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MetroWest Subaru

(971 reviews)
Visit MetroWest Subaru
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 9:00pm
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Sales Service
Monday 9:00am–7:00pm 7:00am–9:00pm
Tuesday 9:00am–7:00pm 7:00am–9:00pm
Wednesday 9:00am–7:00pm 7:00am–9:00pm
Thursday 9:00am–7:00pm 7:00am–9:00pm
Friday 9:00am–7:00pm 7:00am–9:00pm
Saturday 9:00am–7:00pm 7:00am–9:00pm
Sunday Closed Closed

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New (508) 433-6653 (508) 433-6653
Used (508) 433-7821 (508) 433-7821
Service (508) 433-6649 (508) 433-6649

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About our dealership

This seller has been on Cars.com since July 2002.
MetroWest Subaru has the area's largest selection of new and pre-owned Subaru & "Subaru Certified Pre-Owned" models. Family owned in the same location for over 30 years! We are a Stellar Performer dealer which is the highest achievement awarded for customer satisfaction. Costco Dealer. Let us show you why people "Expect the best at MetroWest". We are conveniently located on Route 9 east 1/2 mile east of the Natick Mall. Please do not hesitate to call our staff with any questions at (508) 433-6653
EXPECT THE BEST AT METROWEST!

Service center

Phone number (508) 433-6649

Service hours

Monday
7:00am–9:00pm
Tuesday
7:00am–9:00pm
Wednesday
7:00am–9:00pm
Thursday
7:00am–9:00pm
Friday
7:00am–9:00pm
Saturday
7:00am–9:00pm
Sunday
Closed

Meet our employees

Reviews

(971 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of MetroWest Subaru from DealerRater.

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MetroWest Subaru has been our go-to dealership for years

MetroWest Subaru has been our go-to dealership for years now. They've always been great for service and were great when buying a new car, too.

MetroWest Subaru has been our go-to dealership for years

MetroWest Subaru has been our go-to dealership for years now. They've always been great for service and were great when buying a new car, too.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing MetroWest Subaru and for your continued support. We’re delighted to hear you trust us with both sales and service! See you next time!

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As a first time buyer, I felt like Marc really wanted to

As a first time buyer, I felt like Marc really wanted to help me. Despite the fact I said I was not buying. He showed me some options and helped me to make an informed decision. I came back the following week with my dad. The process was so easy. My dad felt we got a fair deal right away. I love my new Crosstrek

As a first time buyer, I felt like Marc really wanted to

As a first time buyer, I felt like Marc really wanted to help me. Despite the fact I said I was not buying. He showed me some options and helped me to make an informed decision. I came back the following week with my dad. The process was so easy. My dad felt we got a fair deal right away. I love my new Crosstrek

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Sue, thank you for choosing MetroWest Subaru and for sharing your experience with Marc. Congratulations on your Subaru Crosstrek! We wish you many safe and smooth miles ahead.

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Excellent service and polite individuals made this an

Excellent service and polite individuals made this an enjoyable experience. I highly recommend Metrowest Subaru for your automotive needs

Excellent service and polite individuals made this an

Excellent service and polite individuals made this an enjoyable experience. I highly recommend Metrowest Subaru for your automotive needs

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Rolf, thank you for the great review! We’re happy to hear that you had such a good experience with our team. We appreciate your business and we hope to see you again at MetroWest Subaru!

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Marc was incredibly wonderful to work with when

Marc was incredibly wonderful to work with when purchasing my new Subaru. He is extremely personable, knowledgeable, and honest. I felt well-informed and comfortable throughout the whole process, which I was expecting to be extremely daunting. At no point did I feel pressure to buy or uncomfortable asking any questions. By the time I committed to my new vehicle I was fully confident in my purchase and this is thanks to Marc’s experience and excellent rapport. Dare I say I had fun buying a new car? I do! I would absolutely recommend Marc to anyone looking to have a positive experience buying a Subaru.

