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Charles Boyd Chevrolet Cadillac GMC, Inc

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (1,024 reviews)
Visit Charles Boyd Chevrolet Cadillac GMC, Inc
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 5:30pm
View all hours
Sales Service
Monday 9:00am–6:00pm 7:30am–5:30pm
Tuesday 9:00am–6:00pm 7:30am–5:30pm
Wednesday 9:00am–6:00pm 7:30am–5:30pm
Thursday 9:00am–6:00pm 7:30am–5:30pm
Friday 9:00am–6:00pm 7:30am–5:30pm
Saturday 9:00am–5:00pm Closed
Sunday Closed Closed
2021 state dealer award
View 8 awards
2021 state dealer award 2021 state dealer award 2020 state dealer award 2020 state dealer award
2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award
New (252) 598-3039 (252) 598-3039
Used (252) 598-3038 (252) 598-3038
Service (888) 830-5881 (888) 830-5881

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (1,024 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Charles Boyd Chevrolet Cadillac GMC, Inc from DealerRater.

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An awesome company with highly motivated people to help...

An awesome company with highly motivated people to help you as soon as you walk in. They are very knowledgeable, curtious, to help see that you are taken care of.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Wow! Thank you for your positive highlights - we're always glad to hear from our customers - our team works hard and cares for our family of customers! We look forward to your next visit!!

My wife and I had a very good experience at Boyd...

My wife and I had a very good experience at Boyd Chevrolet. The salesman was very nice and so was the manager and owner. They gave us a great deal and I would certainly go back if I needed another vehicle.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

We're glad to hear about your positive experience with our team! Please don't hesitate to reach out if there is anything more we can do for you and congratulations!!

Mike Allen was awesome. Got me in and out and all my...

Mike Allen was awesome. Got me in and out and all my issues handled. Will definitely be back. Charles Boyd Cadillac will be my new dealership.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thanks for highlighting our team member! We're glad you had a positive and convenient experience and we look forward to your next visit!!

Excellent experience in buying a new car!

Excellent experience in buying a new car! Everyone was very patient and very helpful and pleasant! Salesman was not pushy and demanding; he waited patiently and provided answers to all my questions!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

We're so glad to hear about your positive experience with our Sales team! We hope to continue that same professional experience with you moving forward, please don't hesitate to reach out if we can do anything more!!

Tim Hays is the best to deal with. Always professional...

Tim Hays is the best to deal with. Always professional and helpful. Even if I only have a question, he answers with no hesitation. Never lost him or Christy!

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thanks for the stellar team member highlights! We thank you for your continued business and we look forward to your next visit!!

First time dealing with Mr Boyd and I can say it was very...

First time dealing with Mr Boyd and I can say it was very pleasurable. Found the vehicle I was looking and saleslady Diane was great.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thanks for your positive review and for highlighting Mr. Boyd and our team member Diane! Please do not hesitate to reach out to us if there is anything more we can do for you and congratulations on your vehicle purchase!!

Great help with everything. Very clean dealership and the...

Great help with everything. Very clean dealership and the service staff were super friendly. Helped me get my vehicle dropped off even though they were short staffed.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

We're glad to hear that you found our facility and team members professional, friendly, and accommodating! Thank you for your business!!

The service advisor was an absolute joy to work with....

The service advisor was an absolute joy to work with. The customer lounge was very comfortable and the snacks offered were delicious. Everything was done in a timely and efficient manner.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

This dealership is a good place to go for whatever needs...

This dealership is a good place to go for whatever needs you have.The people are friendly and they let the customer know that they are important

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
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0 people out of 0 found this review helpful.

Our experience there was too notch. From the dealers to...

Our experience there was too notch. From the dealers to the mechanics. The crew helped us move carseats from the old car to the new one. They are all so kind and generous with their time. We felt like family and never felt pushed or rushed. We are very grateful for their knowledge and patience! Great experience

Rating breakdown (out of 5):
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  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.