Reviews
Jonny was great to work with.
Jonny was great to work with. He was very patient and answered all our questions even with two little kids crawling all over the place.. You can really tell that he enjoys his work. Stephen B and Howard R were very nice to work with. They were very personable and not pushy sales people. Would definitely recommend people to this dealership. David W
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
David, we are so glad you enjoyed working with Jonny, Stephen, and Howard. Thank you for choosing Mercedes-Benz of Sudbury and for sharing your experience. Safe travels ahead!
During the sales process, Howard was exceptionally
During the sales process, Howard was exceptionally knowledgeable about the product and went above and beyond to help me place an order on the exact car I wanted. When issues arose on the manufacturer’s side, he worked diligently to find a solution. His patience was remarkable, even as I called and texted frequently with questions and concerns while the dealer trade partner proved difficult to work with. At delivery, Jonny was immediately ready to get to work, walking me through the many features of my technology-packed car. His deep knowledge of Mercedes-Benz products and genuine passion for helping customers were evident from the start. Beyond covering the basics, he offered thoughtful, personalized tips to help me tailor the car for my daily use—making the experience both informative and enjoyable. Finally, I want to thank Celio and Brad for stepping in to assist when complications arose during the dealer trade and vehicle location process. Their outreach and support were greatly appreciated.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Alex, we sincerely appreciate your thoughtful feedback for Howard, Jonny, Celio, and Brad! We are delighted that our team went the extra mile to ensure you found the right car and had a smooth delivery at Mercedes-Benz of Sudbury. Thank you for choosing our dealership, and congratulations on your new ride! Safe travels!
Joshua was great.
Joshua was great. He was very profesional and knowledgeable. I didn’t make a reservation for a loaner but Joshua was very accommodating, got me a loaner on the spot which was a huge help for me as I js a few errands to take care of. Josh kept me informed and up to date. Great experience!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Ricardo, we're glad Joshua provided such helpful and accommodating service for you at Mercedes-Benz of Sudbury. Your feedback means a lot to us! Safe travels!
Jonny was patient, informative and knowledgable.
Jonny was patient, informative and knowledgable. I would encourage everyone with a new car to seek him out. The hour or so spent is well worth it and he is just so kind and made sure that he touched on all the important things that I needed to know. Thank you Jonny for your time and for being an awesome teacher!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing your positive feedback about Jonny! We're glad he was patient, informative, and kind during your experience. We appreciate your recommendation and hope to see you again! - Mercedes-Benz of Sudbury
The level of professionalism from Howard, Johnny Pham,
The level of professionalism from Howard, Johnny Pham, Yatin and Bradford was truly impressive. This dealership have set the standard, it will be hard to go anywhere else after this experience. Thank you for such a smooth experience with the purchase!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We're delighted to hear that Howard, Johnny Pham, Yatin, and Bradford provided a great purchase experience for you at Mercedes-Benz of Sudbury. We hope you enjoy your new purchase and look forward to seeing you again in the future!
Jonny and Howard are excellent, dedicated, and
Jonny and Howard are excellent, dedicated, and professional on all aspects of delivering a new Mercedes. Thank you for your excellent service!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're delighted to hear that Jonny and Howard provided excellent service during your experience at Mercedes-Benz of Sudbury. Thank you for choosing us, and enjoy your new Mercedes-Benz!
Jonny has passion on Marcedes, he is very knowledgeable
Jonny has passion on Marcedes, he is very knowledgeable on almost everything about the vehicle. I am glad to work with him. Highly recommended!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're delighted to hear that Jonny's passion and knowledge made your experience at Mercedes-Benz of Sudbury a positive one. Thank you for the recommendation, and enjoy your new vehicle!
Jonny was very helpful in setting up my Mercedes Me App
Jonny was very helpful in setting up my Mercedes Me App and was very knowledgeable in enjoyed teaching me and ensured excellent satisfaction!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We're delighted to hear that Jonny provided helpful service with your Mercedes Me App at Mercedes-Benz of Sudbury. Thank you for sharing your experience!
We had an overall pleasant experience with our sales
We had an overall pleasant experience with our sales agent Howard during our car buying process. Our interaction with Jonny post purchase was great, Jonny spent a good amount of time to show us important tech features and helped us with getting acquainted with the MB tech which was very helpful in gettingvus started Overall..great experience with the dealership.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your positive experience with us at Mercedes-Benz of Sudbury! We're delighted to hear that Howard and Jonny provided excellent service during and after your purchase. Enjoy exploring all the features of your new car!
Overall me and my wife had a great car purchasing
Overall me and my wife had a great car purchasing experience at Mercedes- Benz of Sudbury. They had a great professional approach for sales and they work for great customer satisfaction. Howard Rosenberg had a professional and sincere approach to us which made us buy the car from Mercedes comparing to other brands. All the staff in the shop including Sharon in the front desk were very helpful and approachable. Jonny Pham did a fantastic job explaining all the features of the car. Yatin did a great job with financial aspects of the purchase. Thank you!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Kay, we're delighted to hear that Howard, Sharon, Jonny, and Yatin made your experience at Mercedes-Benz of Sudbury so positive! Thank you for choosing us and sharing such wonderful feedback. Enjoy every moment with your new car!