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Land Rover Charlotte

(451 reviews)
2025 state dealer award
View 12 awards
2025 state dealer award 2024 national dealer award 2024 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2020 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2020 consumer dealer award

Reviews

(451 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Land Rover Charlotte from DealerRater.

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Excellent, hassle free, kind & considerate, professional

Excellent, hassle free, kind & considerate, professional staff continue to make this dealership stand out as ‘the place to buy’ in Charlotte, NC’. We’re grateful & more than happy with our choice.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

J Looney, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Land Rover Charlotte. We do hope we can be of assistance in the future. Take care!

Purchased my first Range Rover and had an awesome

Purchased my first Range Rover and had an awesome experience, everyone is super friendly and helpful here. Great service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

Matt Smith and the group at Hendrick Land Rover were

Matt Smith and the group at Hendrick Land Rover were exceptional to work with. Thank you!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Chuck Schroeder, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Land Rover Charlotte. We do hope we can be of assistance in the future. Take care!

Marissa and team made my buying experience very enjoyable

Marissa and team made my buying experience very enjoyable and seamless. Highly recommend Land Rover Charlotte!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Jake, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Land Rover Charlotte. We do hope we can be of assistance in the future. Take care!

Great sales and service!

Great sales and service! Marissa Arellano was fantastic to work with. Very friendly and helpful!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Paul B, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Land Rover Charlotte. We do hope we can be of assistance in the future. Take care!

We had a great experience and love the car.

We had a great experience and love the car. Matt Smith was recommended to us by a friend and I would highly recommend Matt to my friends in the future. No sales pressure whatsoever.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Paul Murphy, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Land Rover Charlotte. We do hope we can be of assistance in the future. Take care!

Dana and team were great to work with.

Dana and team were great to work with. He went out of his way to deliver the highest customer experience that we would expect from a premium brand. We look forward to working together again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Andrew, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Land Rover Charlotte. We do hope we can be of assistance in the future. Take care!

The entire experience at Land Rober Charlotte was 5 star.

The entire experience at Land Rober Charlotte was 5 star. Greg Davis was very detailed in explaining the features on the car and was attentive to our needs. I would definitely recommend and purchase again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Ed K., we strive for 100% satisfaction, and it is great to see you had such a positive experience at Land Rover Charlotte. We do hope we can be of assistance in the future. Take care!

I bought a 2025 Toyota Camry XSE and was assisted by

I bought a 2025 Toyota Camry XSE and was assisted by Trevor. Trevor did an excellent job throughout the process. He knew the parameters for the type of car I was looking to buy for several months and didn’t pressure me into buying. Once he had a used car available that met my requirements, he let me know and we scheduled a test drive. Trevor was informative and went about the sales process aiming to educate, rather than pressure. If he didn’t know the answer to a question, he took the time to find out. I’m an infrequent car buyer—I drove my last car for 10 years, and I intend to drive this one for at least that length of time. His genuine demeanor and apt for approaching car sales with the heart of a teacher will carry him far and—I expect—win him loyalty over the long term from customers like me. Keep up the great work!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Tristen, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Land Rover Charlotte. We do hope we can be of assistance in the future. Take care!

I had an excellent experience working with Marissa

I had an excellent experience working with Marissa Arellano at Jaguar Charlotte. She is extremely knowledgeable about the vehicles, answered all of my questions with ease, and provided prompt, professional service throughout the entire process. Marissa made everything smooth and enjoyable—she’s attentive, approachable, and truly a pleasure to work with. If you’re looking for a hassle-free experience with someone who genuinely cares, I highly recommend asking for Marissa!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Logan, we are so happy to read such a great review about Land Rover Charlotte! We do hope we can be of assistance in the future. Take care!