Marc was incredibly wonderful to work with when

Marc was incredibly wonderful to work with when purchasing my new Subaru. He is extremely personable, knowledgeable, and honest. I felt well-informed and comfortable throughout the whole process, which I was expecting to be extremely daunting. At no point did I feel pressure to buy or uncomfortable asking any questions. By the time I committed to my new vehicle I was fully confident in my purchase and this is thanks to Marc’s experience and excellent rapport. Dare I say I had fun buying a new car? I do! I would absolutely recommend Marc to anyone looking to have a positive experience buying a Subaru.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Congratulations on your new Subaru, Anne! We're delighted to hear that Marc made the buying experience enjoyable and stress-free. Thank you for choosing MetroWest Subaru and for sharing your recommendation!

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Here is another car dealer review you can use: Very

Here is another car dealer review you can use: Very professional and friendly service. The team, especially Sam, was knowledgeable and answered all my questions without pressure. They gave me a fair price and made the entire process easy and stress-free. Everything was transparent and honest. I’m very happy with my purchase and highly recommend this dealership to anyone looking for a car.”

Here is another car dealer review you can use: Very

Here is another car dealer review you can use: Very professional and friendly service. The team, especially Sam, was knowledgeable and answered all my questions without pressure. They gave me a fair price and made the entire process easy and stress-free. Everything was transparent and honest. I’m very happy with my purchase and highly recommend this dealership to anyone looking for a car.”

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Nick, feedback like this means the world to us. Thank you for trusting our team with your business, we hope to see you again at MetroWest Subaru!

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This was probably the most pleasant car-buying experience

This was probably the most pleasant car-buying experience I have ever had. Marc was terrific before, during, and after the sale. Loving my Subaru Forester Hybrid!

This was probably the most pleasant car-buying experience

This was probably the most pleasant car-buying experience I have ever had. Marc was terrific before, during, and after the sale. Loving my Subaru Forester Hybrid!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Congratulations on your new Subaru Forester Hybrid! We're so pleased that Marc and our team made your purchase so seamless. Thank you for choosing MetroWest Subaru!

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I was met at the door by Marc.

I was met at the door by Marc. Initially, I thought he was a little direct with the questions but I realized he was getting to the point and saving us time. I went in thinking I wanted an Outback. After expressing I was not sure, he said humor me. He placed me in a Touring Hybrid Forester. It checked all my boxes, I was wowed with the overall experience. He seemed to take more time explaining the features and even followed up a week later to check everything was good. lf you get met by Marc know you are getting taken care by one of the best.

I was met at the door by Marc.

I was met at the door by Marc. Initially, I thought he was a little direct with the questions but I realized he was getting to the point and saving us time. I went in thinking I wanted an Outback. After expressing I was not sure, he said humor me. He placed me in a Touring Hybrid Forester. It checked all my boxes, I was wowed with the overall experience. He seemed to take more time explaining the features and even followed up a week later to check everything was good. lf you get met by Marc know you are getting taken care by one of the best.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi Jurgen - It's fantastic to hear that Marc provided you with a seamless and efficient experience at MetroWest Subaru. We're proud to have him on our team. Congratulations on your new Touring Hybrid Forester, we wish you many safe and happy miles ahead!

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My salesman was very personable and helped out on every

My salesman was very personable and helped out on every angle of this purchase. I went into it with a sense of anxiety and left feeling very content. I’m happy with my car and would recommend the dealership and my salesman very highly.

My salesman was very personable and helped out on every

My salesman was very personable and helped out on every angle of this purchase. I went into it with a sense of anxiety and left feeling very content. I’m happy with my car and would recommend the dealership and my salesman very highly.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Sharon, it's great to hear you left feeling content and supported. We truly value your recommendation and look forward to serving you again in the future. Enjoy your new car! - MetroWest Subaru

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Everything was done efficiently, timely and

Everything was done efficiently, timely and transparently. Excellent communication and documentation. I'm very pleased with my choices.

Everything was done efficiently, timely and

Everything was done efficiently, timely and transparently. Excellent communication and documentation. I'm very pleased with my choices.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing MetroWest Subaru and for sharing your feedback! We look forward to seeing you next time. Safe travels!

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Good Great professional

Good Great professional A E I O U Go Pats Thank You All For You’re Help

Good Great professional

Good Great professional A E I O U Go Pats Thank You All For You’re Help

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thanks so much for the review. We look forward to your next visit to MetroWest Subaru!

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