Meet Brian Breidegam

Excellent service. Very accommodating . I would recommend them. Particularly Brian who was extremely helpful and answered all my questions and concerns

Great service .Easy scheduling. Brian was very accommodating . Thank you again for all your help.

I brought my car in for maintenance. The customer service was outstanding and the work performed on the car was exceptional. The service manager was especially knowledgeable, professional and friendly.

I have used Mercedes Benz of Natick, MA for service, new brakes/rotors and for flats and other issues for many years now. The work of the service technicians here is excellent- their work will not let you down, unlike some other places I have tried. The service advisors and their manager are very knowledgeable and easy to work with. They care about establishing a good relationship with their customers, and this alone is a great reason to take your car here for service. The fact that they will fix it well is the cherry on top. I plan on returning the next time I need a repair or service as this is truly a great service department.

The Herb Chambers Natick MB dealership just keeps getting better. They do great work and assisted in repairing a warranty item and the C300 is driving great. Brian Breidegam, the service advisor, is knowledgeable, helpful and responsive. He’s a pleasure to work with.

Excellent communication & service , quality repairs. Appreciate that they also wash the car after each service.

Great service great service person The service person couldn’t have been more helpful in explaining why Mercedes windshield wipers were special

The staff at this dealership could not have been more helpful or professional, with a special shout out to Brian, who fit me in for a service to repair and replace a part that was malfunctioning on my gas cap door. I had come to the dealership to have my tire pressure gauge readjusted and mentioned this issue. The staff jumped into action to assure that this could be fixed in the same visit. Brian also made a trip to the parts department to personally locate the part. I felt like they all jumped through hoops for me. The service also took place in less than 1 hour. And they washed and vacuumed my car!

The service team at MB Natick are a premium service provider. They are an Important part of my Mercedes ownership experience. When I need them they make things happen.

Brian from the service department delivered outstanding support. He assisted me in scheduling the appointment and ensured that the issue was thoroughly addressed. It was truly a five-star experience!