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Galpin Ford

(2,622 reviews)
Visit Galpin Ford
Sales hours: 8:30am to 8:00pm
Service hours: 8:00am to 5:00pm
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Sales Service
Monday 8:30am–8:00pm 7:00am–6:00pm
Tuesday 8:30am–8:00pm 7:00am–6:00pm
Wednesday 8:30am–8:00pm 7:00am–6:00pm
Thursday 8:30am–8:00pm 7:00am–6:00pm
Friday 8:30am–8:00pm 7:00am–6:00pm
Saturday 8:30am–8:00pm 8:00am–5:00pm
Sunday 9:00am–8:00pm 9:00am–5:00pm
2017 state dealer award
View 9 awards
2017 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

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New (888) 318-0803 (888) 318-0803
Used (888) 301-2648 (888) 301-2648
Service (888) 204-1951 (888) 204-1951

Inventory

See all 1063 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since March 2024.
Since 1946, Galpin Ford has proudly been family-owned and operated with a deep commitment to serving our community with integrity, excellence, and exceptional customer service. As the #1 Ford dealer in the world for a record 29 consecutive years, we offer California’s most extensive inventory of new and pre-owned vehicles to meet every need and budget. You will also enjoy an incredible inventory of “Galpinized” vehicles, which give customers a chance to drive something custom. As the #1 Ford Credit Dealer, we help customers get financed nearly every day who have been turned down elsewhere.
#1 Volume Ford Dealer in the World! 29th Consecutive Year!

Service center

Phone number (888) 204-1951

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
8:00am–5:00pm
Sunday
9:00am–5:00pm

Meet our employees

Carl Carda headshot
Carl Carda
Ford Internet Sales
(50 reviews)
Don Rohde headshot
Don Rohde
Ford Sales
(44 reviews)
Miguel Lopez headshot
Miguel Lopez
Sales and Finance Consultant
(34 reviews)
David Martin headshot
David Martin
Sales and leasing Consultant
(32 reviews)
Teddy O'Meir headshot
Teddy O'Meir
Sales and Leasing Consultant
(29 reviews)
Laz Acosta headshot
Laz Acosta
Used Car Sales Manager
(27 reviews)
Janet Lazar headshot
Janet Lazar
Finance
(18 reviews)
Frank Younessi headshot
Frank Younessi
Finance Associate
(11 reviews)
Rianna Morales headshot
Rianna Morales
Ford Used Sales
(9 reviews)
Vardan Sagradyan headshot
Vardan Sagradyan
Finance Associate
(8 reviews)
Sam Malik headshot
Sam Malik
Ford Finance
(42 reviews)
William Tejada headshot
William Tejada
Sales & Finance
(87 reviews)
Gabriel Pullicar headshot
Gabriel Pullicar
Sales Consultant
(8 reviews)
Cheryl Cast headshot
Cheryl Cast
Ford Commercial Sales Director
(20 reviews)
Joseph Moradkhani headshot
Joseph Moradkhani
Ford Sales
(16 reviews)
Frank Tizabi headshot
Frank Tizabi
Ford Sales
(13 reviews)
Elizabeth Palacio headshot
Elizabeth Palacio
Finance
(10 reviews)
Brian Shafie headshot
Brian Shafie
Team Manager / Ford Performance Manager
(8 reviews)
Albert Cortes headshot
Albert Cortes
Sales Manager
(7 reviews)
Eduardo Encinas headshot
Eduardo Encinas
Sales Manager
(7 reviews)
Carlos Guzman headshot
Carlos Guzman
Sales Manager
(7 reviews)
Tim Mendenhall headshot
Tim Mendenhall
Ford Finance Director
(7 reviews)
Eric Ragland headshot
Eric Ragland
Sales Manager
(6 reviews)
Santos Estrada Martinez headshot
Santos Estrada Martinez
Finance Associate
(5 reviews)
Neil Stone headshot
Neil Stone
Ford Sales
(5 reviews)
George Yahiayan headshot
George Yahiayan
Retention Director
(5 reviews)
Francisco A Gutierrez headshot
Francisco A Gutierrez
Ford Used Car Sales
(3 reviews)
Ken Brandon headshot
Ken Brandon
Ford Sales
(2 reviews)
Carlos Calderon headshot
Carlos Calderon
Finance Associate
(2 reviews)
Rudy Lopez headshot
Rudy Lopez
Ford Used Sales
(2 reviews)
Erick R Mancera headshot
Erick R Mancera
Innovation Engineer
(2 reviews)
Bob Navarro headshot
Bob Navarro
Ford Used Sales
(2 reviews)
Mariza Gutierrez headshot
Mariza Gutierrez
Customer Relations Manager
(1 review)
Dev Shahani headshot
Dev Shahani
Sales
(1 review)
Isaac Torres headshot
Isaac Torres
Ford Sales
(1 review)
Neda Vega headshot
Neda Vega
Customer Relations Manager
(1 review)
Luciano De Jesus headshot
Luciano De Jesus
Sales Associate
Lilliana Diggs headshot
Lilliana Diggs
Internet Sales Manager
Jaskye Torres headshot
Jaskye Torres
Ford Used Sales
Paul Ulbrich headshot
Paul Ulbrich
General Sales Manager
Trevor Walstrom headshot
Trevor Walstrom
Internet Sales Consultant

