Mercedes-Benz of Sudbury

I always have an amazing experience with the service team at Mercedes Benz of Sudbury. They work as a family giving you the most satisfying experience, starting with the service advisor team. Brian Breidegam who I know for years is my preferable advisor. He is very approachable, helpful, and professional. Brian is also very knowledgeable with Mercedes Benz vehicles giving you an honest response/advise to questions and concerns. When possible, he accommodates you regarding appointments and service required for your vehicle. I also want to thank the personnel of the loaner department (Bisael, Nick and Helton), and Lisa, the cashier lady, for the smooth and quick service. Everyone is so helpful and professional. I highly recommend Mercedes Benz of Sudbury!!!

I bought my first car at Mercedes of Sudbury and had a Great annd Wonderful experience with Vito Argote!

I had an amazing experience with this dealership. I would suggest anybody going to Mercedes-Benz of Sudbury in the service department. Dan Kristoff was an excellent service rep. The process from when you drop your car in to be serviced right to the loaner was smooth and everybody was just so amazing and helpful.

We were greeted by Vito upon arriving at the dealership. He is VERY knowledgeable about Mercedes-Benz vehicles and he took his time explaining the various functions of the vehicle we took for a test drive. He answered all our questions throughly. The vehicle was sparkling and the technology orientation at pickup with Vito was smooth. He answered additional questions with a smile and made us feel comfortable. His customer service skills are superb. We highly recommend this Mercedes dealership and Vito!! Thank you again. ~ Fouad A. and Eve S.

Excellent service department .Everyone was polite , and explained all service recommendations well. I was able to use a service coupon .

Manny was so helpful with the servicing and with the loaner car. It was much appreciated!

Great service department. I have a sprinter van and they know the vehicle inside and out.

To date my experience is limited has been limited to the service department as I leased my vehicle from another Mercedes dealership. They have been professional and very kind to me under certain difficult conditions with my current vehicle, including safety issues.

Manny did a great job during my recent visit at the dealership. He is highly knowledgeable and professional specialist! Totally recommend him anyone needed service.

Had last minute service for B services and 4 new tires. We live a distance away now and called on Wednesday for a major service on Friday. And a loaner car. Couldn’t be happier.