Reviews
Write a reviewNeil Murray, Jr. worked to find the vehicle that I wanted...
Neil Murray, Jr. worked to find the vehicle that I wanted and provided excellent service along the way, as I looked at several different vehicles. At purchase, negotiations were simple and friendly. I will definitely purchase from Preston in the future and I recommend Neil Murray, Jr.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We looked at several local dealers in Delaware a Preston...
We looked at several local dealers in Delaware a Preston in Maryland and gave each one shot at providing the best price on a new Ford Escape hybtid. Preston responded with the best price and it was on Mercury Mariner hybrid with more features than the Ford Escape. It was the best deal handsdown. Neil Murry was the kind of car salesman I like to deal with. I told him what I wanted and he gave me his best price with no haggeling. I will be going back to Preston for my next vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
This was the first time that I had bought a car and Neil...
This was the first time that I had bought a car and Neil was very helpful during the entire process. After I purchased the car, he familiarized me with the sync system and answered all of my questions. He is also very prompt with following up with phone calls.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
My husband and I called Preston Ford before we decided to...
My husband and I called Preston Ford before we decided to go there and spoke to Neil Murray Sr. I (Jennifer) decided to go to the dealership alone to look at a new Ford Expedition they had on their lot. Neil Sr. was with another customer so Neil Jr. took me for a test drive. I LOVED the truck and decided to proceed with the purchase. At that point Neil Sr. took over and began the buying process with me. It was very intimidating for me to purchase a vechicle without my husband but both gentleman made the process very easy for me. We had already spoken with our local bank and had an interst rate quote from them. The dealership beat that quote and we were able to get a slightly lower interest rate. We were also able to get a reasonable amount for our trade in which simplified things for us. I really enjoyed my time with both of them and would highly recommend them to anyone looking for a vehicle. Neil Murry Sr. went out of his way to make the buying process as easy as possible for my husband and I, including a visit to my home this morning to get the necessary signitures from my husband. I appreciate all their help and I am looking forward to many years of enjoyment in my new truck.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Ciera Nichols is highly recommended! I walked into...
Ciera Nichols is highly recommended! I walked into Preston Autoplex knowing what car I wanted, but not knowing if I was ready to make the trade. Ciera took her time showing me the inventory and answering any questions I had. She was really patient and I appreciate her not pushing me into a sale. Thanks Ciera! You're the best!!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I highly recommend Contacting Effie Malec at Preston...
I highly recommend Contacting Effie Malec at Preston Autoplex if you are looking for courteous, diligent and resourceful assistance in purchasing a used vehicle. I actually went there to test drive a Hyundai Sonata which was advertised on the net, however it had just been sold. Effie took the time to really listen to my needs and help me find an alternative car. With out a hard sell, she used all the resources available to help me find the right car suited to my budget and driving needs. I was truly impressed with the team efforts of all the personel in Preston , but wanted to compliment Effie publicly for her proffessionalism and pleasant manner. Preston Auto is the place to go if you want to enjoy buying a new ride without being taken for a ride!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
This was my first car buying experience and a very...
This was my first car buying experience and a very pleasant one. Chris went out of his way to get me the car I wanted and got me an awesome competitive price. He was a very friendly and attentive salesman. I definitely recommend the dealership and working with Chris Christian. Thanks I'm very happy with my new car!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Mickey Henry was very helpful to when I inquired about a...
Mickey Henry was very helpful to when I inquired about a used van. He checked around to see what they had in stock and got back with me very promptly. He also sent me pictures of the vehicle to my cell phone and even came in on his day off to show me the van. My husband and I liked it very much, but didn't like the price. Mickey and his manager worked hard for awhile to come down to a price that would suit our budget. In the end we got a very good deal and were appreciative of the fact that they were willing to work with us to earn our business. Other dealerships in the area did not take the time to work with us at all. I would highly recommend Mickey Henry to anyone who goes to Preston Ford for a car. Rachel Perro
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
He is very friendly and a wonder to work with. Helped out...
He is very friendly and a wonder to work with. Helped out tremendously. Deserves a raise :)
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I knew I needed some extra help with my new car purchase...
I knew I needed some extra help with my new car purchase so I decided to look on-line and email someone to see what they could do for me. Neil Murray ,from Preston Ford, responded right away by email and phone and didn't stop until he got the deal done for me. He got me a better car than the one I asked for and in the price range I requested. He was great in explaining and showing me everything he possibly could including the service department and the special services they provide. The owner of Preston Ford also called FMCC on my behalf to get the deal finalized. I can't tell you how much I appreciate the hard work and dedication that Neil and Preston Ford showed me. I would definitely recommend Neil and Preston Ford to anyone who is looking for a vehicle. Even if you have a special situation they will go out of their way to get your deal done for you fast and efficiently. I will definitely be purchasing any future vehicles from Neil and Preston Ford. Sincerely Dawn Herman
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