Reviews

(2,622 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Galpin Ford from DealerRater.

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William was really helpful in explaining all paperwork we

William was really helpful in explaining all paperwork we needed and he was so patient.our process specifically took a few months because we were apart of a program but William always called every few weeks to check in and update us. Overall he made it a fun and easy experience

William was really helpful in explaining all paperwork we

William was really helpful in explaining all paperwork we needed and he was so patient.our process specifically took a few months because we were apart of a program but William always called every few weeks to check in and update us. Overall he made it a fun and easy experience

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
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Muy buena atención , personas muy amables ,fue de gran

Muy buena atención , personas muy amables ,fue de gran ayuda Don Roberto guerrero ,Se los recomiendo

Muy buena atención , personas muy amables ,fue de gran

Muy buena atención , personas muy amables ,fue de gran ayuda Don Roberto guerrero ,Se los recomiendo

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
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I was helped by a family friend Robert Guerrero he has

I was helped by a family friend Robert Guerrero he has help my family in the past with 2 other cars with his best customers service he had help me personally get the car I wanted. I wanna thank him personally and his crew for an amazing experience at galpin ford.

I was helped by a family friend Robert Guerrero he has

I was helped by a family friend Robert Guerrero he has help my family in the past with 2 other cars with his best customers service he had help me personally get the car I wanted. I wanna thank him personally and his crew for an amazing experience at galpin ford.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi Jose, we're happy you found our staff to be so supportive during your experience here at Galpin Ford. Please do not hesitate to give us a call if there is anything we can do for you. Neda Vega Customer Relations Director (818) 922-3635 nvega@galpin.com

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Helped me get a truck during the difficult situation that

Helped me get a truck during the difficult situation that I was having. Teddy and Alonso were both big help.

Helped me get a truck during the difficult situation that

Helped me get a truck during the difficult situation that I was having. Teddy and Alonso were both big help.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello, thank you for taking the time to share your feedback with us. We appreciate your business. If there is anything else we can do for you, please give us a call. Safe (and fun) driving! Neda Vega Customer Relations Director (818) 922-3635 nvega@galpin.com

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I love this dealership, has many programs that offer

I love this dealership, has many programs that offer discounts on your purchase. Warranty for their cars is amazing. The is a dinner within the dealership, food was delicious and service is excellent. My dreams of buying my dream car came true!

I love this dealership, has many programs that offer

I love this dealership, has many programs that offer discounts on your purchase. Warranty for their cars is amazing. The is a dinner within the dealership, food was delicious and service is excellent. My dreams of buying my dream car came true!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for taking the time to share your feedback with us. We appreciate your business. Please do not hesitate to give us a call if there is anything we can do for you. Neda Vega Customer Relations Director (818) 922-3635 nvega@galpin.com

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I would not recommend Galpin Ford.

