Reviews
Wonderful to work with!
Wonderful to work with! No pressure whatsoever and the process was totally pain free. He also let us rest drive the car alone which was cool.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you, Kaleigh, for sharing about your experience with Dallas Lease Returns. We appreciate your business and hope to see you again soon!
OMG!
OMG!...Brad is definitely the go to guy in Texas. He cares about not only the customers vehicle but he cares about you as a customer. He is honest and straight forward with no room for gimmicks. I will definitely tell ALL my friends and family about him. Thanks Brad for all you do.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
It's great to hear that Brad provided you with such an excellent experience. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Dallas Lease Returns!
After having visited several dealerships in the
After having visited several dealerships in the Metroplex, we were blessed to finally find one that really made us feel comfortable from the moment we walked through the doors. Brandon Desoto has a bright and upbeat personality and was great to work with, making us feel like we’d known him forever! We will definitely recommend Brandon and this dealership to our friends and family in the future!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
It's great to hear that you had such a positive experience, Lauren. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Dallas Lease Returns!
Great professional salesman.
Great professional salesman. Great deal. Everything went as planned. Fast service. Beautiful Truck. Would buy again.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and Eric are thrilled that you found your experience with us to be a positive one. Congratulations on your new truck! Please don't hesitate to reach out if you need anything else.
I have purchased 3 vehicles over the last 5 years from
I have purchased 3 vehicles over the last 5 years from Lease Returns in Dallas. Each vehicle has been trouble free and was delivered to me in pristine condition. The process is hassle free and fast.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for taking the time to write this review. Our customers are our top priority and your feedback is greatly appreciated! All of us at Dallas Lease Returns are glad to have you as a customer.
So grateful for this car purchase experience.
So grateful for this car purchase experience. Superior customer service and knowledgeable in every way. From the moment I walked in, they exceeded my expectations. Salesman Eric T and Manager Ricky truly helped me in every way they could. Dallas Lease Returns is truly the best I've ever experienced in Dallas!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
It's great to hear that Eric, Ricky, and our team were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Dallas Lease Returns!
Brad was awesome to work with and highly recommend.
Brad was awesome to work with and highly recommend. Great experience and great customer service.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
LeAnn, Thanks for sharing about your experience with Dallas Lease Returns. Brad and our team appreciate your business and hope to see you again soon!
The absolute best place to buy to buy a car.
The absolute best place to buy to buy a car. Brad is the absolute best experience
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing your experience with us! We're happy to hear it went well working with Brad and truly appreciate your feedback.
The dealership has a great and wide variety of cars and
The dealership has a great and wide variety of cars and trucks. It’s a very clean and professional environment. Everyone I met was extremely nice and honestly seemed very happy to be there! JK was my salesman and he was absolutely wonderful. I have been in the service industry for forty plus years and JK understands what hospitality. He wasn’t pushy, he listed to everything I had to say and then just dialed me in. I can’t say enough how happy and pleased I am with the dealership and JK. I will definitely recommend this dealership and I won’t shop for a car anyplace else if DFW. Great job!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your very kind review. Johnny and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Dallas Lease Returns.
Fraudulent Contracts, Forged Signatures, and Zero
Fraudulent Contracts, Forged Signatures, and Zero Accountability – Stay Away! I strongly advise against doing business with Dallas Lease Returns (DLR). My experience with this dealership has been nothing short of a nightmare. Shortly after purchasing my vehicle, I noticed severe mechanical defects, including collapsed engine mounts, hydraulic issues, and a defective windshield seal. When I contacted the salesman for help, I got zero assistance. I took the vehicle to a certified service center, which confirmed the issues were serious and pre-existing. As if that wasn’t bad enough, my real nightmare began when I requested copies of my signed financing documents. The dealership originally gave me documents without signatures, which was concerning. After filing a CFPB complaint, I finally received the lender’s version—and discovered that my signature and my wife’s signature had been FORGED. Yes, you read that right—FORGED. This means that the financing terms, interest rate, and loan assignment may have been tampered with without our consent. I immediately filed reports with the FTC, CFPB, the Office of the Attorney General, and law enforcement for fraud and identity theft. Even worse, DLR has refused to respond to my BBB complaint for over 30 days, further proving they have no interest in making things right. Their lack of accountability and fraudulent practices show they are not a trustworthy business. 🚨 DO NOT buy a vehicle from this dealership. 🚨 🚨 Read every document carefully and compare all signatures. 🚨 🚨 If something feels off, walk away! 🚨 I will not stop pursuing legal action until they are held accountable for their fraudulent and deceptive business practices. Stay far away from this dealership.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
We're sorry you had this experience!
Your response is disappointing and dismissive given the seriousness of the situation. I presented documented evidence of forgery, altered contract terms, and deceptive business practices—all of which I reported to the CFPB, FTC, Texas DMV, Attorney General, and local law enforcement. This isn’t simply a “bad experience”; it’s potential criminal conduct. A public apology without an offer to resolve or even acknowledge the accusations only confirms your lack of accountability. I will continue to pursue this matter until justice is served.
