Reviews
Great aervice
Easy no stress. Love the waiting area. The service advisor checked and made sure I have all my questions answered.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks for the kind words, Maria! We do our best every day to exceed expectations. We will share your kind words with our team. We look forward to seeing you in the future.
Excellent Service at Larson
Always a pleasure to see my service advisor Chip, he is great to work with and always takes the time to go over the required service on my car. He provides exceptional support and service!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Lois, thank you very much for taking the time to share your service experiences! It is wonderful to hear that Chip has taken such great care of you! Thank you for your business with us and thank you for being part of the Larson family!
Porsche of Tacoma Rocks!
excellent one to one service to customer in terms of attention once you arrive, communication during the wait, and comfort and quietness of the wait area
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and I'm glad that our team made such a great impression on you. Larson Porsche Team
Service Reliability
The ease of scheduling service and the confidence the work will be cmpleted to my satisfaction. I also appreciate the cleanliness of the entire area both inside and out.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and I'm glad that our team made such a great impression on you. Larson Porsche Audi Team
Service appt
Nothing positive to report. Have only had negative experiences at Larson. This includes service and sales at Porsche, Audi and Mercedes.
- Customer service 2.0
- Buying process 1.0
- Quality of repair 3.0
- Overall facilities 3.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Jebin, thank you for taking the time to tell us about your visit. We are so sorry to hear that we did not meet your expectations. Your comments and concerns are important to us and a member of our customer care team would like to speak with you and hear about your visit with us so we can correct and better ourselves! You can reach them at 253-671-6405 or you can email them at any time at customerservice@looklarson.com . Thank you again and we hope to hear from you soon!
Pleasant Personnel But Communication Issues
Pleasant personnel, but problems accessing the appointment page of their website and communication issue regarding my appointment. First time problem, but overall I would recommend.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you so much for taking time out of your day to share your experience with everyone, Thomas. We believe in attentive and professional customer service and I'm glad that our team made a good impression on you. Larson Porsche Audi Team
Beautiful Facility, Nice Sale People!
Very attentive and very friendly. They easily had the best price of all the dealerships and were the most attentive of all the dealerships.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Jeffery, we appreciate you for letting others know about your experience at Larson Porsche Audi Sales. It is our commitment to ensure quality customer care by providing clean and comfortable facilities as well as fast, friendly and professional service to our guests. Please feel free to reach out to us with any questions or future auto needs as we are always here to help.
Great Service!
Service Customer Kristen is amazing and did a wonderful job! Kept me updated throughout the process.... Love my Audi, really enjoy Audi Tacoma dealership....
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Stephen, thank you very much for taking the time to share your service experiences! It is wonderful to hear that Kristen has taken such great care of you! Thank you for your business with us and thank you for being part of the Larson family!
Very friendly.
Friendly atmosphere, very relaxing. Getting repairs done by Audi is very reassuring. They know what they are doing. I had repairs done by other less expensive shops but quality and service were bad.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Helen, thank you for the perfect review! We are glad that our staff was friendly and made your visit so positive.If you ever need anything in the future, please don't hesitate to let us know. Take care! Best Regards, Audi Tacoma Team
Professional service
Bryan is a true professional. He listens and helps you to fruition. His attention to detail is second to none. Lots of respect.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Dennis, thank you for the lovely review! We are glad that Bryan was professional during your service visit.Don't hesitate to contact us if there is anything else we can do for you. Best Regards, Audi Tacoma Team