I would not recommend Galpin Ford. The dealership uses bait-and-switch tactics, advertising one price online to get you to visit, then changing the terms in person saying you have to finance through them to get the price provided in email. They also add unnecessary and overpriced addon’s like door edge guards ($400) and Garmin dash cam ($800). After inquiring Sept 5th about an Expedition Tremor with Sales Consultant Gabriel Pullicar, I was given an OTD price of $91,500 via email with a dealer worksheet explicitly labeled “Cash Deal Structure”. Gabriel specifically tells me in writing "As you know we've been sending you cash quotes, If you plan on financing we are very far apart. We'd love to earn your business but $91k OTD with financing isn't viable for us." This worked for me as I was paying with a cashier’s check. I stop by Sept 26th because I am in the area and want to see the car. The car is not on the lot, Sales Consultant Fazad takes me to see the car and drive it back. I inspect the $86,000 Expedition and see it is very dirty inside and there is a large chip out of the driver rear wheel. I tell Fazad I was working with Gabriel and what I hope my OTD price to be. Gabriel shows up 10 minutes later and never greets me or introduces himself once. He goes into the sales manager office then comes back out and once again never introduces himself or greets me just exits the store. Fazad comes out and tells me the $91,500 price Gabriel Pullicar gave me was only if I finance through them and they would not come down $500 and I would have to finance through them to get the price in the dealer worksheet Gabriel provided. Ultimately, I walked out knowing I would never consider Galpin for a new car purchase again.

I would not recommend Galpin Ford.

I would not recommend Galpin Ford. The dealership uses bait-and-switch tactics, advertising one price online to get you to visit, then changing the terms in person saying you have to finance through them to get the price provided in email. They also add unnecessary and overpriced addon’s like door edge guards ($400) and Garmin dash cam ($800). After inquiring Sept 5th about an Expedition Tremor with Sales Consultant Gabriel Pullicar, I was given an OTD price of $91,500 via email with a dealer worksheet explicitly labeled “Cash Deal Structure”. Gabriel specifically tells me in writing "As you know we've been sending you cash quotes, If you plan on financing we are very far apart. We'd love to earn your business but $91k OTD with financing isn't viable for us." This worked for me as I was paying with a cashier’s check. I stop by Sept 26th because I am in the area and want to see the car. The car is not on the lot, Sales Consultant Fazad takes me to see the car and drive it back. I inspect the $86,000 Expedition and see it is very dirty inside and there is a large chip out of the driver rear wheel. I tell Fazad I was working with Gabriel and what I hope my OTD price to be. Gabriel shows up 10 minutes later and never greets me or introduces himself once. He goes into the sales manager office then comes back out and once again never introduces himself or greets me just exits the store. Fazad comes out and tells me the $91,500 price Gabriel Pullicar gave me was only if I finance through them and they would not come down $500 and I would have to finance through them to get the price in the dealer worksheet Gabriel provided. Ultimately, I walked out knowing I would never consider Galpin for a new car purchase again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
Worked with:
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Dealer response

Hi Brandon, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. Please contact us by phone or email so that we may work together to resolve this matter to your satisfaction. If you'd prefer that we contact you, please send us your contact information and we will follow up with you. Thanks for sharing, and we look forward to speaking with you soon. Neda Mongeau Customer Relations Director (818) 922-3635 nvega@galpin.com

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I would not recommend Galpin Ford.

I would not recommend Galpin Ford. The dealership uses bait-and-switch tactics, advertising one price online to get you to visit, then changing the terms in person saying you have to finance through them to get the price provided in email. They also add unnecessary and overpriced addon’s like door edge guards ($400) and Garmin dash cam ($800). After inquiring Sept 5th about an Expedition Tremor with Sales Consultant Gabriel Pullicar, I was given an OTD price of $91,500 via email with a dealer worksheet explicitly labeled “Cash Deal Structure”. Gabriel specifically tells me in writing "As you know we've been sending you cash quotes, If you plan on financing we are very far apart. We'd love to earn your business but $91k OTD with financing isn't viable for us." This worked for me as I was paying with a cashier’s check. I stop by Sept 26th because I am in the area and want to see the car. The car is not on the lot, Sales Consultant Fazad takes me to see the car and drive it back. I inspect the $86,000 Expedition and see it is very dirty inside and there is a large chip out of the driver rear wheel. I tell Fazad I was working with Gabriel and what I hope my OTD price to be. Gabriel shows up 10 minutes later and never greets me or introduces himself once. He goes into the sales manager office then comes back out and once again never introduces himself or greets me just exits the store. Fazad comes out and tells me the $91,500 price Gabriel Pullicar gave me was only if I finance through them and they would not come down $500 and I would have to finance through them to get the price in the dealer worksheet Gabriel provided. Ultimately I walked out knowing I would never consider Galpin for a new car purchase again.

