Reviews
Our experience at Moritz KIA Fort Worth has always been
Our experience at Moritz KIA Fort Worth has always been exceptional. The service department is fantastic, especially Michael, who always takes great care of us. I appreciate being able to work from the dealership while waiting for my vehicle OR catching a ride to my office. Michael has helped me not lose a beat at work while getting my vehicle serviced.
Our experience at Moritz KIA Fort Worth has always been
Our experience at Moritz KIA Fort Worth has always been exceptional. The service department is fantastic, especially Michael, who always takes great care of us. I appreciate being able to work from the dealership while waiting for my vehicle OR catching a ride to my office. Michael has helped me not lose a beat at work while getting my vehicle serviced.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
I recently brought mycar in to Mortiz Kia for a routine
I recently brought mycar in to Mortiz Kia for a routine check-up and oil change, and I couldn't be more impressend with the service I received -especially from Jonathan. From the moment I arrived, he made the experience smooth, efficient, and geniunely pleasant. Jonathan greeted me with a friendly attitude as always, and took the time to explain everything that would be done during the visit. He was professional, corteous, and incredibly knowledgeable. Even though it was just a regular maintenance appointment, Jonathan treated it with the same level of attention and care you'd expect from a major service. He made sure my car was thoroughly inspected and even gave me a few helpful tips for my next appointment. The entire experience was fast, hassle-free, and handled with professionalism. Thanks to Jonathan, I always left feeling like a valued costumer. Highly recommend reserve a service/maintenance appointment with Jonathan, he truly goes above and beyond.
I recently brought mycar in to Mortiz Kia for a routine
I recently brought mycar in to Mortiz Kia for a routine check-up and oil change, and I couldn't be more impressend with the service I received -especially from Jonathan. From the moment I arrived, he made the experience smooth, efficient, and geniunely pleasant. Jonathan greeted me with a friendly attitude as always, and took the time to explain everything that would be done during the visit. He was professional, corteous, and incredibly knowledgeable. Even though it was just a regular maintenance appointment, Jonathan treated it with the same level of attention and care you'd expect from a major service. He made sure my car was thoroughly inspected and even gave me a few helpful tips for my next appointment. The entire experience was fast, hassle-free, and handled with professionalism. Thanks to Jonathan, I always left feeling like a valued costumer. Highly recommend reserve a service/maintenance appointment with Jonathan, he truly goes above and beyond.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Great customer service!
Great customer service! Greeted promptly upon arrival and car returned in a timely manner. The waiting area is nice and comfortable. The mechanics will give me detailed info if I need anything else done to my car. Won’t take my car anywhere else but Mortiz Kia.
Great customer service!
Great customer service! Greeted promptly upon arrival and car returned in a timely manner. The waiting area is nice and comfortable. The mechanics will give me detailed info if I need anything else done to my car. Won’t take my car anywhere else but Mortiz Kia.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Everyone in the triad that helped us locate what we were
Everyone in the triad that helped us locate what we were wanting at a price point we were comfortable with made the process smooth & easy. Truly thankful for all of them & their patience with our indecisiveness and choppy weekend plans to finish the deal. Jeff was so helpful start to finish & was great at making sure we got something that had specific features we desired but keeping our finances in consideration as well. It was hard parting with the Borrego of 192,000miles we purchased from this same location 25 yrs ago-but they blessed us with a decent trade in value towards the purchase of a new Sorento. Thank You Kia family for helping us find a great vehicle!
Everyone in the triad that helped us locate what we were
Everyone in the triad that helped us locate what we were wanting at a price point we were comfortable with made the process smooth & easy. Truly thankful for all of them & their patience with our indecisiveness and choppy weekend plans to finish the deal. Jeff was so helpful start to finish & was great at making sure we got something that had specific features we desired but keeping our finances in consideration as well. It was hard parting with the Borrego of 192,000miles we purchased from this same location 25 yrs ago-but they blessed us with a decent trade in value towards the purchase of a new Sorento. Thank You Kia family for helping us find a great vehicle!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Excellent service department.
Excellent service department. Very efficient I was scheduled to meet my schedule Johnathan did a excellent job of keeping me informed.
Excellent service department.
Excellent service department. Very efficient I was scheduled to meet my schedule Johnathan did a excellent job of keeping me informed.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Great experience and I walked away with an amazing car at
Great experience and I walked away with an amazing car at an affordable price. Chelsey was such a great person to work with and I highly recommend seeking her out for your car buying process!
Great experience and I walked away with an amazing car at
Great experience and I walked away with an amazing car at an affordable price. Chelsey was such a great person to work with and I highly recommend seeking her out for your car buying process!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We have bought 4 KIA Sorento's from Moritz.
We have bought 4 KIA Sorento's from Moritz. No Sales pressure and the only thing we ever had to replace was a dead battery in one car.
We have bought 4 KIA Sorento's from Moritz.
We have bought 4 KIA Sorento's from Moritz. No Sales pressure and the only thing we ever had to replace was a dead battery in one car.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Wonderful staff and inventory.
Wonderful staff and inventory. My only issue was I paid my down payment on a Thursday expecting to leave with my car but had to wait until the following week to pick it up because of inspection and parts they had to order, which led me to spending money on Uber everyday until I got my car and Uber is not cheap.
Wonderful staff and inventory.
Wonderful staff and inventory. My only issue was I paid my down payment on a Thursday expecting to leave with my car but had to wait until the following week to pick it up because of inspection and parts they had to order, which led me to spending money on Uber everyday until I got my car and Uber is not cheap.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
The finance team got my wife and I approved for a vehicle
The finance team got my wife and I approved for a vehicle with challenging credit. It sounds associate was knowledgeable and knew which vehicle would work best for my situation!
The finance team got my wife and I approved for a vehicle
The finance team got my wife and I approved for a vehicle with challenging credit. It sounds associate was knowledgeable and knew which vehicle would work best for my situation!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
I went to have an oil change.
I went to have an oil change. I was very happy with the service and how quick I was in and out within less than an hour. Thank you Clint for assisting me
I went to have an oil change.
I went to have an oil change. I was very happy with the service and how quick I was in and out within less than an hour. Thank you Clint for assisting me
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
