Nick are to be congratulated. Thanks and best wishes. Dan

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

They were awesome!

They were awesome! Everyone was very friendly and patient with me. Love the car they sold me and the people who sold it.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

They took care of everything.

They took care of everything. Too a bit longer but I did come earlier than my appointment time.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

I had a great experience last week for a service visit.

I had a great experience last week for a service visit. From start to finish all associates were professional and courteous. Cameron managed my appt , perfect 10.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Cameron was extremely informative and professional.

Cameron was extremely informative and professional. Cameron had the entire experience pleasant. BMW of Sarasota service department is a great place with highly skilled people that not only take care of my X5 but anything I need to get the most out of my vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

First of all we are grateful for helping us to find a car

First of all we are grateful for helping us to find a car within our budget. However being a loyal BMW customer in various states, customer service was a bit not what would make to give the experience 5 stars. The wait & pickup time plus preparation left us without excitment, after we just purchased our Dream car. We were asked 2 days later to pick up the vehicle, after ariving it was not ready, we waited for 45 min to meet with financial customer manager, 1, 5 hrs later car still wasn't charged and clean, we left the dealership in the rush straight to gas station without much explanation how to operate the car, how to charge it, where are the basic navigation for this particular vehicle. We wish you can improve customer services, as it not every day experience to purchase a world-class vehicle. Thank youfor consideration.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 3.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

NayColle has been my saleswoman since I began my quest

NayColle has been my saleswoman since I began my quest with Sarasota BMW. I wish I could give her 10 Stars because that's the level of service she provides! Sarasota BMW and NayColle are highly recommend!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

everything was well and courteously handled.

everything was well and courteously handled. Professional, efficient and personable. Greg as service manager is really easy to work with and knows my vehicle well. The waiting area is very pleasant.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.