Reviews
Quick, friendly and reliable service.
Quick, friendly and reliable service. Brought my vehicle in for 2 recalls and a tire issue. I did not have an appointment but Sandy Sansing Nissan got me in and out in a reasonable amount of time.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Totwell, thank you for your kind words and this wonderful review! We are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
Sandy Sansing Nissan has always been friendly and helpful
Sandy Sansing Nissan has always been friendly and helpful with all my needs. Scott in the service center has been great. If away from his phone he always returns my calls quickly. He got me scheduled in to take care of the Recalls on my vehicle. All went smoothly and was an easy process.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to leave a review for us at Sandy Sansing Nissan. We're happy we could meet your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.
Will NEVER take my car to the Service department again.
Will NEVER take my car to the Service department again. They tried to take advantage of my situation. Live and learn!
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Chuck, we are aware this review is part of a negative campaign against the dealership. We will not respond to as such.
Not a negative campaign against your dealership. Have someone other than your service people call me and find out what happened.
I had an appointment got there 10 min early they took my
I had an appointment got there 10 min early they took my car on back said it would be ready in about an hour and half I had two recalls car was ready in 45 min I was surprised and happy the agent I talked with John Chambers was awesome very respectful patient knowledgeable kind I absolutely recommend this business and won’t hesitate to use them
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Deannadean2020, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Sandy Sansing Nissan. We are happy to pass along your comments to John and his team. We can't wait to see you again, have a great day.
My 19 year old booth a used car there 4 months ago.
My 19 year old booth a used car there 4 months ago. With the car he was told he had a bumper to bumper warranty. It was two useless warranty that I am now trying to cancel. On top of that he is making payment and the car needs $6000 with of repairs. What a rip off for a young kid just starting out. I will never deal with them again and will tell everyone coming thru the doors where I work how much they took advantage of a young kid. Shame on them
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Benjamin Nettles, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Would it be ok for our used car manager reach out to you? Or please call us at 850-479-4700 and ask for GIll. We would like the opportunity to address your concerns. Thank you, and we look forward to hearing from you.
Chris & the other staff are VERY nice to me!
Chris & the other staff are VERY nice to me!!! My only & continuous complaint is the need for shuttle service.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind review; we are happy to pass along your comments to Chris and his team. We look forward to your next visit! Take care!
I came in for lube oil and check up.
I came in for lube oil and check up. They did a very good job in a short time.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It is great to hear everything was done quickly and to your satisfaction. Thank you for the review and we hope to assist you again in the future.
Finance guy unprofessional, almost lost sale!
Our sales guy, Ryan Silber, was great. I had completed my research, was pre approve with my bank and ready to fine the pickup that I wanted. Ryan, listen to me and showed me exactly what I wanted to see. He was non pressure. Offered to find financing but when I told him I was working with my banker he totally understood. At closing, with check in hand from the bank we were directed to the finance guy. I was NOT happy with him at all. He made a snide remark about my decision to use my bank and not going through his financial process. He was totally unprofessional in making this remark. I will definitely recommend Ryan and will buy from Sandy Sansing again BUT next time I will refuse to sign any closing paperwork with the finance guy. If that means they loose the sale, then so be it.
- Customer service 4.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for taking the time to let us know how we did. We strive for 100% satisfaction, and it is great to see you had such a positive experience With Ryan. We are happy to pass along your comments to him. We hope you have a great day!
Went in for key recall.
Went in for key recall. Service tried to sell me rear brakes I asked him how he determined that , he told me that they looked through the holes in the wheel. Really. The vehicle was never placed on the lift.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
We are having a difficult time finding your name in the system. We would be glad to address this concern if you reached out to our customer service department.
First time using sandy Sansing Nissan… I must say, I was
First time using sandy Sansing Nissan… I must say, I was impressed! The service was quick and they operate very efficiently. Employees are very attentive to your needs and are very customer friendly! I will definitely use this dealership again! Thanks to all the service employees, and keep up the excellent work!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're delighted by your glowing 5-star review! Thank you for choosing Sandy Sansing and sharing your positive experience. We appreciate your support and look forward to exceeding your expectations again.