Skip to main content

Jaguar Land Rover West Columbia

(919 reviews)
Visit Jaguar Land Rover West Columbia
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:30am–2:00pm
Sunday Closed Closed
2025 state dealer award
View 3 awards
2025 state dealer award 2025 state dealer award
2025 consumer dealer award
New (888) 802-5237 (888) 802-5237
Used (866) 414-0736 (866) 414-0736
Service (866) 983-0032 (866) 983-0032

Reviews

(919 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Jaguar Land Rover West Columbia from DealerRater.

Want to share your experience with this dealership?

Write a review

T he staff at Jaguar Land Rover West Columbia are

T he staff at Jaguar Land Rover West Columbia are absolutely awesome. For this particular time, I worked with Tom who was amazing!! Thank you Tom for getting me in right away!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

John and the staff at Jaguar Land Rover West Columbia are

John and the staff at Jaguar Land Rover West Columbia are absolutely awesome! Their professionalism is outstanding and they care about their clients. I thank them all for always providing a great experience during any of my visits.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

The best!

The best! Tom is amazing! Always gets me in right away. Always ensures I’m in a loaner

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

A really great Service Department.

A really great Service Department. I would recommend them to anyone looking for a top notch maintenance job. Thanks

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Marcus works hard to get repairs done efficiently and

Marcus works hard to get repairs done efficiently and timely. Always a pleasure to work with him

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Very easy to work with and knowledgeable.

Very easy to work with and knowledgeable. Recommend purchasing a vehicle and working with this dealership and the people that work there. Good job. You've earned my business and respect.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I was pleasantly surprised at the friendly and

I was pleasantly surprised at the friendly and helpfulness of the salesmen, finance department and service department. Extremely knowledgeable, not only in their specific areas, but the overall Land Rover brand. I had such a great experience, that I would highly recommend them.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Service advisor did great job explaining things.

Service advisor did great job explaining things. He made me feel comfortable and welcome to dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Customer service was good and they followed up with a

Customer service was good and they followed up with a call to let me know the status. However, their labor costs are extremely high. Cost $2200 to replace a water pump and crossover pipe. I also got charged to update the SOS and Appleplay software. Neither were done and not working. After requesting, I did get reimbursed for the SOS software update.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Very knowledgeable and helpful dealership— the service

Very knowledgeable and helpful dealership— the service department is efficient and goes above and beyond.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.