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Meet Lucy Aguilar

Lucy Aguilar headshot
Assistant Service Manager
(963 reviews) certified badge
DealerRater™ Certified
This employee is recognized for ensuring great customer service.

Reviews

Maria is always wonderful.

Maria is always wonderful. The service team is always very helpful and pleasant. I would never take my vehicle anywhere else. I have had nothing but terrible experiences at other BMW dealerships. The Morgan Automotive Group is the best. I bought this car from them and plan on seeing them for our next purchase as well!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
0 people out of 0 found this review helpful.

The service department team is awesome.

The service department team is awesome. The team is very knowledgeable and attentive to needs and we'll being of your vehicle..The Sales team is up to date on vehicle features and options.They really take care of the customer.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

The service provided was professional courteous and

The service provided was professional courteous and competent. Cameron was very good at keeping me informed about the progress of the service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Nice, clean friendly staff, professional approach,

Nice, clean friendly staff, professional approach, fast service, good coffee, great location reliable service. Thank you

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Brooke is the best person I have ever dealt with at a car

Brooke is the best person I have ever dealt with at a car dealership Exceptional customer service !

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Service call was for oil change and the service was clean

Service call was for oil change and the service was clean fast and i waited for car. Well done

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Best customer service, never have an issue and always get

Best customer service, never have an issue and always get good work done, Cameron and Isaiah are awesome service advisors.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Thank you for great service BMW.

Thank you for great service BMW. From scheduling appointment to picking up my car it was flawless thanks to Andrew Montgomery and also Nick who sent a detailed video. All very much appreciated especially as my car was returned washed and vacuumed.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I have my car serviced here each year and have never had

I have my car serviced here each year and have never had a bad experience. Everyone is courteous and patient with my each request. Thank you!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Greeted with a smile and friendly staff is always.

Greeted with a smile and friendly staff is always. Car serviced in a timely manner waiting room amenities top notch. Lucy, my service advisor was very helpful and always gives the best customer service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.