Reviews
Plano Porsche is an excellent dealership.
Plano Porsche is an excellent dealership. Outstanding team that provides great customer care and service. I’ve enjoyed the Porsche experience through them….from a Cayman S, to a Macan S, and currently a 911 C4S…and value their advice and high quality service. No one services my cars but Plano Porsche.
Plano Porsche is an excellent dealership.
Plano Porsche is an excellent dealership. Outstanding team that provides great customer care and service. I’ve enjoyed the Porsche experience through them….from a Cayman S, to a Macan S, and currently a 911 C4S…and value their advice and high quality service. No one services my cars but Plano Porsche.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Bob, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.
I read through some of the recent reviews and I wish I
I read through some of the recent reviews and I wish I had a good experience. Once I purchased my Taycan, the sales person would never call me back. I have had my Taycan for 5 months and I have been trying to get into service for over a month. They have canceled on me twice and said they would call me back when they could get me a loan car. That was several weeks ago. I was able to get an appointment at Park Place Porsche, with a loan car, within a week and they have been very professional. I am very disappointed with Porsche Plano and will not be doing business with them in the future.
I read through some of the recent reviews and I wish I
I read through some of the recent reviews and I wish I had a good experience. Once I purchased my Taycan, the sales person would never call me back. I have had my Taycan for 5 months and I have been trying to get into service for over a month. They have canceled on me twice and said they would call me back when they could get me a loan car. That was several weeks ago. I was able to get an appointment at Park Place Porsche, with a loan car, within a week and they have been very professional. I am very disappointed with Porsche Plano and will not be doing business with them in the future.
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- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
What a team.
What a team. Best experience. John and his crew Eric and Jorge were absolutely incredible. Can?t wait to get another vehicle from these outstanding professionals
What a team.
What a team. Best experience. John and his crew Eric and Jorge were absolutely incredible. Can?t wait to get another vehicle from these outstanding professionals
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
This review is for Robin Harper, my service advisor for
This review is for Robin Harper, my service advisor for my 992.1 Turbo S. She consistently delivers excellent service. I am happy to have her as my Service Advisor.
This review is for Robin Harper, my service advisor for
This review is for Robin Harper, my service advisor for my 992.1 Turbo S. She consistently delivers excellent service. I am happy to have her as my Service Advisor.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!
Our service advisor, Manny, and service team were
Our service advisor, Manny, and service team were professional and knowledgeable. They were able to take care of our issue with the tire on our vehicle the same day we took it in and in a timely manner. Thanks
Our service advisor, Manny, and service team were
Our service advisor, Manny, and service team were professional and knowledgeable. They were able to take care of our issue with the tire on our vehicle the same day we took it in and in a timely manner. Thanks
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello Steven, thank you for your kind review; we are happy to pass along your comments to the team here at Porsche Plano! Feel free to reach out to us if you need anything. Have a wonderful day.
I recently purchased my 911 from Porsche Plano and could
I recently purchased my 911 from Porsche Plano and could not be happier with the experience. From start to finish, the service was nothing short of phenomenal. Eric, my salesman, was outstanding. His professionalism, deep knowledge of Porsche, and genuine care made the process seamless and enjoyable. He went above and beyond to ensure every detail was taken care of, and his ethics and attitude were refreshing in today’s sales environment. Matt, the finance manager, was equally impressive. He made what is usually the most stressful part of buying a car absolutely effortless. Transparent, efficient, and personable, he made me feel comfortable and confident throughout the process. The team at Porsche Plano sets the bar high. Their combination of professionalism, integrity, and customer-first service created an overall experience that was truly exceptional. I highly recommend Eric, Matt, and the entire Porsche Plano team to anyone considering a Porsche purchase, you will not find a better experience.
I recently purchased my 911 from Porsche Plano and could
I recently purchased my 911 from Porsche Plano and could not be happier with the experience. From start to finish, the service was nothing short of phenomenal. Eric, my salesman, was outstanding. His professionalism, deep knowledge of Porsche, and genuine care made the process seamless and enjoyable. He went above and beyond to ensure every detail was taken care of, and his ethics and attitude were refreshing in today’s sales environment. Matt, the finance manager, was equally impressive. He made what is usually the most stressful part of buying a car absolutely effortless. Transparent, efficient, and personable, he made me feel comfortable and confident throughout the process. The team at Porsche Plano sets the bar high. Their combination of professionalism, integrity, and customer-first service created an overall experience that was truly exceptional. I highly recommend Eric, Matt, and the entire Porsche Plano team to anyone considering a Porsche purchase, you will not find a better experience.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello, it means so much to us that you chose our dealership! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
AVOID THIS DEALERSHIP IF YOUR BLACK!
