Reviews
Write a reviewMichael was great, answering all my questions, patience
Michael was great, answering all my questions, patience with the bank, even caught a mistake from the bank. I highly recommend for anyone looking to get a bargain.
Michael was great, answering all my questions, patience
Michael was great, answering all my questions, patience with the bank, even caught a mistake from the bank. I highly recommend for anyone looking to get a bargain.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great experience Mike was great to work with got
Great experience Mike was great to work with got financing test drove the truck great price and very satisfied with everything highly recommended thanks Mike John gagner
Great experience Mike was great to work with got
Great experience Mike was great to work with got financing test drove the truck great price and very satisfied with everything highly recommended thanks Mike John gagner
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Very good customer service and very nice!
Very good customer service and very nice! Maritza was so kind and helpful, if I ever need another car I definitely will buy from here again.
Very good customer service and very nice!
Very good customer service and very nice! Maritza was so kind and helpful, if I ever need another car I definitely will buy from here again.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
If you’re looking for wide selection of used clean
If you’re looking for wide selection of used clean vehicles that come with a 30 day warranty please stop out to Stoneroadauto and see Mike.
If you’re looking for wide selection of used clean
If you’re looking for wide selection of used clean vehicles that come with a 30 day warranty please stop out to Stoneroadauto and see Mike.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Very hard to find excellent service
I called to purchase a vehicle from this dealership immediately from start to finish. I fell welcome at the dealership they help me pick out a new vehicle from start to finish. It was excellent service very highly recommend Stoneroadauto Mike was also a very big help on above and beyond to take care of all of my needs
Very hard to find excellent service
I called to purchase a vehicle from this dealership immediately from start to finish. I fell welcome at the dealership they help me pick out a new vehicle from start to finish. It was excellent service very highly recommend Stoneroadauto Mike was also a very big help on above and beyond to take care of all of my needs
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
They really understand your needs
I just love mike he just so understanding and he will meet your needs if needed believe me that I’m going tru things but he made things happen for me and mines thank you soooooo much!!!!!!!!!
They really understand your needs
I just love mike he just so understanding and he will meet your needs if needed believe me that I’m going tru things but he made things happen for me and mines thank you soooooo much!!!!!!!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Wonderful experience!!
I purchased my 2016 Honda Civic from Stone Road Auto and cannot stress enough how professional, helpful and informative the employees were when I was deciding which vehicle would best suit my needs. They truly helped in making my car shopping experience easy and stress-free!
Wonderful experience!!
I purchased my 2016 Honda Civic from Stone Road Auto and cannot stress enough how professional, helpful and informative the employees were when I was deciding which vehicle would best suit my needs. They truly helped in making my car shopping experience easy and stress-free!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Dishonest
I bought a truck from them and they lied multiple times. They told me the tires were new and when I got the truck I found out they were not new so I said something to them. They told me they would put new ones on if I paid $300. They told me they fixed the oil leak, when all they did was tighten up the valve. When I asked them to put it in writing, he complained, but finally did it. If you are honest, why do you complain that a customer wants something in writing? The wheel bearings were bad and needed to be replaced...by me, they said the rims were brand new and I found out they were plasti dipped and the speedometer is off by 5 mph. I do not recommend this dealer to anyone because of their dishonesty.
Dishonest
I bought a truck from them and they lied multiple times. They told me the tires were new and when I got the truck I found out they were not new so I said something to them. They told me they would put new ones on if I paid $300. They told me they fixed the oil leak, when all they did was tighten up the valve. When I asked them to put it in writing, he complained, but finally did it. If you are honest, why do you complain that a customer wants something in writing? The wheel bearings were bad and needed to be replaced...by me, they said the rims were brand new and I found out they were plasti dipped and the speedometer is off by 5 mph. I do not recommend this dealer to anyone because of their dishonesty.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase
Rust rust rust
I bought a Silverado from them last summer and immediately had problems one the way home after driving 3 hours to get the vehicle. The fender flares fell off while driving and my cat converter went up on the way home. Although they replaced the cats the fender flare job was sub par and they were coming off again when I went to pick it up. The biggest issue is when I began to peel away the paint and reformer they sprayed under the truck and all over it. I found an astronomical amount of of rust that appears as though they just tried covering it. I now have to put a few thousand into my vehicle just to try and break even on what I owe for it. The way it looks it’s as if they just covered the rust instead of dealing with it before hand. My tailgate also has filler in it which means there was some sort of cosmetic damage that wasn’t disclosed at the time of me buying it.
Rust rust rust
I bought a Silverado from them last summer and immediately had problems one the way home after driving 3 hours to get the vehicle. The fender flares fell off while driving and my cat converter went up on the way home. Although they replaced the cats the fender flare job was sub par and they were coming off again when I went to pick it up. The biggest issue is when I began to peel away the paint and reformer they sprayed under the truck and all over it. I found an astronomical amount of of rust that appears as though they just tried covering it. I now have to put a few thousand into my vehicle just to try and break even on what I owe for it. The way it looks it’s as if they just covered the rust instead of dealing with it before hand. My tailgate also has filler in it which means there was some sort of cosmetic damage that wasn’t disclosed at the time of me buying it.
- Customer service 2.0
- Buying process 3.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
smooth experience
just bought car from Stone Road Auto and kenny made the whole experience smooth and easy. Felt trustworthy! They addressed my concerns and answered my questions honestly. Also a great price on the car. Would definitely go back here!
smooth experience
just bought car from Stone Road Auto and kenny made the whole experience smooth and easy. Felt trustworthy! They addressed my concerns and answered my questions honestly. Also a great price on the car. Would definitely go back here!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
