Reviews
Recommend for first time buyer
David is very help and patient. He makes sure the car is the right car for me which satisfies all my requirements and the whole process is quick and easy.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Audi Pasadena! We look forward to your next visit! Take care!
Taylor Baffert was excellent.
Taylor Baffert was excellent. Got me in the car I wanted at a fair price. He made the experience easy. Thank you
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we're so happy we were able to help you out! We hope to see you soon!
David is very helpful and nice, helping me find the car
David is very helpful and nice, helping me find the car that I really like.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Joyce, we're happy you found our staff to be so supportive during your experience here at Audi Pasadena. Please let us know if there is anything else we can do for you; we are more than happy to help!
Service
My service advisor Rudy Ramirez took care of all my service needs. Pleasure to work with
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Andrew, thank you for your kind review; we are happy to pass along your comments to Rudy Ramirez here at Audi Pasadena! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
I had the best service experience here with Rudy Ramirez!
I had the best service experience here with Rudy Ramirez! Thank you for making this a memorable experience.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you so much for your positive comments about Audi Pasadena! If you have any further questions, please give us a call. We're always happy to help!
Hi Vicariotanya, we are very happy to have Rudy provided you with such a positive experience!
This is the 2nd audi I have bought from Karstan .
This is the 2nd audi I have bought from Karstan . He is always a professional, knowledgeable and helpful . He is a stellar representation for the Audi Brand.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Audi Pasadena! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
The entire transaction was pretty smooth.
The entire transaction was pretty smooth. I wish it could have bene faster, but that's the way car buying is. Everything worked out well.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!
Could not speak more highly of the fantastic service that
Could not speak more highly of the fantastic service that Karsten Tschaepe gave me in buy my Q7 Audi when the lease expired. He went out of his way to help me with all the paperwork and important information. I applaud Karsten and Audi Pasadena.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Audi Pasadena! If you're ever in need of more help, please let us know!
Satisfied with my experience
Great experience working with David and Rick! This is the second car we have gotten from David at Rusnak Audi.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Kendall, thank you so much for your positive comments about Audi Pasadena! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Very Professional team.
Very Professional team. Mathew and Ivan were a great help and got me through the whole process quickly and easily. Love my car and look forward to using Rusnak Audi again in the future.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we're happy you found our staff to be so supportive during your experience here at Audi Pasadena. We hope to be of service to you again in the future. Best wishes, Audi Pasadena