AVOID THIS DEALERSHIP IF YOUR BLACK! I scheduled a maintenance appointment with Porsche Plano on August 30, 2025 at 10:30 AM, which was confirmed in advance, including a request for a loaner vehicle. When I arrived, I was told there was no record of my loaner request, no advisor available, and no effort was made to accommodate or resolve the issue. I was assured by the service manager that someone would follow up with me to investigate the situation. No one has contacted me to this day. This experience has been frustrating and disappointing, especially given the standards expected of a premium brand like Porsche. My time was disregarded, and I was not treated with the level of professionalism or respect that should be extended to any customer. In addition this type of behavior happens in other states as well, it seems to be “Porsches” consistent practices, I cannot ignore the feeling that this level of disregard and lack of accountability may be rooted in bias or discriminatory practices. As a customer, I expected to be treated with the same courtesy and professionalism afforded to all patrons of a premium brand like Porsche. Unfortunately, my experience has left me feeling mistreated, ignored, and disrespected.
AVOID THIS DEALERSHIP IF YOUR BLACK!
AVOID THIS DEALERSHIP IF YOUR BLACK! I scheduled a maintenance appointment with Porsche Plano on August 30, 2025 at 10:30 AM, which was confirmed in advance, including a request for a loaner vehicle. When I arrived, I was told there was no record of my loaner request, no advisor available, and no effort was made to accommodate or resolve the issue. I was assured by the service manager that someone would follow up with me to investigate the situation. No one has contacted me to this day. This experience has been frustrating and disappointing, especially given the standards expected of a premium brand like Porsche. My time was disregarded, and I was not treated with the level of professionalism or respect that should be extended to any customer. In addition this type of behavior happens in other states as well, it seems to be “Porsches” consistent practices, I cannot ignore the feeling that this level of disregard and lack of accountability may be rooted in bias or discriminatory practices. As a customer, I expected to be treated with the same courtesy and professionalism afforded to all patrons of a premium brand like Porsche. Unfortunately, my experience has left me feeling mistreated, ignored, and disrespected.
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- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Hi, we take these matters seriously, and we do not condone or tolerate violence or racism of any kind at AutoNation. We are looking into this matter. Please stay safe.
Hello, I look forward to speaking soon.
Ming our Sales Professional and Trang the Finance
Ming our Sales Professional and Trang the Finance Director were both so knowledgeable, personable and helpful! This is our second time purchasing from Porsche Plano through Ming and the service is unmatched. I won't be going anywhere else!
Ming our Sales Professional and Trang the Finance
Ming our Sales Professional and Trang the Finance Director were both so knowledgeable, personable and helpful! This is our second time purchasing from Porsche Plano through Ming and the service is unmatched. I won't be going anywhere else!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Shyllo, we're happy you found our staff to be so supportive during your experience here at Porsche Plano. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!
This review is for Robin, my Service Advisor at Plano
This review is for Robin, my Service Advisor at Plano Porsche. I just want to say how much I appreciate the way you take care of your customers. From the moment I walk in, you make the whole process feel effortless and stress-free. You’ve got such a great balance of professionalism, knowledge, and genuine kindness—it really makes a difference. It’s clear that you go above and beyond to make sure things are done right, and it doesn’t go unnoticed. Thank you for your patience, your attention to detail, and the way you always make me feel like I’m in good hands. You’re truly a big part of what makes this dealership special.
This review is for Robin, my Service Advisor at Plano
This review is for Robin, my Service Advisor at Plano Porsche. I just want to say how much I appreciate the way you take care of your customers. From the moment I walk in, you make the whole process feel effortless and stress-free. You’ve got such a great balance of professionalism, knowledge, and genuine kindness—it really makes a difference. It’s clear that you go above and beyond to make sure things are done right, and it doesn’t go unnoticed. Thank you for your patience, your attention to detail, and the way you always make me feel like I’m in good hands. You’re truly a big part of what makes this dealership special.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!
We just took delivery of a new Porsche and the experience
We just took delivery of a new Porsche and the experience from start to delivery was FANTASTIC. Everyone is very professional and friendly. Even down to earth folks. I wish I could go and buy another just for the experience again!
We just took delivery of a new Porsche and the experience
We just took delivery of a new Porsche and the experience from start to delivery was FANTASTIC. Everyone is very professional and friendly. Even down to earth folks. I wish I could go and buy another just for the experience again!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!