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Luther Hudson Chrysler Dodge Jeep RAM

(2,316 reviews)
Visit Luther Hudson Chrysler Dodge Jeep RAM
Sales hours: 8:30am to 8:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 8:30am–8:00pm 7:00am–6:00pm
Tuesday 8:30am–8:00pm 7:00am–6:00pm
Wednesday 8:30am–8:00pm 7:00am–6:00pm
Thursday 8:30am–8:00pm 7:00am–6:00pm
Friday 8:30am–6:00pm 7:00am–6:00pm
Saturday 8:30am–5:00pm 7:00am–2:00pm
Sunday Closed Closed
2022 consumer dealer award
View 1 awards
2022 consumer dealer award
New (715) 220-4429 (715) 220-4429
Used (715) 220-4207 (715) 220-4207
Service (715) 690-1171 (715) 690-1171

Reviews

(2,316 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Luther Hudson Chrysler Dodge Jeep RAM from DealerRater.

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Great great great great great great great great great...

Great great great great great great great great great great great great great great place!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your 5-star review! We hope that you visit us for any vehicle needs you have in the future!

Quick and efficient service! And a car wash too! Always...

Quick and efficient service! And a car wash too! Always the best for my Jeep!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your 5-star review! We hope that you visit us for any vehicle needs you have in the future!

Excellent hassle free experience. Betsy and her team did...

Excellent hassle free experience. Betsy and her team did a great job getting us into the right vehicle. Overall great experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Things seem to have changed this past year. Tried to...

Things seem to have changed this past year. Tried to check on my Jeep 3 times during the day and could not get through--got very frustrated at the snippy person who did answer. I dropped my vehicle off at 9:15 and it was not ready until 5:00. If I had known they wouldn't get to it until around 3ish I could have had my vehicle most of the day instead of being stuck at home. MacKenzie was my service person and she is always awesome. The people who worked on my vehicle are great too. The systems seems to have broken down in between. The last two times also someone has come into the waiting room to let me know that my vehicle needs something else--always around $115-$120 extra. I just don't feel comfortable with that--that I am being taken advantage of. I left feeling rather put out and rethinking where I will purchase my next vehicle.

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi Joanne, thank you for your comment. We are sorry to hear that your experience at Luther Hudson Chrysler was less than satisfactory. Please know that I will pass your feedback on to the management.

Excellent service. I needed to be out by noon. Summer and...

Excellent service. I needed to be out by noon. Summer and the tech working on my car made that happen!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We’re glad you had a good experience! Come see us again soon!

Mackenzie is great, she is knowledgeable and listens to...

Mackenzie is great, she is knowledgeable and listens to my concerns. Overall great service. Maintenance was very timely.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words about MacKenzie. We are pleased that you had a great experience, and look forward to serving you again in the future!

Always great service when we bring our van in. Employees...

Always great service when we bring our van in. Employees are always helpful and courteous. Thanks Tom and Bill for all the help.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks Scott, we appreciate your business!

Josh and Ken were both extremely helpful, knowledgeable,...

Josh and Ken were both extremely helpful, knowledgeable, and made my purchase experience very easy. My test drive with Cody went well, he answered all of my questions. The finance portion with Bridget also went very easy. A very pressure free and easy purchase. Thanks to all!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words about Josh, Ken and Cody. We are pleased that you had a great experience, and look forward to serving you again in the future!

Great staff, great rates, and of course quick service....

Great staff, great rates, and of course quick service. I'll be a regular here.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We’re glad you had a good experience! Come see us again soon!

Very good service as always. Small mix up on my bill,...

Very good service as always. Small mix up on my bill, but mistakes happen. Love the pickup and delivery option.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience! We're happy to help and look forward to seeing you again.