Reviews
My experience with Dallas Lease Returns was first class
My experience with Dallas Lease Returns was first class from the moment I entered the show room floor. Thank you Angelica. Our sales representative, Marvin was very professional, pleasant and easy to relate to. He was honest and straight forward about what to expect throughout the entire process. Hassel and stress free. I highly recommend Dallas Lease Returns to assist you with your auto purchase.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you, Maryl, for taking the time to share your thoughts on working with Angelica and Marvin. We're glad to hear we delivered such a great experience!
Best Customer Service.
Best Customer Service. No other dealer experience like them. From beginning to end, best service.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.
Edgar and the whole Dallas Lease Returns company were
Edgar and the whole Dallas Lease Returns company were very polite and welcoming. They are very good at their profession. They are very transparent and honest. I recommend them to any and everyone.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you, Martya! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Edgar met your expectations. Thank you again for choosing Dallas Lease Returns. We look forward to having you as one of our valued customers for many more years to come!
I purchased a truck from Dallas Lease Returns right
I purchased a truck from Dallas Lease Returns right before Christmas, and while I initially had some issues that they resolved, the nightmare started when it came to getting my vehicle licensed and receiving my plates. Dallas Lease Returns messed up the original application, and the DMV sent it back to them on January thirteenth for corrections. Now, well over a month later, they still haven’t fixed the paperwork or returned it to the DMV. This means I can’t get my plates until they decide to actually do their job. I’ve called multiple people within their company, and every single one has promised to call me back and resolve the issue. Guess what? Not a single call back, not a single step forward. The lack of accountability and professionalism is beyond frustrating. If you value your time and sanity, steer clear of Dallas Lease Returns. They seem great until the sale is done—then good luck getting them to follow through on anything.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for bringing this to our attention, Zack, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.
Brandon me parece una persona súper especial muy atento y
Brandon me parece una persona súper especial muy atento y sabe hacer muy bien su trabajo, siempre dispuesto ayudar y que todo el trámite se haga fácil estoy muy contenta con mi compra y con su ayuda
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you, Dailin, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Brandon here at Dallas Lease Returns.
Marvin, our sales representative made shopping for a car
Marvin, our sales representative made shopping for a car very easy. He was honest and transparent on everything and made the car buying experience very comfortable compared to previous experiences. He didn’t pressure us with excessive contacting nor with sales tactics. He made closing our deal effortless and fast. I would definitely refer friend and family.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your business and this review. We're happy to hear that Marvin and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.
Great service.
Great service. Pete was very helpful and help us find the right car for the right price. He was very responsive and definitely knows what he’s doing.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Kenneth and Courtney, It's fantastic to hear that Pete provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Dallas Lease Returns!
Pete has to be the best salesman I have ever had the
Pete has to be the best salesman I have ever had the pleasure of working with! He was very transparent, was his true self, and made the whole experience well worth the 2hr drive. Not to mention the Raptor I purchased is amazing and looks/feels better than the pictures!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you, Brent, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Pete and our team, and we look forward to working with you again.
This was a really good experience overall.
This was a really good experience overall. Brandon Desoto is the best salesman we have encountered in DFW! Super friendly and a thorough communicator. Everyone we met was genuinely nice and helpful. Will definitely recommend this dealership to family and friends!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your kind words for Brandon! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Dallas Lease Returns.
Very friendly salespeople and everyone is apart of the
Very friendly salespeople and everyone is apart of the finance department so you don’t need to move from department to department. Good vehicles with low miles, highly recommended.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks for your feedback on your recent visit to Dallas Lease Returns. It's great to hear that we were able to assist you and that you had such a positive experience.
