Reviews
Bought my Telluride in March 24.
Bought my Telluride in March 24. Nothing but smiles!! Mortiz Kia will take care of you!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
I have been going into the service department for five
I have been going into the service department for five years. Every time I am met with excellent customer service. Christian has been my contact person and he is awesome. The entire staff has always been helpful.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
My sales person whose name is Alicia and the finance
My sales person whose name is Alicia and the finance person, whose name is, Dean were most helpful! I would definitely go back to this dealership and would recommend it to my friends and family.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Polite and professional people at this dealership the
Polite and professional people at this dealership the service crew are hard working and efficient crew Clint is always a reliable service man!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Prompt, courteous, and professional service.
Prompt, courteous, and professional service. We always have great service with Mortiz kia. Would recommend sales and services
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
I have dealt with them for over 20 years and they have
I have dealt with them for over 20 years and they have taken care of me great, when I have had issues, they have resolved them quickly. I have moved farther away, and have other dealerships closer to me, but I choose to drive the distance to come to them.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Diagnosed the problem the first time.
Diagnosed the problem the first time. Provided Uber back home then to return to dealership to pick up my vehicle when repair was complete. Kept me informed of progress. They drove the vehicle after repair to confirm problem fixed. Informed me at each step if the status of my vehicle. Clint was knowledgeable, courteous and professional. Cost was reasonable. Overall a very good experience for a not-very-fun situation of my vehicle needing repair.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Excellent customer service prompt attention upon arrival
Excellent customer service prompt attention upon arrival and my car was serviced in a timely manner. Very clean waiting area as well. Definitely recommend Moritz Kia of Fort Worth
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Christian is a wonderful person.
Christian is a wonderful person. I had a tire that wasn’t holing sir and he work my car in and got he fix. He is a great service advisor. Frank and his team are wonderful
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Great car buying experience!
Great car buying experience!! Dean in finance was wonderful!! Everyone was so pleasant and easy to work with during the process
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