I would not recommend Galpin Ford.

I would not recommend Galpin Ford. The dealership uses bait-and-switch tactics, advertising one price online to get you to visit, then changing the terms in person saying you have to finance through them to get the price provided in email. They also add unnecessary and overpriced addon’s like door edge guards ($400) and Garmin dash cam ($800). After inquiring Sept 5th about an Expedition Tremor with Sales Consultant Gabriel Pullicar, I was given an OTD price of $91,500 via email with a dealer worksheet explicitly labeled “Cash Deal Structure”. Gabriel specifically tells me in writing "As you know we've been sending you cash quotes, If you plan on financing we are very far apart. We'd love to earn your business but $91k OTD with financing isn't viable for us." This worked for me as I was paying with a cashier’s check. I stop by Sept 26th because I am in the area and want to see the car. The car is not on the lot, Sales Consultant Fazad takes me to see the car and drive it back. I inspect the $86,000 Expedition and see it is very dirty inside and there is a large chip out of the driver rear wheel. I tell Fazad I was working with Gabriel and what I hope my OTD price to be. Gabriel shows up 10 minutes later and never greets me or introduces himself once. He goes into the sales manager office then comes back out and once again never introduces himself or greets me just exits the store. Fazad comes out and tells me the $91,500 price Gabriel Pullicar gave me was only if I finance through them and they would not come down $500 and I would have to finance through them to get the price in the dealer worksheet Gabriel provided. Ultimately I walked out knowing I would never consider Galpin for a new car purchase again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello Brandon, we regret to hear that you had this experience with us. We'd appreciate the chance to help regain your trust, so if you're willing, please contact us by phone or email. Neda Vega Customer Relations Director (818) 922-3635 nvega@galpin.com

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Great inventory / plenty of resources and buying options.

Great inventory / plenty of resources and buying options. The staff was beyond helpful and will make things happen.

Great inventory / plenty of resources and buying options.

Great inventory / plenty of resources and buying options. The staff was beyond helpful and will make things happen.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for taking the time to share your feedback with us. We appreciate your business. It is our goal for all our staff to provide a positive customer experience and we’re glad you are satisfied. Happy motoring! Neda Vega Customer Relations Director (818) 922-3635 nvega@galpin.com

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Samuel goes the extra mile to make sure the process was

Samuel goes the extra mile to make sure the process was smooth and stress free since we are purchasing from out of state. It is rare to find someone so genuine. Thank you, Sam!

Samuel goes the extra mile to make sure the process was

Samuel goes the extra mile to make sure the process was smooth and stress free since we are purchasing from out of state. It is rare to find someone so genuine. Thank you, Sam!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you so much for taking the time to leave such a positive review. We truly appreciate it! We are thrilled to hear that Samuel was able to provide you with a smooth and stress-free purchasing experience. Please do not hesitate to give us a call if there is anything we can do for you. Neda Mongeau Customer Relations Director (818) 922-3635 nvega@galpin.com

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Purchase was really smooth couldn’t have asked for

Purchase was really smooth couldn’t have asked for anything more. Will definitely be coming back for next purchase!

Purchase was really smooth couldn’t have asked for

Purchase was really smooth couldn’t have asked for anything more. Will definitely be coming back for next purchase!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for taking the time to share your feedback with us. We appreciate your business. Please let us know if there's anything else we can do for you. See you on the road! Neda Mongeau Customer Relations Director (818) 922-3635 nvega@galpin.com

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