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Meet Daniel De Moraes Silva

Daniel De Moraes Silva headshot
Business Development Manager
(18 reviews)

Reviews

From the moment I arrived at the dealership and met

From the moment I arrived at the dealership and met Daniel and Vito, to the fantastic vehicle orientation at pickup with Jonny, I have been impressed. These individuals are extremely knowledgeable about Mercedes vehicles and supportive of the customer throughout the experience. Particularly enjoyed our time with Jonny, who imparted necessary information with skill while keeping us engaged and laughing while learning. Would highly recommend this Mercedes dealership and Jonny!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing Mercedes-Benz of Sudbury and sharing your wonderful feedback! We're delighted to hear that Daniel, Vito, and Jonny made your experience enjoyable and informative. We appreciate your recommendation, and we'll be sure to pass along your kind words. Safe travels ahead!

Jonny is excellent!

Jonny is excellent!!! He walked me through all important features for our new GLC300. He is really an expert about the car and extremely knowledgable. This is our first Mercedes-Benz, and we’re very excited about it. Vito, Yatin, Dominique, Daniel, and Brad all provided excellent service and were incredibly helpful throughout the entire process.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi Tony, we're delighted to hear that Jonny and the rest of our team at Mercedes-Benz of Sudbury made your first experience with us a memorable one! It's fantastic to know you felt well-informed about your new GLC300. Enjoy every moment on the road, and thank you for choosing us!

We are very happy with our purchase, and even happier

We are very happy with our purchase, and even happier with the after sales care. Thank you Daniel, Naseem, and Jonny

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

It's fantastic to hear that you're pleased with your purchase and the after-sales care at Mercedes-Benz of Sudbury. We'll make sure Daniel, Naseem, and Jonny know about your appreciation!

Dealer response

It's fantastic to hear that you're pleased with your purchase and the after-sales care at Mercedes-Benz of Sudbury. We'll make sure Daniel, Naseem, and Jonny know about your appreciation!

Jonny made my experience at Mercedes in Sudbury MA is

Jonny made my experience at Mercedes in Sudbury MA is truly exceptional. You can tell from the second you meet Jonny that he’s there to give you the best experience when learning about the ins and outs of your car. I truly learned SO much from him and he made understanding the tech easy. Jonny was personable, down to earth, positive, SUPER knowledgeable, efficient and all around great vibe. What more could you ask for! I couldn’t recommend him enough!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We're delighted to hear that Jonny provided such an exceptional experience at Mercedes-Benz of Sudbury! It's fantastic to know he made the learning process enjoyable and informative. Thank you for recommending him so highly!

Dynae was truly exceptional.

Dynae was truly exceptional. I would 100% recommend Dynae to anyone that comes into the Mercedes Sudbury dealership. Dynae was friendly, understanding, positive, organized, extremely knowledgeable about all the cars we were interested in, PATIENT when test driving, and willing to work within our budget to make something work for me which I’m a first time car owner. I couldn’t have asked for a better first experience. THANK you Dynae!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We're delighted to hear that Dynae provided such an exceptional experience for you at Mercedes-Benz of Sudbury. It's wonderful knowing she made your first car purchase memorable and enjoyable. Thank you for recommending her!

It was a pleasure doing business with Benz of sudbury.

It was a pleasure doing business with Benz of sudbury. Great attitude and very helpfull team. Specially Vito, Jonny and Josue. Much appreciated. Overall 10/10.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi Ahmed, thank you for the fantastic feedback! We're delighted to hear that Vito, Jonny, and Josue provided such a positive experience at Mercedes-Benz of Sudbury. We appreciate your support and look forward to serving you again in the future! Safe travels!

Fantastic support from Jonny Pham.

Fantastic support from Jonny Pham. His training was top notch and thorough.Thank you Jonny!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the five-star rating! The team looks forward to working with you again! - Mercedes-Benz of Sudbury

Jonny was incredibly kind, patient, and professional!

Jonny was incredibly kind, patient, and professional! He imparted a wealth of information and then kindly gave me paperwork to refresh my memory!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We're delighted to hear that Jonny provided such a positive experience at Mercedes-Benz of Sudbury! Thanks for sharing your feedback and enjoy the new ride!

They are an amazing dealership that treats you with

They are an amazing dealership that treats you with nothing but respect. The salesman Howard was top notch the sales manager Daniel was unlike any other sales manager in the car industry. The Business Manager Kolls was one of a kind as well. I definitely would recommend this dealership and do business with them again. Thank you to all of you for making a dream come true.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We're so glad to know that our team at Mercedes-Benz of Natick made your experience a memorable one! It's great to hear that Howard, Daniel & Kolls left such a positive impression. We appreciate the recommendation and look forward to working with you again in the future!

Our sales associate Jonny was very knowledgeable,

Our sales associate Jonny was very knowledgeable, considerate, and efficient. He thoroughly understood the new technology and was very patient explaining it to us. It was a pleasure doing business with him.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We're delighted to know that Jonny was able to provide you with a knowledgeable and efficient service here at Mercedes-Benz of Natick. We appreciate your feedback and hope you enjoy the new technology in your vehicle!