Reviews
Great service.
Great service. Made it a breeze to find a new car for myself to lease. We priced everything over email and the phone. The save me loads of time. I was already familiar with the car. So I simply had to come in to sign some paperwork. And get my new car!
Great service.
Great service. Made it a breeze to find a new car for myself to lease. We priced everything over email and the phone. The save me loads of time. I was already familiar with the car. So I simply had to come in to sign some paperwork. And get my new car!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Nick was excellent in handling my service appointment!
Nick was excellent in handling my service appointment! They make it so easy. I continue to get my Audi Q5 serviced at this dealership even though it is out of the way for me. Thank you!
Nick was excellent in handling my service appointment!
Nick was excellent in handling my service appointment! They make it so easy. I continue to get my Audi Q5 serviced at this dealership even though it is out of the way for me. Thank you!
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- Buying process —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Corey, we're honored you choose Audi Natick for your Q5's service needs. We truly appreciate your business and we’ll be sure to pass your kudos along to Nick. See you next time!
I recently purchased an Audi q5 from Dan at Audi Natick.
I recently purchased an Audi q5 from Dan at Audi Natick. He was kind, patient, professional and knowledgeable. I appreciate his kind approach to car buying. I will recommend him to my friends. Thanks Dan.
I recently purchased an Audi q5 from Dan at Audi Natick.
I recently purchased an Audi q5 from Dan at Audi Natick. He was kind, patient, professional and knowledgeable. I appreciate his kind approach to car buying. I will recommend him to my friends. Thanks Dan.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Susan, We can't thank you enough for your thoughtful feedback about Dan and our team here at Audi Natick. Enjoy your new Audi Q5, and congratulations from all of us!
I recently brought my SQ7 to check a warning light.
I recently brought my SQ7 to check a warning light. I am extremely satisfied with the entire experience . From the moment I arrived, my service advisor, Nick was friendly, professional and attentive. He listened carefully to my concerns and explained the repair process in detail. The service team diagnosed the issue and provided a clear estimate before starting any work. Throughout the repair, Nick kept me updated on the progress and was always available to answer any questions. The repair was completed in a timely fashion, and the warning light is now gone. Overall, I highly recommend Audi Natick for repairs for their cars. Be sure to ask for Nick at the service desk.
I recently brought my SQ7 to check a warning light.
I recently brought my SQ7 to check a warning light. I am extremely satisfied with the entire experience . From the moment I arrived, my service advisor, Nick was friendly, professional and attentive. He listened carefully to my concerns and explained the repair process in detail. The service team diagnosed the issue and provided a clear estimate before starting any work. Throughout the repair, Nick kept me updated on the progress and was always available to answer any questions. The repair was completed in a timely fashion, and the warning light is now gone. Overall, I highly recommend Audi Natick for repairs for their cars. Be sure to ask for Nick at the service desk.
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Roger, thank you for trusting Audi Natick with your SQ7! We're so pleased Nick and the team made your service experience smooth and stress-free. We look forward to helping you in the future! Safe travels!
Linda was very helpful and she explained the various
Linda was very helpful and she explained the various stages of the process. Ultimately, the warranty covered the repairs.
Linda was very helpful and she explained the various
Linda was very helpful and she explained the various stages of the process. Ultimately, the warranty covered the repairs.
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- Quality of repair —
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Monica, we're glad Linda could assist you! It's great to hear the warranty covered everything. Thanks for choosing Audi Natick!
Great service.
Great service. Been using these guys for over 10 years. Always a pleasure and never had any issues.
Great service.
Great service. Been using these guys for over 10 years. Always a pleasure and never had any issues.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
This review means a lot to us! Thank you for choosing Audi Natick.
Easy to book appointment, courteous service at drop off,
Easy to book appointment, courteous service at drop off, clear and prompt communication, car serviced in a timely manner and to my satisfaction
Easy to book appointment, courteous service at drop off,
Easy to book appointment, courteous service at drop off, clear and prompt communication, car serviced in a timely manner and to my satisfaction
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We are so pleased to read this wonderful review regarding our helpful and efficient service team! Thank you for choosing Audi Natick and for sharing your experience with us.
I have purchased two cars from Bernardi and serviced
I have purchased two cars from Bernardi and serviced three vehicles with this dealership. They are professional, knowledgeable and a pleasure to do business with. The service department is by far the BEST. They are honest and ethical and always put the customer first. Parker does a great job managing the service department and Linda is a great advisor!
I have purchased two cars from Bernardi and serviced
I have purchased two cars from Bernardi and serviced three vehicles with this dealership. They are professional, knowledgeable and a pleasure to do business with. The service department is by far the BEST. They are honest and ethical and always put the customer first. Parker does a great job managing the service department and Linda is a great advisor!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Denise, thank you for sharing your repeated support with Parker, Linda, and the team! We truly appreciate your kind words and we look forward to seeing you again next time here at Audi Natick!
I have dealt with Natick Audi for many years.
I have dealt with Natick Audi for many years.They are super to deal with.Today I had tire issues and Ali made my life easy
I have dealt with Natick Audi for many years.
I have dealt with Natick Audi for many years.They are super to deal with.Today I had tire issues and Ali made my life easy
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Frank, thank you for the review! We are thrilled to hear that Ali made your tire service visit so seamless. We appreciate your ongoing support and look forward to seeing you again at Audi Natick!
I’m a very long term customer.
I’m a very long term customer. As always they were great. Working with Ben a real pleasure.
I’m a very long term customer.
I’m a very long term customer. As always they were great. Working with Ben a real pleasure.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
All of us at Audi Natick are happy to see this wonderful feedback! Thank you, Shellie!
