Toyota of Greensboro

Alex was very good to work with during the process. He was able to bring in Service Tech’s to assist with questions of a more focused nature. I would not hesitate to recommend him.

There were a few minor issues with the truck that didn't show in their pictures and of course none of it was mentioned prior to my 2 hour drive. The dealer refused to deliver the truck to me unless they were paid in full prior and wanted me to place a $1k non-refundable deposit. However, I purchased the truck anyway and I have been trying to get information from the salesman since but he has quit answering my messages. All I can tell you is be 100% before you hand them the money. 🤷‍♂️🙄

Service has gotten worse the last few yrs at the former Rice Toyota. Recently took car in for inspection. Tech didn't screw valve press gages back on tire stems all the way. The next day when home, 3/4 tires were flat. Seems like I have issues every 3rd or 4th visit. Service is not as good as it use to be.

I am thrilled with my new 2025 Toyota Sienna Hybrid and grateful to Shanique for making the purchasing process smooth and stress-free. If you're in the market for a new vehicle, I highly recommend reaching out to Shanique Smith Wilson at Toyota of Greensboro! Her professionalism and customer service skills truly stood out. She guided me through the various features of the Sienna Hybrid, highlighting its impressive fuel efficiency and innovative technology. I felt confident in my decision thanks to her expertise.

I bought a 2017 Prius C from you in 2021 and have been entirely pleased with it and with Rice's excellent and courteous service, so much so that II have continued to come to you for service since I moved to Raleigh early last year. PS I especially like working with your female service managers!. They are both knowledgable and efficient. The previous owner was a smoker and I, a long time ex-smoker. It took two treatments; but your salesman managed that admirably. (I am a life-long salesperson myself and know how aggravating it is to be taken away from selling to take care of the ancillary chores!) Additionally, I hasten to add my compliments to management for your excellent phone agent, Fernando Fuentes; he is courteous, competent and accommodating! Please be sure to send him a copy of my comments. Thank you for providing such excellent all around service and atmosphere for your customers! Sincerely, Bob Foxworth

This dealership ripped me off on service. They lie and deceive customers. Stay away from this dealership

I recently purchased a car over the phone with Braylin, and the experience was fantastic! From the first call, Braylin was professional, accommodating, and incredibly responsive. He made what could have been a stressful process feel seamless and straightforward. Braylin provided detailed information about the car, including its history and condition, and sent me additional photos and videos to ensure I felt confident in my decision. He was transparent about every step of the process and answered all my questions promptly, putting my mind at ease even without seeing the car in person. The paperwork was handled efficiently, and Braylin kept me updated every step of the way. I traveled from Washington DC to Greensboro to pick-up my car. When I arrived it was exactly as described--perfect condition and ready to go. I couldn't have asked for a better experience! If you're considering purchasing a car remotely, I highly recommend reaching out to Braylin. He truly goes above and beyond to make the process smooth and stress-free. Thank you, Braylin!

Shanique did an amazing job give her a raise immediately. She got me in a brand new Camry with a 0 credit score

Would highly recommend purchasing a Toyota at Greensboro Toyota because of the sales person - Sam LaFrance. She is a great person - Highly Recommend.

We emailed our interest in a certain vehicle, Quick reply. Benjamin Sherrill helped us with our purchase. Very pleased.