Dick Hannah Dodge RAM

This was the most seamless, easiest transaction ever buying my 2025 ram 3500 Dooley from Dick Hannah ram in Vancouver! From the initial phone call through the purchase and signing for the vehicle the staff was nothing but a class act! They were all professional attentive and made it extremely easy to purchase this vehicle, when I and my wife had very little sleep and traveled to do the deal on the vehicle and they made it the best experience we’ve had in a long time at a car dealership! Leadership should be thankful that they have staff that takes care of their customers as well as these people did! Would strongly recommend buying from this dealership? I would like to give a shout out to Johnny, Joe, and Tyler, they were the best! The finance manager whose name slips my memory, was also excellent and explained everything on the contract to a T!

Working with Miles Johnson, Brian Cortez and Tyler Harmon was excellent to work with. They made the purchasing experience of my new RAM 2500 easy and no haggling over price. Highly recommend this team.

Friendly staff here at dick Hannah Ram especially our car salesman Dave . Knowledgeable, professional, easygoing, humorous, patient.

Dave was extremely polite and answered all my questions on a used truck. I would highly recommend him.

Jim Mahin provided an outstanding customer service experience from start to finish! He was attentive, patient, and went above and beyond to make sure all my questions were answered. His professionalism and genuine care made the entire process smooth and enjoyable. Jim took the time to understand exactly what I needed and offered tailored solutions that exceeded my expectations. If you’re looking for someone who truly values their customers and knows how to deliver exceptional service, Jim is your go-to person. Highly recommend! Five stars all the way! ⭐⭐⭐⭐⭐

First of all, they left a scratch in the front of my bumper they refused to fix at the final signing. I was told that I could not refuse the options. They were going to sell me, even though it says their options and I had the right to accept it. I told the guy to get rid of the paperwork he put it in with the paperwork and my wife signed it, and I didn’t realize it so there are nothing but a bunch of line sacks of cowards, especially the Hole, that didn’t do his job right and that’s what the contract guy does. He’s a sack of garbage.

Incredibly frustrating and disrespectful experience. I am still bewildered by the employees attitude. I had every intention of driving away in a new car. Instead I was left to take an Uber home.

My fiance and I got a 2021 Cherokee today from Steve Walsh at Dick Hannah and we couldn't be happier! I would highly recommend Steve to anyone looking for a vehicle.

They are liars. They advertised a Pacifica Pinnacle for $42,824. I live 3 hours away. I called them and confirmed the price. They said that was the price and no hidden fees. I had my friend drive me three hours to the dealership. Dave Frischman was my salesman. He swears up and down that the advertised price is the real price and there are no hidden fees. I tell my friend he can head home since I’m buying a minivan and he doesn’t have to wait. Then the guy from “finance” comes and tells me I have to pay an extra $1,000 made up fee “because they are giving me such a good deal”. I say I won’t pay it because Dave said I just had to pay the publicly stated price. He tells me I am going to pay the xx $1,000 fee. So I left. I had to call my friend to come back and pick me up. I am also going to complain to the better business bureau. That was straight up false advertising. Bottom line, if you want to do business with liars, go to Dick Hannah. Here is a screenshot of the price on the website. Try to look it up now, it’s not there!!!

Thank you Bill and the team for making this such a quick and easy first time car buying experience! Not only did you make us feel comfortable you also weren't pushy and had the best jokes! We definitely will be coming back for the next vehicle we need!